Pandora, the popular music streaming service, offers a world of music right at your fingertips. With the ability to personalize your listening experience, it's a perfect fit for your Samsung Smart TV. In this guide, we'll walk you through the steps to add, install, activate, and use Pandora on Samsung TV, so you can enjoy your favorite tunes from the comfort of your living room.
Part 1. Is Pandora Available on Samsung Smart TV?
Yes, the Pandora app is available on Samsung Smart TVs. According to Pandora's support documentation, the Pandora music app is compatible with a variety of Samsung TV series such as 4K, 8K, UHD, QLED, Frame, Odyssey Ark, Freestyle, Premiere, and AU8000. To simply check if Pandora is supported on your Samsung TV, you can go to Samsung App Store and Search for Pandora.If you can find Pandora in the search results, it means you can download it on your TV and use it to play music.
However, apart from TV compatibility, there are other requirements that need to be fulfilled to use the Pandora Samsung TV app:
- Internet connection. You should always make sure that your TV has a stable internet connection so that you can access Pandora's music service. Whether you prefer to connect your TV via Wi-Fi or Ethernet cable, you must have an internet connection.
- A valid Pandora account. Considering that it's not possible to create a Pandora account on your Samsung TV, you'd better create one through Pandora's official website or mobile application. After that, you will receive a unique activation code when you log in to your account on the Pandora Samsung TV app.
- Samsung account for Smart Hub. To download Pandora to your Samsung TV, you have to make sure that you have logged in to your Samsung account on your TV. To do this, you can go to the Smart Hub home and select Set Up Now to sign in or create an account.
Part 2. How to Add Pandora to Samsung Smart TV
In this part, we'll show you how to download Pandora on Samsung smart TV and the step-by-step guide on how to activate your Pandora account.
Step 1. Install the Pandora App from the Samsung App Store
- Ensure your Samsung Smart TV is connected to the internet.
- Using your TV remote, locate and open the Samsung App Store.
- In the search bar of the Samsung App Store, type "Pandora" using the on-screen keyboard.
- Once the Pandora app appears in the search results, click on it to open the app's download page.
- On the Pandora app page, select the "Download" or "Install" option. The app will begin to download and install automatically.
- After installation, locate the Pandora app in your list of installed apps and open it.
Step 2. Activate Your Pandora Account on Samsung Smart TV
- If you already have a Pandora account, select "Log In" and enter your credentials.
- If you're new to Pandora, choose the "Sign Up" option to create a new account directly from your TV.
- Once logged in or signed up, you'll see the activation screen with a unique activation code displayed.
- It's crucial to keep this screen open on your Samsung TV until the activation process is complete.
- Activate from web or mobile:
- Web Activation:
- Visit the pandora.com/samsung activation page on a web browser from your computer or mobile device.
- Enter the activation code displayed on your Samsung TV.
- Follow the on-screen instructions to complete the activation process.
- Mobile Activation:
- Alternatively, if you prefer to use your mobile phone, open the Pandora app on your mobile device.
- Navigate to "Settings" within the app.
- Tap on "Device Activation" and enter the activation code shown on your TV screen.
- Once you've entered the activation code through either the web or mobile method, select "Continue" on your Samsung TV.
- Congratulations! You've successfully set up Pandora on your Samsung Smart TV.
Part 3. How to Use Pandora on Samsung Smart TV
After installing the Pandora app on your Samsung TV and signing in, you can start playing Pandora music using your remote control or Samsung Smart TV's integrated voice assistants like Bixby and Alexa.
As for Google Assistant, it will no longer be an available option from March 1, 2024 as it has been removed from Samsung TVs. So, to use voice navigation on your TV, you'll have to go with Bixby or Alexa, and with them, you can search, play, skip, repeat songs, albums, playlists, and radio stations using only voice commands. Here's how to enable Bixby and Alexa on your Samsung TV:
- Press the Home button on the remote control.
- Navigate to the menu on the left sidebar.
- Select "All Settings".
- Go to "General & Privacy > Voice > Voice Assistant".
- In the drop-down menu, you'll see Bixby and Alexa. Select one you prefer.
- If you choose Bixby:
- Follow the on-screen instructions to choose a language, voice response, and feedback.
- Press the microphone button on your Samsung TV remote and say "Hi Bixby" to give a command.
- If you choose Alexa:
- A QR code will pop up on the screen. Scan it with your phone's camera and you'll be redirected to Amazon.com.
- Sign in to your Amazon account.
- Click "Allow" on your phone.
- Once connected, follow the instructions on your TV screen to set up the Alexa voice assistant.
- When you're done, press the microphone button on your TV remote and say "Alexa" to activate voice control.
- To adjust language and command preferences, return to "Settings > General > Voice > Amazon Alexa Settings" on your Samsung TV.
Bixby Voice Commands for Pandora Samsung TV Playback:
- "Hi Bixby, open Pandora."
- "Hi Bixby, play [artist or station name] on Pandora."
- "Hi Bixby, pause/skip/thumbs up this song."
- "Hi Bixby, next song on Pandora."
- "Hi Bixby, turn up the volume."
Alexa Voice Commands for Pandora Samsung TV Playback:
- "Alexa, open Pandora on Samsung TV."
- "Alexa, play [artist/station] on Pandora on Samsung TV."
- "Alexa, pause Pandora on Samsung TV."
- "Alexa, next song on Pandora on Samsung TV."
- "Alexa, stop music on Samsung TV."
- "Alexa, turn up the volume on Samsung TV."
Bonus Tip 1: Sort Your Collection on Samsung TV
-
Pandora Free and Plus Users:
By default, your stations will be sorted by those most recently played. To sort your collection alphabetically, follow these steps:
- Navigate to "Settings" within the Pandora app on your Samsung TV.
- Select "Content Settings."
- Choose the "A to Z" sorting option to arrange your stations alphabetically.
-
Pandora Premium Subscribers:
Within "My Music," you can sort your collection using the Up and Down keys on your remote. Albums, playlists, and songs are sorted by the date you added them. Stations are sorted by those most recently played, while artists are always sorted alphabetically. To change default sorting to alphabetical, follow these steps:
- Navigate to "Settings" within the Pandora app on your Samsung TV.
- Select "Content Settings."
- Choose the "A to Z" sorting option for albums, playlists, songs, or stations.
Bonus Tip 2: Delete Stations on Samsung TV
To delete a station directly from your Samsung TV, follow these steps:
- Start playing the station you wish to delete.
- Using the directional pad on your remote, tap the center button to interact with the album art of the currently playing track.
- This should display the option to delete the station. Confirm to delete.
Note: While radio stations can be deleted from your Samsung TV, playlists cannot. To delete playlists, use the Pandora website or mobile app, and changes will sync to your TV.
Bonus Tip 3: Show Explicit Content on Samsung TV
Explicit Content filtering is on by default for in-home products like Samsung TVs, considering family settings. This filter ensures music played on your stations is similar to daytime broadcast radio.
To adjust Explicit Content settings on your Samsung TV, follow these steps:
- Go to "Settings" within the Pandora app on your Samsung TV.
- Look for "Content Settings."
- Here, you can adjust your Explicit Content preferences.
Note: This setting applies to all your radio stations, not specific stations or on-demand content.
Part 4. How to Download Pandora Music to Samsung Smart TV
While it's easy to play Pandora on your Samsung TV, it requires your TV to have a stable internet connection. If the WLAN network fails, or if you prefer ad-free or smoother Pandora playback, it's best to download Pandora music to your Samsung TV and play it offline.
4.1 Can You Download Pandora Music to Samsung Smart TV?
Unfortunately, you can't download Pandora music to Samsung Smart TV. Only Pandora app on iOS, Android mobile devices, and Apple Watch supports offline playback. While both Pandora Plus and Pandora Premium users can download music, the type of content available for download differs between the two plans.
Pandora Plus members can download up to three of their most frequently played stations, including Thumbprint Radio. On the other hand, Pandora Premium subscribers can download a much broader selection, including songs, albums, stations, and playlists.
4.2 The Solution: ViWizard Pandora Music Downloader
However, there is a solution that allows all Pandora users (including free Pandora accounts) to play Pandora music offline on Samsung TVs. The tool you need is ViWizard Pandora Music Downloader, a desktop software for Windows and Mac that helps you download Pandora music in MP3, FLAC, WAV, AIFF, M4A, and M4B formats with original sound quality and full ID3 tags. This way, you can transfer your downloaded Pandora music to a USB or media server and then access them on your Samsung TV.
Thus, we think this method is perfect for:
- Users with older Samsung TVs that don't support the Pandora TV app
- Users who don't have a Pandora Plus or Premium subscription
- Users who want to play Pandora music without Wi-Fi
- Users who like to play Pandora music on-demand without ads

Download Pandora music in MP3, FLAC, WAV, etc. with high quality and full ID3 tags so you can play Pandora on any Roku TV models via USB or casting.
Bonus: ViWizard also allows you to download music from 8 other music platforms such as Spotify, Apple Music, SoundCloud, Tidal, Deezer, and more, so even if the TV doesn't support official music apps, you can still access any music from your library on your Samsung TV.
How to Download Pandora Music for Samsung Smart TV
Step 1 Set Output Format for Samsung TV
Install and launch ViWizard Pandora Music Downloader on Windows and Mac computers. Click the menu icon in the upper right corner and select "Preferences". In the pop-up window, go to the Conversion tab. Here, select MP3 or FLAC as the output format as Samsung TV supports both formats. You can also adjust the sound quality and choose where to save the file. After setting the download preferences, click "OK" to save.
Step 2Open the Built-in Pandora Web Player
Click the Pandora icon in the main ViWizard interface. This will open ViWizard's built-in Pandora music player. You can access your collection by logging in to your Pandora account (ViWizard does not store your credentials, your account will be 100% secure).
Step 3Select Pandora Music to Download
Find the artist, album, radio station or playlist you want to save. Click the "+" button to let ViWizard detect the audio, then click "Add to list" to arrange it in the download list.
Step 4Start Downloading Pandora Songs
Click "Convert" to start the download. When it's done, click the folder icon to open the output folder. Now you can transfer these songs to your Samsung TV via USB drive and enjoy them without a Pandora subscription or internet access.
Step 5Play Downloaded Pandora Music on Samsung TV
- Connect a USB drive to your computer and transfer the converted Pandora FLAC/MP3 files to the USB drive.
- Eject the USB drive from your computer and insert it into one of the USB ports on your Samsung TV.
- Press the Source button on the Samsung TV remote and choose the USB device as the input source.
- Navigate to the converted Pandora FLAC/MP3 files you transferred and start playing them on your Samsung TV.
Part 5. How to Fix Pandora App Not Working on Samsung Smart TV
Sometimes, the Pandora app on your Samsung Smart TV may run into some errors and not work as expected. Don't worry, we will share with you some practical ways to solve the most common problems.
Issue 1. Pandora No Sound on Samsung TV
If your Samsung TV is connected to the internet and the Pandora app loads and plays songs normally, but you can't hear the sound, try the following to fix it:
1. Check the TV Volume and Mute Settings
Use the remote control to turn up the volume and make sure the TV is not muted. You can also go to "Settings > Sound > Sound Output" to make sure "TV Speakers" is selected as the audio output device.
2. Switch the Audio Output Mode
If you have selected "TV Speakers" as the audio output but still no sound, we recommend you to try to connect an external audio device (e.g. a stereo or a bar speaker) and switch to that external device in Sound Output to see if the sound comes back.
3. Reboot the TV
Turn off and unplug the TV, wait for about 1 minute and then plug it back in, then turn on the TV and launch the Pandora app to see if the sound returns to normal.
4. Update the TV System Software
Older system versions may cause audio anomalies. Please go to "Settings > Support > Software Update > Update Now", if there is an available update, the TV will automatically download and install it and reboot.
Issue 2. Pandora Not Playing on Samsung TV
If the Pandora app opens normally, but does not play music, or lags or gets stuck when selecting a station, try the following solutions:
1. Check the Network Connection
Pandora needs a stable network environment to play music smoothly. Please go to "Settings > Network > Network Status" to check the current connection status. If the network is unstable, we recommend restarting your router or trying to use a wired network to improve the connection quality.
2. Re-login to Pandora
Log out of your current Pandora account in the app and log in again. This step will help resolve playback failures caused by account synchronization anomalies.
3. Clear the cache or reset the Smart Hub
System cache or Smart Hub configuration issues may also cause playback failure. Depending on your TV model, do the following:
- 2018 and earlier models: go to "Settings > Support > Self Diagnosis > Reset Smart Hub"
- 2019 and later models: Go to "Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub"
Issue 3. Pandora App Keeps Loading or Won't Open
If you have successfully installed the Pandora app on your Samsung TV, but it gets stuck on the loading screen or crashes frequently when you launch it, try the following:
1. Restart the App or the TV
Try to force close the Pandora app. Press and hold the "Return" button on the remote control until the app closes, then restart it. If that doesn't work, power off the TV, wait a few seconds, and then turn it back on.
2. Reinstall the Pandora App
Go to your TV's Apps page and navigate to the Pandora app you want to delete. Highlight Pandora and press the "Enter" button on the remote. Choose the "Delete" or "Uninstall" option. Then open the Samsung App Store, search for Pandora again and install the latest version.
3. Restore Factory Settings (Last resort only)
If none of the above methods work, you can try to restore your TV's factory settings: Go to "Settings > General > Reset" and enter the default PIN (0000) to confirm. Please note that this will clear all installed apps and personalization settings and should only be used if other methods do not work.
Conclusion
With Pandora now installed on your Samsung Smart TV, you have a vast library of music right on your television screen. Whether you're hosting a party, relaxing at home, or just in the mood for some tunes, Pandora offers endless options for your listening pleasure. If you want to play Pandora music ad-free and seamlessly without a subscription or connection, use the ViWizard Pandora Music Downloader. Get ready to elevate your entertainment experience with the power of music, all from the convenience of your Samsung Smart TV.
Leave a Comment (0)