6 Ways to Cancel Pandora Subscription and Still Keep Your Music

By Matt Smith Updated on July 11, 2025
"It's almost impossible to cancel my subscription, but I'm still being charged. I'm told to cancel through google play, but that email doesn't exist in Google."

-- From Reddit

Pandora Music is a popular streaming service that offers personalized music recommendations and curated playlists, making it a favorite among music lovers. For the Plus and Premium subscribers, they can enjoy ad-free Pandora tracks offline, unlimited skips and more. However, there are also many people want to cancel Pandora subscription for certain reason, such as the Pandora application can't work well or the subscription isn't worth it. Besides, after experiencing the Amazon Music free trial and YouTube Music free trial, some people prefer Amazon and YouTube Music for their subscription feature or interface.

If you've decided to cancel your subscription, you might be facing some challenges in the process. Many users find it tricky to navigate the cancellation steps. In this article, we'll provide clear instructions to help you cancel your Pandora subscription through several platforms. As a bonus, we will offer you a specific guidance to keep Pandora songs even if you cancel Pandora subscription, with the help of ViWizard Pandora Music Downloader.

cancel pandora subscription

Part 1. What You Should Know Before You Cancel Pandora Subscription

The process of canceling Pandora subscription is not complicated, but there are several things you need to know beforehand, which will make your cancellation smoother and quicker.

  • To avoid being billed again on your renewal date (or at the end of your free trial), make sure to cancel at least 24 hours in advance.
  • Simply uninstalling the Pandora app from your devices does not cancel your subscription automatically. You need to cancel your subscription or trial through the vendor that manages it.
  • Pandora cannot manage subscriptions or trials purchased through platforms like Apple, Amazon, Roku. Pandora Support are unable to cancel those subscriptions or trials, change your subscription plan, or issue refunds for purchases made through these app stores.
  • After the cancellation, you will continue to have access to your subscription features until the end of your current billing cycle.

Note: If you're not sure which platform you're subscribed to Pandora through, check your account settings on Pandora or your email inbox for your receipt. Additionally, you can find subscriptions tied to your Apple ID, Google Play, Amazon, or Roku account.

Part 2. How to Cancel Pandora Subscription [6 Ways]

There are several channels for the Pandora users to subscribe to Pandora Plus or Premium, such as the Pandora official website, Apple pay, Google pay, Amazon Appstore, Roku and BestBuy. Therefore, they need to go to these platforms if they want cancel the subscription. In this part, we will make a full tutorial to cancel Pandora subscription on these platforms one by one.

Way 1. Cancel Pandora Subscription on Pandora Official Website

If you use a computer:

  1. Go to the Pandora website and log in with your account.
  2. Tap on your profile icon and select Settings.
  3. pandora settings

  4. In the new page, click on the Subscription bar at the left side menu.
  5. Select Switch Plans and then click Cancel Subscription at the bottom.
  6. cancel pandora subscription on website

  7. To confirm the cancellation, enter your current password.

If you use a mobile device:

  1. Go to the Pandora website and log in with your account.
  2. Click on the three horizontal lines in the top left corner.
  3. pandora settings on phone

  4. Tap on Settings > Subscription in sequence.
  5. In the Subscription details page, select Switch Plans and then Cancel Subscription.
  6. Enter your password to confirm the cancellation.

Way 2. Cancel Pandora Subscription through Apple

If you want to cancel Pandora membership that you purchased from App Store on your iPhone or iPad, follow the steps below.

  1. Open the Settings on your device.
  2. Tap on your profile and click on Subscriptions.
  3. ios cancel subscriptions

  4. Find Pandora on the subscription list and click it.
  5. From the details page, click on Cancel Subscription at the bottom.

Way 3. Cancel Pandora Subscription on Google Play

  1. Open Google Pay Store app on your device.
  2. Tap on your profile icon in the top-right corner.
  3. Click Payments & subscriptions and then Subscriptions.
  4. cancel subscription on google play

  5. Select Pandora from the list and click Cancel Subscription.
  6. Follow the prompts to confirm the cancellation.

Way 4. Cancel Pandora Subscription via Amazon

If you upgraded your Pandora music from a Kindle Fire or an Android device with the Amazon Appstore, you can manage your subscription by the following steps:

  1. Go to Amazon.com and click on the All menu at the top left corner.
  2. Scroll down and select Your Account.
  3. amazon your account option

  4. In the new page, scroll down and select Your Apps under Digital content and devices section.
  5. amazon manage your apps

  6. Click on Your Subscriptions at the left menu, and toggle the option to turn off the auto-renewal of Pandora.
  7. amazon manage your subscription

Way 5. Cancel Pandora Subscription on Roku

  1. Open your Roku TV and press the Home button on your Roku remote.
  2. In the Home screen, use your remote to hover over and highlight Pandora.
  3. roku home pandora app

  4. Press the Star button on your remote which will bring a pop-up window.
  5. roku remote star button

  6. Select Manage subscription to access additional options. If you cannot find this option, it means your subscription is not handled through Roku.
  7. cancel pandora subscription on roku

  8. Select Turn off auto-renew, which means your subscription is canceled, and you won't be charged again in the future.
  9. turn off auto renew of pandora on roku

Note

After canceling, you'll still have access to your subscription until the end of your current billing cycle. If this method isn't feasible, then the subscription is managed directly by the streaming service provider rather than through Roku. You need to turn to them for help.

Way 6. Cancel Pandora Subscription via Best Buy

  1. Go to BestBuy official website from your browser and log in to your account.
  2. Click your Account located at the top menu and select Plan and Subscriptions.
  3. bestbuy plans and subscriptions

  4. Follow the prompts to complete the cancellation.
  5. You will receive an email to confirm the cancellation within 24-48 hours.

Part 3. How to Keep Your Songs after Pandora Subscription Cancellation

Though there are several ways to cancel Pandora subscription, many people still hesitate to cancel their streaming services because they don't want to lose their favorite playlists. Are there any methods to stream Pandora songs without a subscription? Sure. That's what ViWizard Pandora Music Downloader used for.

ViWizard Pandora Music Downloader is compatible with Windows and Mac and is designed to help all Pandora users (including free users) to download Pandora radio stations, songs, playlists and entire collections and save them in MP3, FLAC, WAV, AIFF, M4A and M4B formats. In addition, ViWizard preserves the original sound quality and allows you to edit ID3 tags of downloaded Pandora tracks. With this professional tool, you can download and permanently save your favorite Pandora tracks to your computer before canceling your subscription.

icon
ViWizard Pandora Music Downloader

Download Pandora music in MP3, FLAC, WAV, etc. with high quality and full ID3 tags so you can keep listening even after canceling your subscription.

Available on:

Bonus: ViWizard also lets you download music from 8 music services including Spotify, Apple Music, Tidal, SoundCloud and more. Download it now and try it for free.

How to Download Music from Pandora Before Canceling Subscription

Step 1. Customize Output Format and Audio Quality

Download and install ViWizard Pandora Music Downloader on your Windows or Mac computer. Click the menu icon (☰) > Preferences > Conversion tab. In the pop-up window, choose your preferred output format (MP3, FLAC, WAV, etc.) and set the bitrate and sample rate for audio quality. Don't forget to select a destination folder to save the converted files. Once done, click OK to save.

Step 2. Log In to the Built-in Pandora Web Player

From ViWizard's main interface, click the Pandora icon to open the built-in web player. Log in with your Pandora account to access your stations, playlists, or liked songs. (Login is only used to access Pandora's services and your personal music library, and ViWizard does not store or access your account and password information.)

Step 3. Select Songs You Want to Keep

Locate to your favorite artist, playlist, or your collection page. Click the + button to add them to the download queue. You can remove or add more songs in the pop-up window. Then, click Add to List to queue up the added tracks for download.

Step 4. Start Downloading Your Music

Hit the Convert button. ViWizard will begin downloading and converting the selected tracks based on your settings. Once complete, click the folder icon to locate all the downloaded songs. These Pandora downloads are yours forever, as they are not tied to your Pandora account and subscription.

Discover What's Probably Next for You:

Now you may have completed the cancellation. In case you spend too much time finding which streaming service is better to switch to, we've made a comprehensive comparison about Spotify vs. Pandora and Apple vs. Pandora for you. Additionally, we have full guide for you to upload your local downloaded Pandora tracks to other music services, like Amazon Music. Hope these helps.

Part 4. FAQs about Canceling Pandora Subscription

Can you revoke your Pandora subscription cancellation?

No, there is no direct "undo" or "revoke cancellation" button. To regain access to your Pandora membership, you will need to re-subscribe before or after your current subscription ends.
➡️ If you subscribe through the Pandora website, you can click on your profile avatar, click on Settings, and then go to Subscriptions. Here you will see the option to upgrade or switch plans. Click on that option and follow the instructions to subscribe.
➡️ If you subscribe through Apple/Google/Amazon etc., you should go to the same platform and follow their instructions to subscribe to Pandora.

Can you receive a refund from Pandora after canceling your subscription?

In most cases, Pandora does not offer refunds for canceling subscriptions, especially for monthly subscriptions. This is because your membership does not end immediately after you cancel your subscription, but remains active until your next membership charge.
Exception:
If you purchase the annual package directly from Pandora, you may be eligible for a proportional refund. You need to contact Pandora's support.
If you place an order through a third party, you can contact that third party as Pandora cannot access their billing system.

How to delete your Pandora account permanently?

You can permanently delete your Pandora account, but it will delete all of your music listening data, including your stations, playlists, and all songs in your collection. This is irreversible. If you just want to stop using Pandora and its services, you can cancel your subscription. If you decide to delete your account, you'll need to do it in your web browser (not the app). Here's how to do it:
1. Visit www.pandora.com and log in.
2. Click on the profile icon in the upper right corner.
3. Select Settings > Account.
4. Scroll down to the bottom and click Delete Pandora Account.
5. Enter password to confirm deletion.
Note: Deleting your Pandora account will not cancel your valid subscription. Please unsubscribe before deleting your account to avoid Pandora automatically renew your subscription.

delete pandora account

How do you check the status of your Pandora subscription?

The way to check your subscription status depends on which platform you subscribed on:
1. On the Pandora website/app.
2. Log in to your Pandora account.
3. Click Profile > Settings > Subscription in the top right corner.
4. You will see your current plan and billing details.
5. If your subscription is managed through a third party (Apple, Google, etc.), you can also view the subscription in their app store or in your Apple or Google account.

What happens to my playlists if I cancel my subscription?

You will lose access to your on-demand music collection and all the playlists you made. Additionally, certain features associated with your subscription will be unavailable, such as ad-free listening, offline playback, and unlimited skips. You can continue to listen to your playlists, but they will be subject to ads if you're on the free tier.

How do I change my Pandora subscription?

Simply log in to Pandora from a computer, click on your icon, then go to Settings > Subscription, and select "Switch Plans." Choose your preferred plan, and the changes will take effect on your next billing date.

Conclusion

Whether you want to ends your Pandora plan or the free trial, canceling the subscription is not complex. In this post, we introduced 6 feasible ways to cancel Pandora subscription. If you still want to stream Pandora music after the cancellation, you can use ViWizard Pandora Music Downloader to download them to computer locally for offline listening. Also, you can transfer these downloaded Pandora tracks to other devices. Don't hesitate to have a quick try!

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