How to Solve Apple Music Not Working on Android

Part 1. Why Is Apple Music Not Working on Android?

• 

  Poor internet connection

  If your internet connection isn't steady, apps like Apple Music can have trouble working properly. Even a short drop in Wi-Fi or mobile data can make music stop in the middle of a song or prevent your library from loading. It can feel like the app isn't working at all, which is frustrating when all you want is to listen.

• 

  Outdated Apple Music app or Android system

  Apple keeps improving Apple Music and releases updates from time to time to add new features. If you're using an older version of the app or your Android system isn't up to date, the app may crash, run slowly, or miss some features. Keeping both updated usually fixes these problems.

• 

  Corrupt cache or data files

  Apple Music creates cache to help it load faster. But sometimes these files get damaged, which can stop the app from opening or make songs fail to load. On Android, clearing the cache and then force-stopping the app often solves various issues. This refreshes the app and usually fixes the problem.

• 

  Apple ID or subscription issues

  You need a valid Apple ID and an active Apple Music subscription to use the app and access all features. If your subscription has expired or your Apple ID isn't signed in correctly, the app may not work and could even erase your library. Restarting Apple Music and signing in again usually restores your library and normal app functions.

• 

  Device storage or performance problems

  If your Android device is low on storage, Apple Music may not work. Freeing up space and closing other apps can help the app run more smoothly.

• 

  Syncing issues between Apple Music and Android

  Apple Music can sync your library across devices, but sometimes syncing doesn't work as expected. If songs don't appear, try turning Sync Library off and on again. You also need an active Apple Music subscription and to be signed in with the same Apple ID for syncing to work again.

Part 2. How to Check Apple Music Settings on Android

1. Check internet connection (Wi-Fi and mobile data)

1. On your Android device, open the Apple Music app.
2. Make sure your Wi-Fi or mobile data is working.
3. Try playing a song to see if it loads properly.
4. If songs fail to load or stop mid-playback, press and hold the Power button for a few seconds.
5. Choose Restart or Power off from the menu, then turn your device back on.
6. Open Apple Music again and check if music plays smoothly.

2. Check Apple Music subscription status

1. Open the Apple Music app and tap your profile icon at the top right.
2. Check that your subscription is active.
3. If your subscription has expired, renew it to restore access.
4. If you're signed in with the wrong Apple ID, log out and sign back in with the correct one.
5. After signing in again, check that your library and playlists appear correctly.

3. Check battery saver settings for Apple Music

1. Open your Android device's Settings and go to Battery.
2. Check if Battery Saver mode is enabled.
3. Make sure Apple Music is allowed to run in the background even when battery saver is active.
4. This ensures songs keep playing and downloads continue without interruption.

4. Check cellular data permissions

1. Open Apple Music and tap the More button (three vertical dots) at the top right.
2. Select Settings from the menu.
3. Under Data, tap Cellular Data.
4. Make sure "Use Cellular Data," "Streaming," and "Downloads" are all turned on.
5. This allows Apple Music to stream and download music even when Wi-Fi isn't available.

5. Check lossless audio settings

1. Open Apple Music and go to Settings, then Audio.
2. Tap Audio Quality.
3. If playback is slow or songs keep skipping, toggle off "Lossless Audio" first.
4. If you're using cellular data, tap Cellular Streaming and select a lower option, like "High Efficiency."
5. Open Apple Music again and check if the overall experience improves.

Part 3. How to Fix Apple Music Not Working on Android

1. Clear Apple Music cache and data

1. Open the Settings app on your Android device.
2. Go to Application Manager or Apps, then scroll to find the Apple Music app.
3. Tap on Apple Music, then select Storage.
4. Tap Clear cache to remove temporary files. If that doesn't fix the issue, tap Clear data.
5. Note: Clearing data will log you out and remove downloaded songs. You'll need to sign back in with your Apple ID to access your library.

2. Force stop the Apple Music app

1. Open Settings and go to Apps.
2. Scroll to Apple Music and tap it.
3. Tap Force stop to close the app completely.
4. Return to the home screen and reopen Apple Music to see if it runs normally.

3. Sign out and sign back in to Apple Music

1. Open Apple Music and tap your profile icon.
2. Scroll down and select Sign Out.
3. Close the app, then reopen it and sign back in with your Apple ID and password.
4. This can refresh your library and fix playback or syncing issues.

4. Turn off and re-enable Sync Library

1. Open Apple Music and go to Settings.
2. Tap Library, then toggle off Sync Library.
3. Wait a few seconds, then toggle it back on.
4. This can resolve problems where songs, playlists, or offline downloads aren't appearing correctly.

5. Update the Apple Music app

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon at the top right, then select Manage apps & device.
3. Scroll to Apple Music. If it says Update available, tap Update.
4. Follow the on-screen instructions to install the latest version.
5. Updating ensures you have the newest features and bug fixes.

6. Reinstall Apple Music

1. Press and hold the Apple Music icon on your home screen and tap Delete or Remove, or go to Settings > Apps > Apple Music and select Uninstall.
2. Open the Google Play Store and search for Apple Music.
3. Tap Download to install the latest version.
4. Once installed, open the app, sign in with your Apple ID, and check if the issue is resolved.

Part 4. Best Ways to Use Apple Music on Android

By subscribing to Apple Music, you can enjoy Apple Music's vast library and some exclusives and features only on Android device. Here are some suggestions to ensure the best experience when using the Apple Music app on your Android device.

Get started with Apple Music on Android:

1. You need an Android phone or tablet with Android 5.0 or later, or a Chromebook that supports Android apps.
2. Get the Apple Music app from Google Play or Apple's official website.
3. Have your Apple ID and password ready, and open the Apple Music app.
4. If you see an offer for a trial, tap Sign In in the upper-right corner. Or tap the menu button, then tap Sign In.
5. Enter your Apple ID and password that you use with Apple Music.
6. Then you can go to browse all the tracks on Apple Music and find your favorite tracks to play.

Android exclusives and features:

The Android version of the Apple Music app provides a similar experience to its iOS counterpart, offering you the access to a vast music library, personalized recommendations, playlists, radio stations, and more. Before Apple Music gives the Crossfade feature to the iOS Apple Music users, only Android users can access it on their mobile experience.

Play Apple Music on Android with Ease:

You can access millions of songs and download your favorite tracks from Apple Music for listening offline when you are subscribing to Apple Music. However, once stopping the subscription to Apple Music, you will find that you cannot listen to songs from Apple Music including those downloaded Apple Music songs.

This is because all music tracks downloaded from Apple Music are streaming content protected by an encrypted M4P format. You can only keep them during the subscription to Apple Music. If you want to keep them forever or listen to them anywhere, you may need to convert them to an open audio format using an Apple Music converter.

When it comes to Apple Music Converter, we do recommend ViWizard Apple Music Converter to you. It is a safe and professional tool that can extract songs from Apple Music and iTunes and convert them to several plain audio formats.

Key Features of ViWizard Apple Music Converter

Free Trial Free Trial

* Security verified. 5, 481,347 people have downloaded it.

• Convert Apple Music songs, albums, playlists, and artists into MP3 for easy access
• Preserve lossless audio, high-resolution lossless, and Dolby Atmos quality
• Strip DRM from Apple Music for unrestricted offline listening
• Save converted audio files while retaining full ID3 tag details

Summary

There're many reasons behind Apple Music on Android not working. Here we have collected some methods for you. You can try the above methods one by one. If none of the above methods solve your problem, please contact Apple Music Customer Service. Of course, if you have a better solution, please leave your comments. If you want to save Apple Music, don't miss ViWizard Audio Converter which is a useful tool to free your Apple Music.