How to Solve Apple Music Not Working on Android

Updated by Adam Gorden on Mar 9, 2022 10:30 AM

With a subscription to Apple Music, you can access millions of songs, curated radio and playlists, and music recommendations, all in the Apple Music app. You can also access your music across other devices, as long as you're signed in to Apple Music with the same Apple ID.

However, since Apple Music for Android was released, it has received lots of different reviews from Android users. Some Android users give a low rating for Apple Music because Apple Music not working on Android or Apple Music stopped working on Android. Here we'll talk about how to fix Apple Music Android issues.

apple music for android

Part 1. Solutions to Apple Music Not Working on Android
Part 2. How to Use Apple Music with Android Devices
Part 3. Convert Apple Music to MP3 for Playing on Android Devices

Part 1. Solutions to Apple Music Not Working on Android

Although Apple Music is compatible with both iOS and Android device, there exists some problems like Apple Music not loading on Android or Apple Music not opening on Android, which influences the experience with Apple Music on Android device. The most reported issue is Apple Music not working well on Android. Let's started with the following steps to solve it.

Solution 1. Connect to the network

You could check the connection of your Internet network on your Android phone first. If you are not able to listen to music from Apple Music in the Wi-Fi mode, you can switch your network from Wi-Fi to Cellular data on your Android phone. You also need to turn on the permission of allowing Apple Music work using Cellular data.

Solution 2. Update Apple Music

Newer versions carry various bug fixes and performance improvements that may likely fix persistent issues. You can go to check whether Apple Music on your Android phone has been updated to the latest version. If you don't have automatic updates turned off for your device, consider updating Apple Music to the latest version manually.

update apple music on android

1. Launch the Google Play Store application on an Android phone.
2. Tap the Profile icon in the upper right corner.
3. Tap Manage Apps & Games. Apple Music with an update available is labeled Update available.
4. Tap the Update button.

Solution 3. Clear Apple Music cache

If Apple Music is not behaving as expected on your Android device, you can clear out the app cache to resolve the issue and make the app work again.

clear apple music cache on android

1. Open the Setting app on your Android phone.
2. Tap Apps & Notification > Apps.
3. Scroll down to find Apple Music.
4. Tap Storage and then tap Clear Cache.
4. Tap Delete the Apple Music Cache.

Solution 4. Reinstall Apple Music

To uninstall and reinstall Apple Music is also a method to solve the problem. You can try to log out of Apple Music with your Apple ID, and then remove and install Apple Music on your Android device again. Before reinstalling Apple Music on your Android device, you need to completely delete the cache of Apple Music on your Android device.

delete apple music on android

1. Open the Google Play Store app.
2. At the top right, tap the Profile icon.
3. Tap Manage Apps & Notification > Manage.
4. Select Apple Music.
4. Tap Uninstall.
5. Open Google Play Store to redownload Apple Music app.

Solution 5. Upgrade Android system

Make sure your Android phone, including Huawei, Samsung, or LG Android phone is running Android 5.0 or above. Those old Android phones running Android 5.0 or lower are not compatible with Apple Music for Android device. Go to check the version of your Android device and then try to upgrade the Android system of your Android device.

upgrade android OS

1. Open the Settings app.
2. Choose the About Phone option.
3. Tap System Updates. If an update is available, an Update button will appear.
4. Click Update Now.

Solution 6. Restart your Android phone

Sometimes a phone lag can also affect the use of Apple Music. In this case, you can try restarting your phone to clear all background processes.

reboot android phone

1. Press and hold the Power button until you see the options menu.
2. Choose the Restart icon to turn your device back on again.

Part 2. How to Use Apple Music with Android Devices

Subscribing to Apple Music, you can choose artists that you like and start enjoying the collection of music on the planet on your Android device. If you are an Android user, you may wonder that does Apple Music work on Android? The answer is yes. Before joining Apple Music, you would make some preparation in advance.

apple music for android

Before joining Apple Music:

1. You need an Android phone or tablet with Android 5.0 or later, or a Chromebook that supports Android apps.
2. Get the Apple Music app from Google Play or Apple's official website.
3. Have your Apple ID and password ready.

How to use the Apple Music app:

1. Open the Apple Music app.
2. If you see an offer for a trial, tap Sign In in the upper-right corner. Or tap the menu button, then tap Sign In.
3. Enter your Apple ID and password that you use with Apple Music.
4. Then you can go to browse all the tracks on Apple Music and find your favorite tracks to play.

  • See also: How to Play Apple Music on Android Devices
  • Part 3. Convert Apple Music to MP3 for Playing on Android Devices

    You can access millions of songs and download your favorite tracks from Apple Music for listening offline when you are subscribing to Apple Music. However, once stopping the subscription to Apple Music, you will find that you cannot listen to songs from Apple Music including those downloaded Apple Music songs.

    This is because all music tracks downloaded from Apple Music are streaming content protected by an encrypted M4P format. You can only keep them during the subscription to Apple Music. If you want to keep them forever or listen to them anywhere, you may need to convert them to an open audio format using an Apple Music converter.

    When it comes to Apple Music Converter, we do recommend ViWizard Audio Converter to you. It is a safe and professional audio converter that can extract songs from Apple Music and iTunes and convert Audible and iTunes audiobooks to several plain audio formats. Besides, it can tackle the conversion of lots of common audio files.

    audio converter

    Key Features of ViWizard Apple Music Converter

    • Remove DRM protection from Apple Music and iTunes M4P songs
    • Convert Audible and iTunes audiobooks to DRM-free audio format
    • Save all kinds of common audio files to other lossless audio formats
    • Customize and personalize the audio files according to your demand
    Download Download

    Guide: How to Use ViWizard to Download Apple Music in MP3

    Do you want to know how to download Apple Music in MP3? Let's have a look now. Don't forget to download ViWizard Audio Converter from the link above and make sure the iTunes app has downloaded on your desktop.

    Step 1Launch ViWizard and Load Apple Music

    add apple music songs

    Open ViWizard and from the main interface, you will see three icons on the central top of the main screen. Here's what they for:

    1) add DRM-ed audios This Load in Apple button is for importing DRM audios to the Converter.

    2) add local files This one is the Add Files button to add non-DRM audios to the Converter.

    3) open converted history This is the Converted History. When the conversion is done your converted files will be placed under this catalog.

    Apple Music are enrypted files, so you may click the Load in Apple button to import Apple Music to the converter. Or directly drag the local files from the Apple Music folder to the ViWizard.

    Step 2Customize the Output Apple Music for Playing

    select format

    After uploading music to the converter, click the Format panel to select an format for output audio files. We suggest MP3 format. You can also choose the format from MP3, FLAC, AAC and others. Right next to the Format is the Output Path option. Click on change output path to select a file destination for you converted songs. Don't forget to click OK to save.

    Step 3Start Up the Conversion to Free Apple Music

    remove apple music drm

    Once all the settings are over, you can begin the conversion by pressing the Convert button. Wait for a few minutes until the conversion is done, then you can locate the converted Apple Music files in the folder you've selected. You can also go to the Converted History and use open the audio in folder to find the converted Apple Music.

    Step 4Transfer Converted Apple Music to Android Device

    Once the conversion is over, ViWizard will save the converted audio files on your computer. Now you can transfer Apple Music to other Android devices without limit. Connect your PC and Android device with a USB cable. Then copy and paste the converted Apple Music files from your computer to Android device. Now you can find and play the converted music files on your Android device.


    There're many reasons behind Apple Music on Android not working. Here we have collected some methods for you. You can try the above methods one by one. If none of the above methods solve your problem, please contact Apple Music Customer Service. Of course, if you have a better solution, please leave your comments. If you want to save Apple Music, don't miss ViWizard Audio Converter which is a useful tool to free your Apple Music.

    Download Download

    is an experienced writer of ViWizard who is obsessed about tech, movie and software.

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