Solutions: How to Fix Conversion Error of TunesKit Spotify Music Converter

Updated by Andy Miller on Apr. 14, 2020 5:50 PM.

While downloading Spotify content with TunesKit Spotify Music Converter, you may encounter some unexpected problems, such as no response error after clicking the 'Convert' button of the program. In fact, this type of conversion error could be easily fixed with just a few tricks. If you are annoyed by such issues, please simply try following these solutions below to make TunesKit Spotify Music Converter work well again.

Solution 1. Verify the Output Audio Device is Connected Properly

An output audio device, including headphone, speaker, stereo and more, is required to connect to Windows computers in order to play the Spotify music normally. If the original content can't be played well on Spotify, TunesKit Spotify Music Converter won't download Spotify tracks as expected. Therefore, for Windows users who can't successfully convert Spotify music with TunesKit Spotify Converter, you are highly suggested to check whether the output device's connection is OK.

In this case, simply go to the Taskbar on Windows, confirm the sound icon is shown as . If it's displayed as , that means the output device is not connected properly and you should connect it again until you see the sound icon appears correctly.

check device connection

Solution 2. Confirm the Original Songs Could Play Well on Spotify

If the output speaker or headphone is connected well on your computer but you still run into the conversion error when using TunesKit Spotify Music Converter, then you need to make sure whether all original songs can be played well on Spotify. If you just receive the message saying "This song is not available. If you have the file on your computer..." while playing it, try these steps:

Tip 1: Uninstall and reinstall Spotify desktop client

You can fully uninstall and re-install the Spotify app from your computer to test whether the playback issue could be fixed. Make sure your Spotify app is the latest version.

Tip 2: Clean Spotify cache files

The other way is to delete the local caches from Spotify.

clear spotify cache

Step 1. Quit Spotify app on your Mac or Windows.

Step 2. For Mac users, locate this path: /Library/Application Support/Spotify/ and delete the watch-sources.bnk file. For Windows users, go to C:\Users\*USERNAME*\AppData\Roaming\Spotify\Users\username-user\ and find the local-files.bnk, delete it.

Step 3. Restart Spotify.

For detailed guide on clearing Spotify caches, simply visit this tutorial page: How to Delete Caches from Spotify.

Solution 3. Check the Spotify App is Licensed to Your MacBook

Some MacBook users would have trouble with the conversion of Spotify music when using TunesKit Spotify Music Converter. After uploading Spotify tracks or playlists to the program and clicking on the "Convert" button, MacBook users would find there is no response of the program. Take your time. It is just because the Spotify App is not licensed to your MacBook. Please follow the steps below to open your access rights.

fix spotify music converter error

Step 1. Launch "System Preference" on your MacBook.

Step 2. Find the "Security & Privacy" option and click on it to enter.

Step 3. Click on the "Privacy" button and select the "Automation" option in the left list. Then find the Spotify program in the right list and check the "Spotify app" to open your access rights.

Solution 4. Make Sure Your MacBook has MMAudio Device Installed

Cannot find your Spotify music files on your MacBook after TunesKit software successfully converts and downloads Spotify music. Or, you choose to click on the Convert button, but nothing happens. Be patient and try to resolve this issue with the following steps.

mmaudio device

Go to System Preference > Sound > Output to change the output on your MacBook from the current routing program to MMAudio Device. If you cannot find MMAdudio Device in the list of your output sources, you may need to install it on your MacBook. Just relaunch TunesKit software, and you will see a pop-up window to request permissions. You need to agree to make changes, then MMAudio Device will be installed on your MacBook. Now, you can use TunesKit software to rip music from Spotify.

If unfortunately these solutions can't fix the conversion issue of TunesKit Spotify Music Converter for you, please directly contact us at with more details provided, such as your system info, Spotify version, screenshots, and more.


joined TunesKit since 2013. He likes to spend his time to work on some new skills and gadgets. He's a writer as well as a computer geek.

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