Many Spotify users have been left unable to play songs as the app crashes from time to time on their devices. Some users run into Spotify crashes on startup, others come across Spotify crashes when playing a song. And the Spotify team hasn't come up with a thorough way to fix this issue. But there're still workarounds you can try to fix Spotify keeps crashing issue.
In the following parts, I'm going to show you how to troubleshoot Spotify crashes glitch and an alternative way to play Spotify songs without any hassle.
Part 1. Why Does My Spotify Keep Crashing?
Spotify can crash for several reasons, but the most common issues are usually easy to fix. One of the main causes is running an outdated version of the app. Spotify regularly releases updates to improve performance and fix bugs, so if you haven't updated in a while, your app may become unstable and more prone to crashes.
Another frequent problem is related to cache files. These are temporary data that help Spotify load songs and playlists faster. However, over time, the cache can get too large or corrupted, which may cause the app to crash. Clearing the cache usually helps improve Spotify's performance.
Low storage space on your device can also lead to crashes. If your phone or computer is running low on space, it may struggle to keep Spotify running smoothly, especially if you have a large music library. Freeing up some space can often resolve this issue.
Additionally, an unstable internet connection can disrupt Spotify's streaming service and cause the app to crash. If your Wi-Fi or mobile data connection is weak or inconsistent, Spotify may have trouble loading or playing music, which can lead to unexpected crashes.
Finally, if you're using Spotify's beta version on Android, crashes may happen more often. Beta versions are still in development, so they're more likely to have bugs or glitches. If you're part of the beta testing group, some instability is expected as Spotify works to fine-tune new features before releasing official updates.
Part 2. How to Fix Spotify Keep Crashing
Step 1: Full Close and Restart Spotify
1. Mobile (iOS/Android):
iOS:
- Swipe up from the bottom of the screen (or double-press the Home button if using an older iPhone model).
- Swipe left or right to find Spotify.
- Swipe up on the Spotify app preview to fully close it.
- Go back to the home screen and tap the Spotify icon to reopen the app.
Android:
- Tap the Recent Apps button (square or three vertical lines depending on your device).
- Swipe left or right to locate Spotify.
- Swipe up or tap Close to close it.
- Return to the home screen and tap the Spotify icon to relaunch the app.
2. Desktop (Windows/Mac):
Windows:
- Press Ctrl + Shift + Esc to open the Task Manager.
- Under the Processes tab, scroll down to find Spotify.
- Right-click Spotify and select End Task.
- Reopen Spotify by clicking its desktop icon or searching for it in the Start menu.
Mac:
- Right-click the Spotify icon in the dock.
- Choose Quit from the context menu.
- Open Spotify again from the Applications folder or Launchpad.
Step 2: Clear Cached Files
1. Mobile (iOS/Android):
iOS:
- Open Spotify and tap the Home icon at the bottom.
- Tap the Settings gear icon in the top right.
- Scroll down to Storage.
- Tap Delete Cache, then confirm by selecting Delete Cache again in the pop-up.
Android:
- Open Spotify and tap the Home icon.
- Tap the Settings gear icon in the upper-right corner.
- Scroll down and tap Storage.
- Select Clear Cache to remove the cached data.
2. Desktop (Windows/Mac):
- Open Spotify and click your profile icon in the top-right corner.
- From the dropdown menu, select Settings.
- Scroll down and click on Show Advanced Settings.
- Under Storage, find the Clear Cache option.
- Click Clear Cache and confirm the action.
Step 3: Check for App and System Updates
1. Mobile (iOS/Android):
iOS:
- Open the App Store and tap your profile icon in the top-right corner.
- Scroll down to the Available Updates section.
- If Spotify has an update available, tap Update next to Spotify.
Android:
- Open the Google Play Store and tap your profile icon in the top-right corner.
- Tap Manage apps & device.
- In the Updates available section, tap Update next to Spotify if available.
2. Desktop (Windows/Mac):
- Open Spotify and click your profile icon in the top-right corner.
- Select Help > About Spotify.
- Spotify will automatically check for updates. If there's one available, you'll see the option to Restart to update.
- Click Restart Now to apply the update.
Step 4: Log Out of Your Account
1. Mobile (iOS/Android):
- Open Spotify and tap the Home icon.
- Tap the Settings gear icon in the upper-right corner.
- Scroll all the way down and tap Log Out.
- Confirm the action in the pop-up by tapping Log Out again.
2. Desktop (Windows/Mac):
- Open Spotify and click your profile picture in the upper-right corner.
- From the dropdown, select Log Out.
- Spotify will log you out, and you'll return to the login screen.
Step 5: Restart Your Device
1. Mobile (iOS/Android):
iOS:
- Press and hold the Side button and either of the Volume buttons until the power-off slider appears.
- Drag the slider to the right to turn off the device.
- Wait about 10 seconds, then press the Side button again to restart.
Android:
- Press and hold the Power button on your device.
- Select Restart or, if unavailable, choose Power Off.
- If powered off, press and hold the Power button again to turn it back on.
2. Desktop (Windows/Mac):
Windows:
- Click the Start menu in the bottom-left corner.
- Click Power and then select Restart.
Mac:
- Click the Apple menu in the top-left corner.
- Select Restart from the dropdown menu.
- Confirm by clicking Restart again in the dialog box.
Step 6: Check Your Internet Connection
- Open a browser (e.g., Chrome, Safari) and try to access multiple websites.
- If the sites load slowly or don't load at all, your connection might be unstable.
- If connection issues occur:
- Unplug your router from the power source.
- Wait 10 seconds, then plug it back in.
- Wait for the router to fully restart (about 1-2 minutes).
Step 7: Log Back into Your Account
1. Mobile (iOS/Android):
- Open Spotify and tap Log In.
- Enter your email/username and password, then tap Log In.
2. Desktop (Windows/Mac):
- Open Spotify and click Log In on the main screen.
- Enter your credentials and click Log In.
Step 8: Disable Battery Optimization (Android only)
- Open Settings > Battery.
- Tap Battery Optimization or App Optimization.
- Locate Spotify in the list of apps and select Don't Optimize.
- Confirm your selection.
Step 9: Reinstall the Spotify App
1. Mobile (iOS/Android):
iOS:
- Press and hold the Spotify app icon until a menu appears.
- Select Remove App, then confirm by tapping Delete App.
- Open the App Store, search for Spotify, and tap the download icon to reinstall it.
Android:
- Press and hold the Spotify app icon, then select Uninstall from the pop-up.
- Open the Google Play Store, search for Spotify, and tap Install to reinstall it.
2. Desktop (Windows/Mac):
Windows:
- Press the Windows key and type Control Panel, then press Enter.
- Select Uninstall a Program under Programs.
- Find Spotify in the list, right-click it, and select Uninstall.
- Go to the Spotify website to download the latest version for your system.
Mac:
- Go to the Applications folder and locate the Spotify app.
- Drag Spotify to the Trash and empty the Trash.
- Visit the Spotify website and download the latest version.
Part 3. Best Alternatives to Fix Spotify Keep Crashing
Some Spotify users are suffering from the Spotify crashes issue from time to time. Once they fixed the issue today, it may come up again randomly in the future. It never a pleasing experience when you play songs on Spotify knowing that it might crash at any time without a clue. But is there a way to fix Spotify crashes issue permanently?
Yes, with ViWizard Spotify Music Converter, you can directly download whatever content from Spotify and then play with any media player on your phone or computer. All the songs can be accessed without the Spotify app, so that you won't come across any glitches from Spotify anymore.
ViWizard Spotify Music Converter is designed to convert Spotify audio files into 6 different formats such as MP3, AAC, M4A, M4B, WAV and FLAC. Almost 100% of the original song quality will be kept after converting process. With 5X faster speed, it only takes few seconds to download each song from Spotify.
Key Features of ViWizard Spotify Music Converter
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- Download Spotify songs, albums, playlists, podcasts, audiobooks
- Convert Spotify music to lossless MP3, AAC, FLAC, WAV, M4A, M4B
- Support playing offline Spotify music on any device at any time
- Compatible with Windows and macOS, as well as, the latest Spotify
Step 1Launch ViWizard and Import Songs from Spotify
Open ViWizard software and the Spotify will be launched simultaneously. Then drag and drop tracks from Spotify into the ViWizard interface.
Step 2Set Up Output Parameters
After adding music tracks from Spotify to ViWizard, you can choose the output audio format. There're six options including MP3, M4A, M4B, AAC, WAV and FLAC. And then you can adjust the audio quality by selecting the output channel, bit rate, and sample rate.
Step 3Start the Conversion
Once all the setting is finished, click the "Convert" button to start loading Spotify music tracks. After the conversion, all the files will be saved to your specified folder. You could browse all the converted songs by clicking "Converted" and navigate to the output folder.
Step 4Play Spotify Everywhere without Crashing Issue
Now you can transfer the downloaded Spotify songs to your phone or any devices that can play music. And the good news is, the Spotify crashes issue has been fixed forever.
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An experienced writer of ViWizard who is obsessed about technology, music, movie, and software.
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