How to Fix Amazon Music Keeps Skipping Songs

Posted by Adam Gorden on Oct 3, 2022 5:00 PM.

how to fix Amazon Music keeps skipping

Amazon Music is doing a good job for making its services better. However, as it stands now, it seems to leave its app behind with some issues - like Amazon Music skipping songs. Most users report with this existing issues on their platforms to listen to songs, but Amazon Music skips the songs in the middle or after 30 seconds, which is frustrating and even irritating.

Don't despair. There are various fixes to Amazon Music keeps skipping issue. Check this out to have the Amazon Music app or the problematic songs back on the track.

Part 1. How to Fix Amazon Music Skipping Song Issue
Part 2. How to Listen to Amazon Music with No Issues

Part 1. How to Fix Amazon Music Skipping Song Issue

Since the Amazon Music keeps skips songs no matter from its streaming service or Downloads, we keep some of the common fixes here separated for the online and offline music modes. Please follow these steps.

1.1 Reestablish Internet Connection

If Amazon Music skips songs online, please make sure the internet connection has no issues to access Amazon Music's streaming service. According to Amazon Music, its online mode requires a "strong" connection to stream a full song.

If you experience this issue when streaming online, please check the internet connection on other mobile apps or on other devices (if available) in the same cellular or Wi-Fi connection - the internet speed should be between 10-20Mbps or faster. To make the connection work fine, please reestablish the connection after 30 seconds.

1.2 Switch to Online or Offline Mode

If the internet connection works fine in Amazon Music's online mode, please download the song from Amazon Music and try playing this song offline to see if the Amazon music skipping issue persists with the downloaded one. To first access the downloaded version of the song, go to Settings > Play downloads first.

While users in online mode can stop Amazon Music skipping with the rebuilt internet, some efforts are needed for users in offline mode to delete all Amazon Music downloads using a clear data function on the device or uninstalling the app.

1.3 Clear Amazon Music Cache

Amazon Music cache is the temporary files stored on the device to ensure a smooth listening experience. But sometimes the Amazon Music cache can be corrupt and need be cleared from the Amazon Music app to stop Amazon Music skipping songs.

Some efforts are needed on mobile to clear Amazon Music cache. On Android, from the Home screen to Settings > Storage > Amazon Music > Clear cache. On iOS device, please try refresh My Music instead to open the Amazon Music app > Clear icon > Settings > Refresh My Music. After the cache has been cleared from the app, please check if Amazon Music skips after this step.

1.4 Update Amazon Music App

In most cases, an available app update will include fixes to some common issues - like the Amazon Music keeps skipping in the middle of the songs. Make sure the Amazon Music app is on the most recent version, or from here to update the Amazon Music from where the app has been downloaded.

1.5 Redownload Amazon Music Songs

If the Amazon Music download service is available, we suggest redownloading the downloaded the problematic songs from Amazon Music, which should be tried to have the songs back on track. To make a difference on the quality, please select an available format among Standard quality, HD, Ultra HD and Spatial Audio.

This should happens after a switch from online to offline mode or from offline to online mode to see whether the Amazon Music skipping issue has been fixed. You can access the Amazon Music downloads on the More Options menu > Download or from the Amazon Music menu to open Recents > Recently Downloaded Songs for a quick access.

1.6 Uninstall and Reinstall Amazon Music App

We understand a uninstall and reinstall sounds doubtful but this common step works fine to fix Amazon Music skipping issue for most users. On most devices, just from the Home screen to find and long press the Amazon Music app icon, then confirm to uninstall the app as well as delete all Amazon Music downloads.

Part 2. How to Listen to Amazon Music with No Issues

The fixes above should let music on Amazon Music won't skip in the middle or after 30 seconds again. However, there's the inevitable data loss with the Amazon Music downloads. We'd like to introduce the best method to listen to Amazon Music with no issues - using ViWizard Amazon Music Converter.

ViWizard Amazon Music Converter let users have all the Amazon Music downloads from the desktop app in MP3, M4A, M4B, AAC, WAV and FLAC formats. With the converted Amazon Music, Amazon Music users have more control of the music contents with no more issues like Amazon Music keeps skipping songs.

amazon music converter

Key Features of ViWizard Amazon Music Converter

  • Download songs from Amazon Music Prime, Unlimited, and HD Music
  • Convert Amazon Music songs to MP3, AAC, M4A, M4B, FLAC, and WAV
  • Retain the original ID3 tags and lossless audio quality of Amazon Music
  • Support customizing the output audio parameters for Amazon Music
Download Download

From here based on the devices, please click the Download button to download the correct version of ViWizard for Windows or Mac.

Step 1Add Music from Amazon

add amazon music songs

On Windows or Mac, launch the ViWizard Amazon Music converter to connect the Amazon Music desktop and your Amazon Music account. In the pop-up Amazon Music for desktop, select songs from the MUSIC section to add to ViWizard via drags-and-drops.

Step 2Customize Output Format

select the output format

Return to ViWizard, open the app menu at the top to Preferences. In the Preferences setting, set the output format as MP3. You can also set the codec, sample rate, bit rate and channel here, then click OK to save these customizations.

Step 3Download Amazon Music

convert amazon music

Now click on the Convert button at the bottom to download all the added Amazon Music contents in ViWizard. After the conversion, the output folder will pop up to browse all the converted files!

Download Download


is an experienced writer of ViWizard who is obsessed about tech, movie and software.

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