It is depressing that your Netflix keeps no sound when you want to enjoy your favorite with your friend or family. According to the problem you encounter, our article offers multiple solutions. Let's come out with all the common Netflix no sound issues together.
Part 1. Why Does Netflix Have No Sound?
When you watch a TV show or movie with no sound, it usually means there is either a problem with the audio settings on your device or a wrong speaker system setting. The following factors may disrupt Netflix audio, causing sound to be active defect.
Generally, the main cause of no sound on Netflix is the incorrect audio settings on your device, whether it's a TV, phone, or tablet. Speaker system problems on the device are usually caused by a faulty or disconnected cable. Besides, sometimes the Netflix app glitches or software bugs contribute to problems. Device connection related to audio, like any HDMI or optical connectors, may lead to an audio glitch. For the issues with the individual films, there may be a content problem that needs to be repaired by Netflix. Finding out the primary reason is important to fix the sound problem in Netflix.
- Reason 1: Audio settings problem
- Reason 2: The occupation issue of memory and processing resources (PC)
- Reason 3: A faulty or disconnected cable
- Reason 4: Netflix app glitches or software bugs
- Reason 5: Device connection issues preventing playback
- Reason 6: Specific TV or film sound problems
This article also provides the specific method for various devices. You can find the solution in the part of the devices you are using.
Part 2. How to Fix the No Sound on Netflix on PC
Most of Netflix's users are streaming on a computer or a laptop; If you are a computer user, the following 4 methods may be helpful to fix the no sound issue.
Method 1. Check and Adjust the Volume of Your Computer
First, ensure the volume is turned up on both the Netflix.com player and your computer. The easiest way is to find volume controls on your keyboard and ensure that the volume of your computer is turned up. If this can't fix it, click the Play button to begin watching a TV show or movie on Netflix.com. Then, find the audio icon in the playing video page. Hover over the audio until you get a slider pop-up, then slide the control knob to the top to turn the volume all the way up.
Method 2. Close other browser tabs, applications, or programs
The Netflix no sound issue may be fixed by closing browser tabs, applications, and programs, which may be taking up your computer's memory and processing resources.
Method 3. Audio Setting Problem
Press Win + R to launch the Run dialog window on your computer and enter "mmsys.cpl" in the search field. The default sound hardware setting window will then appear. Navigate to the Playback tab, pick your speakers, and click the Set as Default button. Next, click on Properties and proceed to the Advanced tab. Choose the "24 bit, 192000 Hz (Studio Quality) and click OK. This ought to fix any sound problems you're experiencing on Netflix.
Method 4. Update Audio Driver
You need an audio driver that matches your computer, and make sure it's updated. Navigate to your computer's control panel and confirm it online via Google search to see if it is the latest update. If it isn't the latest version, go to Device Manager, open Sound, video, and game controllers, right-click your audio device, and select Update driver option. If a new update supports your driver, install it. This step should resolve the no sound problem. If it does not fix your issue, move to the next step.
Method 5. Restart Your Computer
If previous methods are not working, a simple restart of your computer may solve many temporary glitches, including the muted problem.
For the issues with the individual films, you can visit the Netflix official website to go to Viewing Activity, followed by clicking Report a Problem.
Part 3. How to Fix the Audio Glitch on Netflix on TV
Streaming Netflix on the TV sometimes is a great choice for most people. TV can give a better viewing experience. But the audio glitch on Netflix on TV makes people annoyed. For different reasons, you can try the specific ways to come out of the problem.
Method 1. Check and Adjust TV Volume
Similarly, ensure your TV is not muted and the volume level is turned up by using your TV remote to press the volume button.
Method 2. Audio Setting Problem
The incompatible audio will result in no sound. To fix it, press the 'down' button on your remote to bring up the playback options during playback. Look for an Audio and Subtitles or speech bubble icon and check the selected language to except the non-compatible issues of audio.
Method 3. Check Your Connections
Maybe there is an existence of your cable-connected problem. The best way to fix this is to unplug all the cables and then reinsert them into the right ports.
Method 4. Clear the Netflix Cache And Reinstall
Occasionally, the Netflix app malfunctions, or software bugs contribute to problems. Wipe the cache of the Netflix app in your TV's settings. Restarting the Netflix app can also help fix temporary glitches. If that doesn't work, delete the Netflix app from your TV and then reinstall it.
Method 5. Restart your TV
In this way, turn off your TV, unplug it, wait about 30 seconds, and then plug it back in.
Part 4. How to Fix the No Sound on Netflix on Other Devices
Except for TV and PC, some devices also support Netflix streaming, including phones, tablets, and game consoles. When you encounter the audio dysfunction on these devices, try to fix it by the methods below.
1. iPhone/Android Phone or Tablet
At first, check your volume and make sure the Media volume is turned up on your phone or tablet. You can open the Netflix app and play a movie or TV show. Then, use the volume controls on the side of your device to adjust the volume of your show. If your volume is turned up, restarting your phone or tablet and then opening the Netflix app can also help fix the no sound glitches.
2. Game Consoles Like Xbox, PlayStation
Method 1 Change Your Audio Settings
If your device is connected directly to your TV, go to your Netflix app audio options. If surround sound (5.1) is selected, try changing it to Stereo instead by selecting Audio & Subtitles to make changes to your audio.
If this solution resolves your audio issue, your equipment may not support surround sound.
Method 2 HDMI Audio Settings Adjustment
If previous methods are not working, a simple restart of your computer may solve many temporary glitches, including the muted problem.
From the console home screen, navigate to Settings. Select the button for sound settings. Select Audio Output. select either HDMI audio or Optical audio, depending on the type of cable you use to connect your console to your audio receiver or TV. For the PlayStation, select HDMI, then Automatic. Press X to save the settings, followed by trying Netflix again. For the netflix on Xbox, select HDMI audio and change the option in the drop-down menu to either 5.1 Uncompressed or 7.1 Uncompressed. Finally, try Netflix again.
Part 5. Better Method to Solve the No Sound Problem on Netflix
If Netflix's no sound problem is still not solved, there is a better method that can help you watch the content on another device, even on all devices. Cheer up! you could turn to ViWizard Netflix Video Downloader — the best alternative to download and watch Netflix movies or shows. ViWizard Netflix Video Downloader can help you download any Netflix content to MP4/MKV files , which will support almost all your devices.
You will no longer worry about the embarrassment and disappointment caused by no sound on Netflix. After downloading the content you desired, just enjoy the local Netflix videos offline permanently on any device. The guide for ViWizard Netflix Video Downloader is as follows:
Key Features of ViWizard Netflix Video Downloader
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- Download Netflix movies, TV shows and more locally
- Convert Netflix movies and TV shows to MP4 or MKV
- Save multilingual language and subtitles in two types
- Remove ads from Netflix and keep original video quality
Step 1Access Netflix Content through ViWizard Netflix Video Downloader
Firstly, download and open the ViWizard Netflix Video Downloader on your computer. Next, you'll see the page of the Netflix Web Player. Sign in with your Netflix account and password to gain access to Netflix's entire library, including films, TV shows, documentaries, and anime.
Step 2Customize Download Settings
Following this, click the hamburger icon (three horizontal lines) in the top right corner of the ViWizard interface. Here, you can adjust your settings by tapping the Preferences. Subsequently, you can set the video format (MP4 or MKV), codec, quality, audio channel, language, and subtitle options according to your needs. Click the "OK" icon to save these settings.
Step 3Select Films for Download
Once your settings are saved, return to the ViWizard Web Player. Search for the content you want to download. Meanwhile, you can paste the URL or code of the Netflix movie or TV show. After that, open the content you've chosen to proceed.
Step 4Download video
With your content selected, tap the "Download" button to start the download. If you want to download it later, you can click "Add to List" to queue it. ViWizard provides the download of individual episodes, entire seasons according to your needs. The downloads will be saved as MP4 or MKV files in your PC's default download folder. Also, the MP4 or MKV formats support playing on almost all devices.
Step 5Browse Downloaded Content
To find your downloaded Netflix content, go to the "History" section at the top of the ViWizard window. Here, you'll see the list of all your completed downloads. Just click the "Folder" button to locate and access the files on your computer.
Conclusion
Wish this article could help you fix the No Sound problem in Netflix. Certainly, ViWizard Netflix Video Downloader can give you the ultimate streaming experience that you deserve. It allows you to enjoy all the excellent content with no lag and on any device.
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Dave Henry, a multimedia technologist at ViWizard, focuses on delivering the best solutions for digital media challenges, including audio and video conversion, media optimization, and troubleshooting.
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