Welcome to ViWizard Support

Frequently Asked Questions

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Which payment methods are supported by ViWizard?

A: We support PayPal, Swreg, Visa, MasterCard, Eurocard, Alipay, Bank/Wire transfer, American Express, Diners Club, JCB, Credit/Debit card(Payment information by Fax), Discover/Novus, and more.

How can I know my order is successful?

A: Generally speaking, once the order is processed successfully, you will receive a confirmation e-mail from the payment platform.

What to do if I purchase an incorrect product?

A: If you purchased an incorrect version of the software, you can contact us to change it. And when you purchased a wrong product, you can ask for a refund by contacting us and then purchase the correct product again.

When will I receive the registration code after placing an order?

A: You will receive an e-mail with registration code info within an hour, or immediately after purchasing our product. If you cannot find the registration code, you can also retrieve the license code here by yourself or contact our support team for help: [email protected]

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Can't Find Your Answer?

Please feel free to contact us via Email should have any questions or issues. Service Time: Mon ~ Fri, 9:00 AM to 6:00 PM (GMT+8)

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