Have you ever seen a pop-up message "Deezer is not available in your country" when you open the Deezer app? Or when you try to play a song only to find that it won't play with the message "This track is not available in your country". You are not alone. This can happen because Deezer's music library and features vary by region due to licensing agreements, local regulations, and service availability.
In this guide, we'll explain why these Deezer unavailability issues occur and share 7 practical fixes. Let's work it out and enjoy Deezer music now!
Part 1. Why Deezer Is Not Available in Your Country
If Deezer is unavailable in your country or shows a region restriction message, it is usually related to licensing, local policies, account settings, or service availability. Deezer does not offer the same features and content in every region due to differences in music rights, operating costs, and payment systems.
When you encounter this issue, it generally comes down to these five main reasons:
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1. Deezer Cancelled the Free Plan in Many Countries
Deezer is available in over 185 countries right now. On January 23rd, 2023, Deezer began phasing out its free plan in countries and regions, which is a long list, including South Africa, Argentina, the Czech Republic, Denmark, Mexico, Egypt, Colombia, Hungary, Serbia, and many more countries. This means that if you used to listen to Deezer on an ad-supported free plan, you may now have to pay for a subscription or have to find another music service.
Only 12 countries still have the Deezer free option: United States (mobile-only), Canada, Germany, France, Great Britain, Ukraine, Belgium, Ireland, UAE, Saudi Arabia, Brazil, Asia, Turkey. -
2. Geo-Blocking of Individual Tracks
Deezer requires special agreements with music companies in each country/region. Sometimes they may not be able to work out a deal because of the message in the song, local religious beliefs, or regional laws, etc. When that happens, Deezer is not allowed to play certain songs in those areas.
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3. High Costs of Operating in Every Country
It is not easy to operate a music service in every country/region. Deezer has to pay for servers, hire a support team, and comply with different laws wherever they are. Sometimes, Deezer may not operate in a region if they don't think it has a large audience.
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4. VPN/Proxy Interference
Using a VPN or proxy can change your detected location, causing Deezer to identify your region incorrectly. As a result, the service may restrict access to your account or music library.
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5. Payment and Currency Limitations
Deezer needs to follow local currency and tax rules when processing payments. If your account country does not match your payment method or billing information, you may have trouble accessing subscriptions or certain features.
Part 2. How to Fix Deezer Not Available in Your Country
If Deezer is not available in your region or some songs cannot be played, you can try a few simple fixes to access again. Depending on the cause, you can use a VPN or Smart DNS to change your virtual location, refresh your account settings, upgrade your plan, or choose another music service. Let's go through these methods one by one.
2.1 Use a VPN
VPN is one of the most reliable solutions for bypassing Deezer country/region restrictions. It works by "redirecting" your internet traffic through another country that offers Deezer, tricking websites into believing that you are there. This method is particularly effective for some Deezer tracks that cannot be played in your country.
Here's how to use a VPN service to re-access Deezer music:
01Log out of your Deezer account and reset the app or browser.
On your phone: Fully close the Deezer app running in the background.
On your computer: Clear browsing history and site data related to the Deezer web player.
02Choose a reputable VPN app (e.g., NordVPN, ExpressVPN).
03Download and install the VPN app/extension on your device.
04Follow the on-screen guide to set up the VPN.
05Connect to a country that fully supports Deezer. France, Germany, or the UK are safe choices.
06Open the Deezer app or web player.
07Log in to your Deezer account.
08You should now be able to access the Deezer music library and play all Deezer songs.
2.2 Try a Smart DNS Service
If you only want to bypass geo-restrictions when accessing Deezer instead of changing your network's IP address, Smart DNS is a better option for you compared to a VPN. However, this method is best used on a computer.
Smart DNS only routes certain types of traffic (such as music apps), so Deezer will see you in another location, but your real IP won't be hidden. Unlike a VPN, Smart DNS isn't as secure and doesn't encrypt traffic, so connection speeds stay fast. Here's how:
01Sign up for a Smart DNS provider like SmartDNSProxy (NordVPN and ExpressVPN also offer Smart DNS features).
02Follow the on-screen instructions to activate the Smart DNS service.
03Register your current IP address with the service so that it recognizes requests from your device as legitimate.
04Copy the DNS server address you want.
05Change the DNS settings on your device to the DNS server address you copied.
On Windows:
01In the search box, go to View Network Connections.
02Right-click the network connection and select Properties.
03Enable Use the following DNS server addresses.
04Paste the DNS address copied from the Smart DNS provider into the box.
05Click OK to save.
On macOS:
01Go to System Settings.
02Click Network.
03Locate the network connection, and then click Advanced or Details.
04Click the DNS tab.
05Click the - button to remove an existing DNS server.
06Click the + button to add a new DNS IP address copied from the DNS provider.
07Click OK or Apply to save.
06Reboot the device and access the Deezer service again.
07After logging into your Deezer account, you will be able to play Deezer songs without the Deezer not available in your country message popping up.
2.3 Use a Proxy Server
If you want to hide your IP address, but not encrypt your online activities, and need a more direct and simple way to bypass geo-restrictions to access Deezer's music service, using a Proxy Server is a better way to go. This approach is more suited when you just want to play a few Deezer songs quickly in your browser. Here's how:
01Look for a trusted proxy site, such as ProxySite.
02Pull up the drop-down menu for servers. You can choose a server in the United States region.
03Type deezer.com in the input box.
04Click on Go.
05This proxy site will open the Deezer web player for you, which operates in the United States.
06Log in to your Deezer account, and you can now listen to Deezer's complete music library via the Deezer Premium or Deezer Free plan (only the first 30 seconds are available).
2.4 Upgrade to Deezer Premium
Upgrading to Deezer Premium can solve this issue if you are using the Free plan in a country where Deezer is available. However, if Deezer is not supported in your region, simply getting a Premium subscription may not be enough. You may still need to use a VPN, and your account country should match your payment information to avoid billing issues.
Here's how to upgrade your Deezer plan from Free to Premium:
01Visit https://www.deezer.com/us/offers/ and log in to your account.
02Choose the plan you want to upgrade to, such as Premium, Duo, or Family.
03Click the Try for free button.
04Enter payment details.
05After upgrading, log in to your Deezer account in the Deezer app or Deezer web player to enjoy full access.
Discover 7 ways to get Deezer Premium for free! This guide covers all the methods you can try, from official free trial to special free code giveaway.
2.5 Switch to a Deezer Alternative
If Deezer isn't available in your area (even if there is a solution), switching to another music streaming service is sometimes the easiest way to go. Platforms such as Spotify, Amazon Music, and YouTube Music may face fewer regional restrictions and offer free plans where you live.
2.6 Clear Cache/Log Out
If Deezer is not working correctly while you are traveling, clearing the cache and logging back in can help refresh your account and fix temporary location or playback issues. If your account is set to an unsupported country, you may need to update your account region or use a VPN.
Clear Deezer Cache
On Mobile (iOS & Android):
01Open the Deezer app and make sure you have signed in.
02Go to Profile.
03Tap the Settings gear icon.
04Select Data and storage (or Offline & data).
05Tap Empty Smart Cache.
On Desktop App:
01Open Settings.
02Go to Data & storage.
03Click Clear all under Disk usage.
On Web Player:
01Open your browser settings.
02Find the privacy or browsing data section.
03Clear your browser cache.
Log Out and Sign Back In
01Navigate to the Deezer app or website.
02Select your Profile picture.
03Go to Settings.
04Scroll down and select Log out.
05Close the app completely, reopen it, and sign in again with your account details.
Part 3. Ultimate Way to Fix Deezer Not Available in Your Country
If the above methods seem too complicated, or if you're concerned about service interruptions and potential security risks to your device, there is a simpler, safer way to access Deezer music from anywhere. You can try using ViWizard Streaming Audio Recorder. It's an all-in-one music downloader that supports eleven major music streaming platforms, including Deezer.
ViWizard comes with a built-in player for each supported music service, so you can browse and play music directly from Deezer or other platforms within ViWizard. It lets you download Deezer music in batches at up to 46 times faster speed and save it to your computer in MP3, FLAC, WAV, M4A, M4B, and AIFF formats. Plus, ViWizard retains the original audio quality and complete metadata, including album art and ID3 tags.
Ready to build your own Deezer music collection? ViWizard Deezer Music Converter helps Deezer subscribers save songs, albums, playlists, and artists with reliable music conversion. Convert your favorites and create a personal audio library.
How to Access Deezer Music without Location Limits
Step 1: Adjust the Output Settings
Open ViWizard Deezer Music Downloader on your computer and click the Settings icon in the bottom-left corner. Go to the Conversion section to choose your preferred output format, such as MP3, FLAC, WAV, AIFF, M4A, or M4B. You can also customize the audio quality and save location. When finished, return to the Music interface.
Step 2: Find Your Deezer Music
Click the Deezer icon in ViWizard to access the built-in Deezer player. Search for the songs, albums, playlists, or artists you want to save, then open the music page.
Step 3: Add Tracks to the Download List
Open a Deezer song, album, or playlist and click the + button. ViWizard will scan the page and show all available tracks. Select the songs you need and add them to the download list.
Step 4: Convert Deezer Music for Offline Listening
Open the download list, check the selected tracks, and click Convert to start saving Deezer music in your chosen format. Once completed, go to the History section to access your files and transfer them to other devices for offline playback. This can be a useful workaround if Deezer is not available in your country, as you can save your favorite music locally and listen without depending on Deezer's regional availability.
Conclusion
Deezer is not available in your country usually because of regional restrictions, licensing issues, or incorrect account settings. However, you can try different methods, like using a VPN, Smart DNS, or choosing another music service.
To enjoy your favorite Deezer songs without region limits, you can consider saving music for offline listening. With ViWizard Deezer Music Downloader, you can download Deezer songs, playlists, and albums to your computer in formats like MP3 and WAV. This way, you can listen to your favorite tracks anytime, anywhere.
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Dave Henry, a multimedia technologist at ViWizard, focuses on delivering the best solutions for digital media challenges, including audio and video conversion, media optimization, and troubleshooting.
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