Samsung Smart TV can work well with various music streaming platforms. Amazon Music has been added to the list for a long time. That is to say, users of Samsung TV can browse playlists, albums and stations of Amazon Music directly and enjoy millions of songs on their TV. But only users of a premium account have the privilege to play Amazon Music on Samsung Smart TV.
Once the subscription is expired, Amazon Music will become inaccessible. Besides, the playback of Amazon Music can easily be influenced by the unstable network. That is so disturbing. In order to solve those potential problems, we will offer you the best method to stream Amazon Music on Samsung Smart TV in this article. Keep on reading and you'll find the answer.
Part 1. How to Play Amazon Prime Music on Samsung Smart TV
Way 1. Via ViWizard Amazon Music Converter
As we all know, just like Spotify, Amazon songs are protected by encoded technology so that users are restricted to playing Amazon songs within its own app. Besides, your listening experience will be influenced by external factors, such as internet connection and premium account. Therefore, you can consider downloading Amazon Music to computer for offline listening via a third-party music converter, and then transfer them to Samsung Smart TV easily.
ViWizard Amazon Music Converter is a professional tool designed for Amazon Music Unlimited and Prime Music users to download Amazon songs, playlists, and albums to FLAC, WAV, M4A, MP3, or M4B at 5× conversion speed. It has a user-friendly interface, so that you can convert your favorite Amazon songs with just a few clicks. What's more, ViWizard will keep the original audio quality and ID3 tags, like the artists, albums intelligently. With the help of it, you can enjoy Amazon Music offline on Samsung Smart TV without any limitations.
Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.
How to Convert Amazon Music via ViWizard
Here is a simple tutorial on how to convert Amazon Music with the help of ViWizard Amazon Music Converter. Remember to download the converter from the above link before starting.
Step 1 Add Amazon Music Songs to ViWizard
Launch ViWizard Amazon Music Converter on your computer and it will load the Amazon Music app immediately. Then go to the Amazon Music app and start browsing the playlist or album you want to download and convert. Then, simply click the target item, copy the link, and paste the link into the search box. The selected music will be loaded into the conversion list automatically.
Step 2 Set the Output Format of Amazon Music
Click on the three-line icon on the upper right and choose Preferences > Convert. A new window will appear on the screen, where you can customize the output format, channel, sample rate and bit rate. Remember to click the OK button to save your changes. Also, you can choose the conversion speed depending on the network.
Step 3 Start the Conversion of Amazon Music
Lastly, click the Convert button to initiate the downloading and conversion of songs from Amazon Music. ViWizard Amazon Music Converter will soon save the converted Amazon Music songs to the folder of your computer. After the conversion is finished, you can click the Converted icon to find the downloaded songs on the local drive.
How to Play Amazon Music on Samsung Smart TV
Now you have downloaded and converted songs from Amazon Music to those unprotected music files. Then you can transfer them to your Samsung Smart TV for playing anytime. There are two options for you to play them on your TV.
From a USB Drive
Now that you have downloaded Amazon songs to the local drive, you should then connect a USB flash drive to your computer to transfer those music files.
First, plug the USB flash drive into your computer and transfer the converted Amazon Music files to the folder of the USB drive. Then connect the USB drive to your TV. Now you can upload Amazon Music to Samsung TV for playback.
Read More: How to Download Amazon Music to USB
From a Mobile Phone
Besides, you can also transfer the downloaded Amazon Music to your mobile phone instead. Then, connect your phone to Samsung TV via Bluetooth. Finally, you can play the music on Samsung TV.
Read More: How to Download Amazon Music to Android [3 Ways]
Way 2. Via Amazon Music App
You can download the Amazon Music app on Samsung Smart TV directly. Below are the detailed steps to get Amazon Music downloaded on Samsung TV.
Install Amazon Music on Samsung TV
Open Samsung Smart TV and hit on the Hub button on the remote controller.
Select the Samsung App and push the Enter button on the remote controller.
Find the Amazon Music app in the category of "Most Popular", or directly enter Amazon Music to search for it.
Finally, click Download to get Amazon Music app on Samsung TV.
Play Amazon Music on Samsung TV
Press the Home button and select the Amazon Music app to open it.
You will see a code show up on the TV screen.
Then, go to https://www.amazon.com/code on another device.
Now login to your Amazon Music account and enter the code.
Wait for a while and then you can start playing your favorite songs on the TV.
Way 3. Via Alexa
After 2020, Samsung smart TVs have integrated with Alexa, you can use voice command to play Amazon Music on Samsung smart TVs. Let's follow the steps below:
Set Alexa as Voice assistant on Samsung Smart TV
Go to Settings screen on TV.
Tap on General option to locate Voice.
Select the Amazon Alexa to enter the on-screen instructions.
Sign in to your Amazon account with the QR code or authorization code on your phone.
Play Amazon Music on Samsung TV
After setup, you can directly control your Samsung TV playback with Alexa if your TV supports talking to Alexa hands-free. If not, you can press and hold the Microphone button on your remote to ask Alexa to search for your interested content and control the TV's playback.
To ask Alexa to search Amazon Music on Samsung TV, you can say:
- "Alexa, play [genre] music."
- "Alexa, play the new [artist name] album."
- "Alexa, play [radio station name]."
The following TVs have Alexa built-in:
All 2022 Neo QLED , QLED, Crystal UHD, OLED, Frame TV, the Sero, the Serif, Smart Monitors, the Odyssey Ark, the Freestyle, and OLED G8 Monitor.
All 2021 Neo QLED, QLED, Crystal UHD, Frame TV, the Sero, the Premiere projector, and the Terrace.
2020 Neo QLED TV, QLED, TU8000 and above Crystal UHD, Frame TV, The Serif, The Sero, and The Terrace.
The following TVs allow you to talk to Alexa hands-free:
2022 Models: QN900B, QN800B, QN850B, QN95B(D), QN90B(D), QN85B(D), S95B, Q80B(D), The Freestyle.
2021 models: QN900A, QN800A, QN850A, QN90A, QN9DA, QN85A, QN85DA, QN84A, Q80A, Q8DA, Q8BA, Q70A, Q7DA, MS1A
2020 models: Q950ST, Q900ST, Q800T, Q850T, Q90T, Q80T, Q8DT, Q70T, Q7DT
Part 2. Troubleshooting Amazon Music App Stops Playing on Samsung Smart TV
Amazon Music app stopped working on Samsung TV - Now won't link after reinstall. Samsung S95B TV kept stopping now Amazon Music app wont start - Now won't link after reinstall, it does not show on my devices, and when I enter code, it says This device is already registered.
–from Amazon forum
Fix 1. Check Internet Connection
Make sure your Ethernet cable is working and not damaged, supporting the connection with your router and Samsung TV. If there is a wireless connection, you need to replace your router with Samsung TV as closely as possible.
Fix 2. Restart Samsung Smart TV
Press and hold the power button on your remote. Wait for about 30 seconds after Samsung smart TV turns off, and you can hit the power button to turn it on again
Or, you can unplug your Samsung smart TV, same to wait 30 seconds, and plug it back into the power socket.
Fix 3. Check Amazon Music Update
- Upgrading the Amazon Music app can fix bugs on Samsung TVs.
- Press the Menu, Home or Settings button on your Samsung TV remote.
- Choose the Support option in the Settings interface.
- Select Software Update, and find Amazon Music.
- Click Update Now.
You can also download the latest version of Amazon Music from Samsung Support to USB stick. Then plug it into your Samsung TV, and it also updates Amazon Music to the newest one.
Fix 4. Reinstall Amazon Music on Samsung Smart TV
Uninstalling and reinstalling Amazon Music will solve the glitches on the Samsung smart TV.
- Choose the Apps option on the Samsung TV's initial interface.
- Tap on Settings icon on Apps page.
- Choose the Amazon Music app.
- Click Delete option to remove Amazon Music from the Samsung smart TV.
- Tap on the search icon next to the gear.
- Paste Amazon Music to search it.
- After entering the search result page, click Install.
Fix 5. Reset Smart Hub on Samsung Smart TV
If your Amazon Music still has a playing issue on Samsung TV, you can reset Samsung TV to fix it. Attention, after resetting, you need to reinstall the apps you have on the Samsung TV before.
- Go to Settings on your TV.
- Choose Support option.
- Click Self Diagnosis.
- Find and select Reset Smart Hub.
- Paste your TV's PIN, the default Samsung TV PIN is 0000.
Fix 6. Clean Amazon Music Caches on Samsung Smart TV
Samsung TV's internal storage is limited, which requires you to frequently free up space.
- Navigate to Settings on the Samsung TV initial interface.
- Choose All Settings option.
- Click Support button to find Device Care.
- Select Mange Storage.
- Choose Amazon Music app and enter the details page.
- Tap on Clear Data and Clear Cache.
Fix 7. Contact with Amazon Music and Samsung Helper Center
If there is still a problem, it may relate to Amazon Music services or Samsung TV services. Email to Amazon Music Contact and Samsung TV Contact to seek more professional fixing tips.
Conclusion
After reading, you should have learned two methods to play Amazon Music on Samsung TV. Among them, I strongly suggest you to try out the first way. After the conversion by ViWizard, not only can you play Amazon Music on Samsung TV, but also on any other devices, such as Apple Watch, game consoles, iPod and more. Give it a shot!
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Adam Gorden, the digital media specialist at ViWizard, is dedicated to providing the best solutions for digital media management, including audio and video conversion, file optimization, and media workflow enhancements.
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