How to Solve 'Amazon Music Not Playing Songs'[2025]

Part 1. Why Amazon Music Not Playing Songs?

What could be the reason behind Amazon Music failing to play my chosen track? Numerous users have encountered issues with Amazon Music not playing specific songs, yet the cause remains unclear. The problem of Amazon Music's inability to play songs can stem from various factors. Here are a few possible explanations to consider. Identifying these reasons may assist you in resolving the issue effectively.

Why Won't Amazon Music Play My Playlist?

If you're facing difficulties with Amazon Music not playing the song you select or your playlist, there are potential explanations for this issue. Understand them below:

• An unreliable and weak internet connection on your device might be the culprit. To stream most songs from Amazon Music on mobile devices, both a robust internet connection and the correct Amazon Music app settings for cellular data are essential.
• You could be using an outdated version of the Amazon Music app, which might contain bugs affecting playlist playback.
• Corrupted cache files within your Amazon Music app could prevent the app from playing the selected tracks.
• The songs in your playlist might not be available on Amazon Music.
• Your Amazon Music Unlimited or Amazon Music Prime subscription might have expired, or there could be issues with your payment method.
• Your devices are not capable of Amazon Music HD and Ultra HD playback, so you can degrade the audio quality or use an external DAC that supports processing a bit depth of 16-bit and a sample rate of at least 44.1 kHz.
• If you're using a VPN, proxy app, or Ad blockers, try disabling them temporarily as they can sometimes interfere with playback.
• Your free storage space is not enough to support Amazon Music work. The Amazon Music app needs at least 550 MB to work smoothly, while the desktop needs up to 8 GB to stream music without crashing.

Why Is My Amazon Music Not Playing Downloaded Songs?

Only by identifying the root cause can we provide the appropriate solution. There could be several reasons why Amazon Music won't play downloaded songs. Consider these possibilities:

• You might not have enabled Offline Mode, which allows you to play downloaded songs without an internet connection.
• Check your WiFi connection, the downloaded songs for offline listening sometimes still need a network or cellular data to activate and read your Amazon Music Unlimited credentials.
• The songs you wish to play offline may not have been downloaded successfully. It's crucial to confirm that the download process completed without any errors.
• Your device might be running out of storage space, which could cause issues with offline playback on Amazon Music.
• Failure to update the Amazon Music app to its latest version could result in bugs or cache file conflicts.
• Some Amazon Music songs may be restricted due to licensing agreements. There might be some issues with your Amazon Music subscription, such as expiration or other related matters.

Why Is Amazon Music Won't Playing the Next Song?

If you encounter the Amazon Music playing issue where about can't play the next song, it may be due to the following potential issues:

• Autoplay may be suddenly disabled, which leads the music to stop after each song finishes playing.
• You may set the repeat playing form. If you enable the repeat playing function, it also causes Amazon Music to fail to move on to the next song.
• Free version users can't enjoy the automatic advancement to the next song. If you want to listen to the next song in your play queue, you need to subscribe to Amazon Music Unlimited.

Part 2. How to Fix Amazon Music Not Playing Songs

Upon recognizing the factors behind Amazon Music's refusal to play my playlist, it's time to engage in some troubleshooting. Here, we will acquaint you with effective solutions to rectify the issue of Amazon Music not playing your playlist from various perspectives. By following the tactics outlined below, you will discover the appropriate course of action when encountering difficulties playing designated songs on Amazon Music.

2.1 How to Fix Amazon Music Not Playing Selected Songs

Fix 1. Confirm the Network Connection on Your Devices

Unimpeded music playback on Amazon Music necessitates a robust and consistent internet connection. A sluggish network can often lead to playback issues. Therefore, verifying this should be your initial step.

• Navigate to the Settings menu on your device.
• Ascertain that you have a robust and stable internet connection. If not, consider connecting to WiFi or enabling cellular data on your device.
• If utilizing cellular data, permit the Amazon Music app to utilize this service. To enable this, go to Settings and select Cellular. Locate the Amazon Music app and allow it to use cellular data.

Fix 2. Remove and Re-create Playlists

Is Amazon Music failing to play your playlists? In such cases, you can delete the entire playlist and recreate it anew. Alternatively, if there are songs greyed out in a playlist on Amazon Music, you can simply remove those specific tracks. Subsequently, you should be able to play your playlists without hindrance.

To remove a song from your playlist, open the playlist, right-click the desired song, and select "Remove from Playlist".

Fix 3. Change Streaming Audio Quality

Ensure that you open the Amazon Music app and inspect the streaming audio quality settings. For instance, if intending to play Amazon Music HD content, you must set the audio quality to HD. Failure to do so may result in Amazon Music being unable to play. Thus, try altering the streaming audio quality within the Amazon Music app.

• Proceed to Settings in the Amazon Music app.
• Click on the Streaming quality option located under the Playback section.
• Choose Standard streaming quality for WiFi and Data Saver for Mobile Data.
• Finally, touch Save to apply the changes. Then, attempt to play any song to determine if the problem has been resolved.

Fix 4. Turn on Shuffle Mode

Another useful and quick way to play the songs you selected is to toggle on Amazon Music Shuffle Play Mode. The playing playlist will restart after you enable the shuffle play mode. You can see Shuffle Play mode under the title of the Amazon Music playlist. Turn it on, and you will see the playlist playing smoothly again.

Fix 5. Turn Off Looping

Should you mistakenly activate the loop feature in the Amazon Music app, it will repeatedly play the same song. Disabling the loop can assist in addressing the issue where Amazon Music fails to advance to the next song. Simply tap the Repeat icon on the playback control bar to deactivate it.

Fix 6. Turn Off Autoplay

Do you find that the Amazon Music Autoplay function always tends to play similar tracks and pretend to play the selected or next song in your queue? If you face this problem, tap on the gear (Settings) icon at the top right of your screen, scroll down to find the Autoplay button, and turn it off.

2.2 How to Fix Amazon Music Not Playing Downloading Songs

Fix 1. Switch Your Playing Settings to "Play Downloads First"

If you find that Amazon Music does not stream tracks you have already downloaded, don't hurry to cut down the Internet connection; you can switch to play downloads.

• Open the Amazon Music app and navigate to Settings, select and tap on Play downloads first icon.
• Go to My Library and choose the Playlist folder at the Amazon Music top interface. Click the Downloaded icon at the top right of the interface, and then you can start playing the downloaded version instead of streaming it.

Fix 2. Check Amazon Music Offline Mode

If Amazon Music's Offline Mode is not activated, the app will stream songs instead of playing the downloaded files. Please activate it using the steps provided:

• Launch your app on your device and enter the settings menu by clicking the "Settings" tab.
• Scroll down to "Amazon Music Options" and turn "Offline Mode" on.

Fix 3. Remove and Re-download the Songs

After updating the Amazon Music app, you should re-download your songs. If Amazon Music cannot play downloaded songs, first delete them and then re-download them. This approach may resolve the issue of Amazon Music's offline music not playing.

• On the Amazon Music app, identify the song that fails to stream.
• Click on the three dots icon adjacent to the song's title on the right side.
• Select the "Remove from Library" option to delete the song.
• Type the target song's title into the search bar to locate and re-download it once more.

Download Music from Amazon? Solved!

Still looking for how to download music from Amazon Music? This article will tell what you should know and the solution.

2.3 Fix Amazon Music Not Playing Songs in My Playlists

Fix 1. Check the Status of Your Amazon Music Subscription

Experiencing difficulties with Amazon Music not playing designated or downloaded tracks? It's crucial to inspect the status of your Amazon Prime Music or Amazon Music Unlimited subscription. If it has lapsed or been discontinued, the tracks or playlists you select may appear dimmed, rendering them unplayable.

To examine the status of your Amazon Music subscription, adhere to the following procedure:

Fix 2. Update Amazon Music App

If the Amazon Music app fails to play music on devices such as Android phones or iPhones, consider updating the application to its latest version. Here's how:

Fix 3. Update the System OS of Your Device and Restart

Incompatibilities between your device's operating system and the Amazon Music app might be the root of the problem. To address this, perform a system update and reboot. Using an Android device as an example:

Concurrently, power off and restart your device to close running apps, which could resolve audio playback issues with Amazon Music.

Fix 4. Restart Amazon Music App

Force-closing and reopening the Amazon Music app can sometimes resolve playback issues. Here's the process:

Fix 5. Clear Amazon Music Cache

Corrupted cache files within the application can hinder playback, especially when streaming issues occur. So, you can go to clear Amazon Music cache to solve the issue. To clear the cache:

Fix 6. Clear Junk Files

If you want Amazon Music to play without problems, you need to provide enough storage space for it to operate. Not only clear the Amazon Music cache, but also clean the useless data in your device, then you will get enough free space to support Amazon Music work. Follow simple steps to clean up your devices:

Fix 7. Assess the Availability of Tracks in Your Playlist

Occasionally, due to modifications in licensing contracts, specific tracks might be rendered inaccessible. To verify the continued availability of Amazon Music tracks, you may follow these adjusted procedures:

Fix 8. Seek Assistance from Amazon Music Support

Should the aforementioned remedies fail to resolve the issue of Amazon Music's inability to play tracks, you have the option to solicit assistance from Amazon Music support services.

Part 3: How to Play Amazon Music Songs Without Limits

For most Amazon users, the problem is not about the Amazon Music subscription service or several limitations, the "Amazon Music not playing" issue just needs an immediate fix matter from Amazon Music or a third-party tool.

Fortunately, a useful tool like ViWizard Amazon Music Converter can offer immediate help to solve this problem forever to stream Amazon Music without any limit. Just click on the Download button below for the free Windows or Mac version can start to download music songs from Amazon. Also, you can customize or improve the listening experience by changing the output parameters of Amazon music tracks in ViWizard. Lossless audio quality and full ID3 tags can also be saved.

ViWizard Amazon Music Converter

Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.

Available on:

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Secure Download

Step 1Select and Add Amazon Music

Launch ViWizard Amazon Music Converter with the correct version on the computer. Also, a pre-installed Amazon Music app is needed. When it is detected, it will be launched or relaunched every time ViWizard is open for stable conversion. Sign into your account for Prime or Unlimited to get instant access to your playlist. Now you can select and add Amazon Music including tracks, artists, albums, and playlists by a simple drag and drop to the center screen of ViWizard.

Step 2Customize the Listening Experience

Just a click on the 'Convert' button can start to download all the added songs but, the parameters of the songs are recommended to be set for an improved or unique listening experience. Now click the menu icon and click 'Preferences'. On the new window, click 'Convert' and the output format, channel, sample rate, and bit rate can be set as you want. To stream Amazon Music without an issue, MP3 for the output format is recommended. The usual bit rate can be set as the default 256kbps - the same as Amazon Music - or improved to 320kbps for a better listening experience. Remember to click the 'OK' button to save these settings.

Step 3Download and Convert Amazon Music

Also notice the output path at the bottom of ViWizard's center screen, showing where the music files will be saved after the conversion. A simple click on the three-dot icon next to it can start to select the output folder. Now Click the 'Convert' button and the conversion will be finished within a few moments at a 5x speed. Click the file icon next to the three-dot icon, now the downloaded files are all safe on the computer.

Conclusion

Now the downloaded music songs should work without limits on Amazon Music. If such an issue as Amazon Music not playing happens again, you know what's faster than the fixes from Amazon Music. Have a try, and you'll find out.