10 Ways to Fix Apple CarPlay Music Not Working

By Adam Gorden Updated on May 15, 2023

Apple CarPlay is a service that allows users to make a phone call, send messages, and play Apple Music and other entertainments while driving. It can provide you with many conveniences while you are driving.

During a long drive, playing music is a good way to eliminate fatigue and make a good atmosphere. However, when the CarPlay music goes wrong, you may be annoyed. No worries. In this article, we'll show you how several solutions to fix Apple CarPlay music not working. Follow us and you'll find all the answers in the following parts.

fix apple carplay music not working

Part 1. How to Change Settings to Use Apple CarPlay with Apple Music

Apple CarPlay is a premium service for users of iOS devices. Thanks to Apple's strong compatibility, you can easily use a variety of apps on Apple CarPlay by signing in to your Apple ID. With Apple CarPlay, you can listen to your Apple Music playlists on your car within simple clicks. Before you can start playing music on Apple CarPlay, you need to connect your iPhone to CarPlay using a USB cable to enable CarPlay to use your phone's network.

If some settings haven't be adjusted properly, the CarPlay may not work with the Music app, causing a negative listening experience. Please check and enable these settings on the devices.

1.1 Check USB Cable

To check the AUX or USB cable that is connected with the devices, ensure it is the correct cable for the devices and it's not damaged and is intact. You can connect it to a different USB port to test it. Or replace it with another USB cable.

1.2 Enable CarPlay on iPhone

ios carplay enabled

To ensure the CarPlay is enabled on the iPhone, please head to the Settings app > General > CarPlay, and select [Your Car's Name] under MY CARS. Then ensure the "CarPlay" option is enabled, or disable it for 30 seconds and re-enable it. You can also configure or re-configure the vehicles by tapping on "Forget This Car" and re-connect the car to CarPlay.

1.3 Enable Siri on iPhone When Locked

To enable Siri on iPhone for the device even when it's locked, for staters please activate Siri is on.

ios listen for hey siri

  1. Use this voice command to activate Siri: "Hey, Siri".
  2. Or if there's a Home button, press it and make a request.
  3. Or if there's no Home button, press the side button until a request is finished.
  4. Or open the Settings app > Siri & Search > Listen for "Hey Siri", then turn this option on.

After that, head to the Settings app > Touch ID & Passcode, then enter the passcode and scroll down to ACCESS WHEN LOCKED section to turn on the "Siri" option.

1.4 Enable Bluetooth on iPhone

For a wireless connection, ensure that both Wi-Fi and Bluetooth are enabled on the iPhone to use with CarPlay. To enable Bluetooth, head to Settings > Bluetooth, and turn on the Bluetooth option, and pair with the car. To enable Wi-Fi, head to Settings > Wi-Fi, and connected to an available network. When both Wi-Fi and Bluetooth are enabled, tap the CarPlay network and check the Auto-Join is turned on.

1.5 Allow Cellular Data for Apple Music

To allow cellular data for the Music app on the iPhone, open the Settings app > Music > Cellular Data, then make sure this option is enabled for Apple Music.

Part 2. How to Fix Apple Music Not Working on CarPlay

If the settings have be adjusted or re-adjusted but don't resolve the problem, please follow these 5 solutions to fix Apple CarPlay with the Music app.

2.1 Restart iPhone/Car

You'll need to restart the iPhone and car to fix the issue. To restart the iPhone, press and hold on the power button until the power-off slider is on the screen, then swipe the slider to shut down the iPhone. After that, press and hold on the power button until the Apple logo appears on the screen. To restart the car, just turn off the ignition and turn it on.

2.2 Update iPhone/Car

update iphone os

You'll also need to update the iPhone and car if the reboot won't work. To update the iOS, head to Settings > General > Software Update > Download and Install. If this issue appears right after an update, please contact the Apple Support team and try other solutions in this post.

2.3 Change Cellular Data to 4G

If the Cellular Data is enabled to use with Apple Music, please change it to 4G to fix the issue. Go to Settings > Cellular > Cellular Data Options > Enable 4G, then the 4G network should be available for the Music app.

2.4 Reset Network Settings on iPhone

ios reset network settings

If all the steps above won't make a difference, please consider to reset the network settings on the iPhone, then repeat some steps to enable both Wi-Fi, Bluetooth, and Cellular Data.

On iOS or iPadOS 15 or later, open the Settings app > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Or on iOS or iPadOS 14 or earlier, open the Settings app > General > Reset > Reset Network Settings. Once the network settings are reset, the all Wi-Fi network passwords will be forgotten on the iPhone.

2.5 Transfer Apple Music to USB for Offline Use

Here we will show you how to play Apple Music offline on any car that supports a USB drive. Since the downloaded Apple Music files are encrypted files that can't be moved to other devices, you need to Convert Apple Music to MP3. So how can I convert Apple Music to MP3? The answer is ViWizard Audio Converter.

Why ViWizard Audio Converter is your best choice? Because it can download and convert Apple Music encrypted audio to multiple open formats, such as MP3, FLAC, AAC, WAV and so on. And it can also keep the original audio quality after the conversion. So, you can enjoy the converted music in high quality. With the built-in settings, you can also tune the parameters of the output audio, like channel, sample rate, bit rate and speed. ViWizard also supports converting iTunes audio and Audible audiobooks.

audio converter

Key Features of ViWizard Audio Converter

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  • Convert songs, albums, and playlists from Apple Music to MP3
  • Remove DRM protection from Apple Music, iTunes, and Audible
  • Save the converted audios with the original quality and ID3 tags
  • Support the conversion of up to 100 audio formats to others

How to Play Apple Music Offline on Any Car with ViWizard Audio Converter

ViWizard Audio Converter is a professional audio converter to convert Apple Music to MP3 for offline playback. Now you can follow the guide below to see the detailed steps.

Step 1Upload Apple Music Playlists You Need to the Converter

Start the ViWizard Audio Converter program. The iTunes app will be available in a few seconds. To import your Apple Music library into ViWizard, navigate to it and select the Load in Library icon. To load the downloaded Apple Music files, click the Add Files icon. You may also use the converter's UI to drag and drop local Apple Music files.

add apple music songs

Step 2Personalize the Output Audio Parameters

After you've added Apple Music to the converter, navigate to the Format area. ViWizard features an audio editing tool that allows users to fine-tune various music parameters such as audio channel, sample rate, and bit rate to improve sound quality. Finally, click the OK button to preserve your selections. To pick the audio output destination, simply click the Three-dot symbol at the bottom.

set output settings

Step 3Convert Apple Music to MP3 for Offline Playback on Car

To start the conversion, click the Convert button at the bottom. When the conversion is complete, click the Converted button in the upper-right corner of the window to view all converted Apple Music.

convert apple music to mp3


After reading this article, you may get all the answers you want. You can follow the guide above to fix music not working on Apple CarPlay. To play Apple Music offline on your car, you may try ViWizard Audio Converter which can download Apple Music to MP3 in simple clicks. You can click the downloading button below and start to free your Apple Music playlists.

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