Hey AmazonMusic, you still suck
–travelingsoul48 from Reddit
Annoyed again, you downloaded Amazon Music, experienced its slow song buffering, only to find it's not the song you picked to listen to. Many Amazon Music users may have the same feeling as you do-Amazon Music sucks. To help you get a better user experience, we have written this review for you.
We find the reasons why people think the Amazon Music sucks, maybe you feel same. We collect the real user experience of other streaming services and compare them, trying to recommend the best one for you. at the end, we find a way to help you remove the limits of Amazon Music, and we hope it is useful.
Part 1. Why Do People Think Amazon Music Sucks?
In this part, we will explore how the bad Amazon Music service is. We analyze the information we collect from the feedback from Amazon Music users. and the feeling of Amazon Music sucks may be related to the following issues.
Confusion Between Prime Music and Unlimited
Amazon Music has different subscription plans. Amazon Music Free, Amazon Music Prime, and Amazon Music Unlimited.
The first one is free but with many limits, for example, free users cannot specify a single song for playback. The second one is those who subscribe the Amazon Prime, then they will get Amazon Music Prime automatically. However, they can't experience the full services of Amazon Music, either. If you are an Amazon Music Prime member, you still need to upgrade to Amazon Music Unlimited. So that you can access the whole track library on Amazon Music. You can check more details on Amazon Music Prime and Amazon Music Unlimited in this guide
Read More: Amazon Music Prime VS. Unlimited: What Are the Differences?
Limited Features Compared to Competitors
Compared to its competitors like Spotify, Apple Music, and Amazon Music has limited features listed below
- Playing a specified song is only available for Amazon Music Ultimate, but Apple Music supports it for free users.
- HD song quality is only available for Amazon Music Ultimate, but Apple Music offers ALAC and Dolby Atmos for free users.
- Background playback is only available for Amazon Music Ultimate and Amazon Music Prime (Prime users don't have all the permissions), but Apple Music provides this service for normal users.
- Deleting the song from the playlist or liked song is complex; no option for you to remove. But Spotify has the icon to remove easily.
- Social Features. Amazon Music doesn't have an interactive system. The only sharing style is a link, not a story card. However, Spotify's social features, like collaborative playlists and friend activity, are more advanced and engaging.
- Exclusive Content. When you click the more option to find more details about music, unfortunately, no more information. But Apple Music and Spotify tend to have more exclusive releases and artist collaborations.
- Playlist management is inconvenient. Amazon Music does not possible for deletion or sorting songs in batches, even though you are a member of Prime or Unlimited.
Frequent Subscription Price Changes
You must find that the price of Amazon Music Unlimited has risen again on March 5, 2025, and the last price rise was in 2022.
- For Prime Members: Individual plan increased from $9.99 to $10.99 per month, or from $99 to $109 per year.
- For Non-Prime Members: Individual plan increased from $10.99 to $11.99 per month.
Family plan increased from $16.99 to $19.99 per month, or from $169 to $199 per year.
Family plan increased from $16.99 to $19.99 per month.
Poor User Experience
- Every Amazon Music user must know that Amazon Music is full of bugs and errors. Amazon Music makes its users feel bad because of the slow loading time.
- Difficult to Search. Searching within a user's library is often described as cumbersome and frustrating.
- The playback will appear unexpectedly. Some users have reported that the App keeps crashing and the song skipping.
- Also, downloading music for offline listening is reported to have frequent errors. Besides, the design of the UI is so ugly and behind the times.
- Moreover, a bunch of "upgrade to Unlimited" or "this content is no longer available/is not available in your location" messages jump onto your screen, pressuring you to buy Amazon Music Unlimited.
At this moment, you do really shout out: Amazon Music SUCKS!
Updates That Make Things Worse
- With the update of Amazon Music, many users find that the download music from the library has disappeared.
- And some iOS users find that the playback constantly gets out of tune or beats, and has some interruptions.
- Android users also suffer trouble: offline download failure. The prompt "Download Error" occurs and requires repeated attempts.
- It is also annoying that users can't find the offline library now. If you want to check the offline library, you need to go to downloads and sort by album.
- Lyrics function regresses. The old version supported full-screen scrolling of lyrics, but the new version has changed to a small window, and the synchronization is inaccurate (especially for non-English songs).
- Besides the system update, the subscription plan was also updated in 2025, with a rising price but no promotional function, causing Amazon Music users to feel worse.
Part 2. Is Amazon Music Still Worth Using?
We can know that there are many complaints about Amazon Music, many users abandon it and choose Spotify or Apple Music. Of course, Amazon Music has its unreplaced profits. It has High-Quality audio, Alexa integration, extensive library. If you are an Amazon Prime member, you can also enjoy the plan of Amazon Music Prime! But to be honest, compared to other streaming music platforms, Amazon Music is over-commercialized. Definitely, you can continue to employ it. But why not try other better streaming music?
Or do you want to continue to use Amazon Music with less expense? ViWizard Amazon Music Converter can do this for you. ViWizard Amazon Music Converter can remove the DRM of Amazon Music, and you can download those songs in MP3 format to your local devices. Even if you don't subscribe to the Prime or Unlimited, it's still available for listening.
A well-rounded Amazon Music converter that downloads and converts on-demand music from Amazon Music Prime, Amazon Music Unlimited, Amazon Music Free, and personal purchases to MP3, WAV, M4A, M4B, AIFF, and FLAC while preserving the original sound quality and ID3 tags to take your Amazon Music library offline without limitations.
Part 3. Best Alternatives to Amazon Music
- YouTube Music:
- Spotify:
- Pandora:
YouTube Music provides a free, ad-supported tier that gives users access to its extensive music and podcast library.Unlike many competitors, this version supports key features including on-demand song selection, background playback, and playlist queuing, making it one of the most generous free offerings available. However, the experience does include advertisements, and premium features such as offline listening and ad-free playback remain exclusive to paying subscribers.
Spotify's free features include access to a vast library of music and podcasts, personalized playlists and recommendations, and the ability to create and share playlists. Spotify has its unique personalized Equilizer, which can suit different kinds of music.However, the free version is ad-supported, limits song selection (often requiring shuffle play on mobile), and doesn't allow for offline listening.
Pandora offers a personalized music and podcast streaming experience. Users can create stations based on artists, songs, or genres, and enjoy features like offline listening, ad-free listening with subscriptions, and on-demand listening with Pandora Premium. Pandora provides the Music Genome Project and Podcast Genome Project technology for users to have a better personalized experience.Pandora also provides features like Thumbs Up/Thumbs Down for station customization, and options to explore newly released music and deep cuts.
Part 4. Comparison Between Amazon Music and Its Alternatives
To make a better comparison, we collect the basic informations of Amazon Music, Spotify, YouTube Music and Pandora.
| Amazon Music | YouTube Music | Spotify | Pandora | |
|---|---|---|---|---|
| Subscription Plans | ||||
| Music Quality | Low(48kbps AAC), Normal(128kbps AAC), and High(256kbps AAC) | |||
| AD | Yes (AD of upgrading prime to unlimited) | Yes | Yes | Yes (browser AD to listen to music) |
| Skip Music | Only for premium | Yes (Free users also) | ||
| Playback | Via the Alexa app | Yes | Yes | Yes |
| Remove Easily | No | Yes | Yes | Yes |
| Music Videos | No | Yes | Only for premium | No |
| Load time | Long | Quick | Quick | Quick |
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ViWizard Streaming Audio Recoder can help you access these streaming web players easily, also removing limitations of them easily.
Key Features of ViWizard Streaming Audio Recorder
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- Download songs, playlists, albums, remixes, podcasts, and more from Deezer
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- Convert Deezer tracks in bulk at up to 46x faster speed
- Preserve original Deezer audio quality, up to 16-bit/44.1 kHz FLAC
Part 5. How to Remove Common Limits That Make Amazon Music Frustrating
There are still many loyal users of Amazon Music. We will tell all the guys the good news: We have found a way to help you get a better experience! ViWizard Amazon Music Converter can help you remove the common limits of Amazon Music that annoy you. With ViWizard Amazon Music Converter, it will never happen to you that the downloaded music is missing or unlistenable; you can enjoy it on every device without extra fees! Also, you can replay or listen to on-demand Amazon Music that you like. Of course, ViWizard Amazon Music can convert your music to any form(Lossless, MP3, M4A, M4B, WAV, FLAC, and AIFF) you like. Want to have a try? The following step-by-step guidance may help you.
Key Features of ViWizard Amazon Music Converter
Free Trial Free Trial* Security verified. 5, 481,347 people have downloaded it.
- Download songs from Amazon Music Prime, Unlimited, and HD Music
- Convert Amazon Music songs to MP3, AAC, M4A, M4B, FLAC, and WAV
- Retain the original ID3 tags and lossless audio quality of Amazon Music
- Support customizing the output audio parameters for Amazon Music
Step 1. Customize Output Formats
After you buy ViWizard Amazon Music Converter, you can click "Preferences" at the top of the interface, tap the "Conversion" icon, choose MP3, WAV, M4A, M4B, AIFF, and FLAC as your output format. Also, you can adjust the codec, sample rate, bit rate, and channel.
Step 2. Add Songs from Amazon
Log in to your Amazon Music account via ViWizard Amazon Music Converter, select songs from the library or your playlist, click the "Add" button in the bottom right corner
Step 3. Convert the Songs You choose
You can see the list of songs, and click the "Convert" icon, the tracks will auto download to your files, then you can enjoy Amazon Music without limitations.
Conclusion
After reading the review, you must know the reason why people think Amazon Music sucks. We are happy to share with you more convenient streaming music, which will be better if you follow our advice. Of course, you can still use Amazon Music, and we hope our tip can improve your listening experience.
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Adam Gorden, the digital media specialist at ViWizard, is dedicated to providing the best solutions for digital media management, including audio and video conversion, file optimization, and media workflow enhancements.
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