Amazon is devoted to bringing digital services to people around the world. From its digital music services, Amazon Music Prime, Amazon Music Unlimited, Amazon Music HD, or Amazon Music Free can access Amazon Music users to millions of songs on compatible Alexa-enabled devices with Amazon Music.
For free or not, it's perfect to have Amazon Music to stream songs. However, from time to time, you may find your device is running slower and wondering why. The answer is - Amazon Music cache. No worries. This article will tell you what Amazon Music cache is and how to clear Amazon Music cache on your device.
Part 1. What Is Amazon Music Cache and Troubles of Clearing It
Have you noticed that the first time you browse a song can take a while but can stream it the second time?
The truth is, when you browse through the library and stream a song from Amazon, the song that streams is stored as several contents and data on your device for later use. This is called caching and it creates a cache, which is a reserve storage location that collects temporary data to help websites, browsers, and apps load faster.
For the Amazon Music app, there is an Amazon Music cache that can load the same song faster but can take up lots of space on your device. The normal thing is that you can't prepare all the memory storage space on your device for cache and need to clear it from time to time to free more space up. This article will show you how to clear your cache in Amazon Music and what should you know about it.
Bonus tip: You must know before clearing the Amazon Music cache
Safety
- Your music library. Amazon music you purchased, Prime music library, and music you have added to your library will not be deleted.
- Music library. You saved online playlists (not saved for offline use) are not deleted.
- Account information. Clearing Amazon Music cache will not influence your login information, settings, and other account details.
Troubles
- Your loading files. After clearing, the loading time when you enter Amazon Music is slow. Because the files used to speed up loading will be deleted when you clean the Amazon Music cache.
- Playback History. Playback is also a kind of temporary file created by your daily use. Your playback history may be lost until next listening. And the recommendation will be curated based on your recent listening habits.
- Saves for offline listening won’t work. The downloaded songs or playlists stored locally will be removed. You need to download them again.
Read More: How to Export Amazon Music Playlist to Another Music Service
Part 2. How to Clear Amazon Music Cache on Multiple Devices
Amazon Music on Android, Fire Tablets, PC, and Mac now lets you clear your cache. If your device's storage is nearing capacity, or if the Amazon Music app experiences intermittent crashes, it may be beneficial to attempt clearing the cache associated with Amazon Music. Follow the step-by-step guidance to learn how the Amazon Music app clears the cache on multiple devices.
2.1 Clear Amazon Music Cache on Android and Fire Tablets
- Launch the Amazon Music app on your Android phone.
- Touch the "Menu" icon in the top right corner and tap the "Settings" section.
- Scroll down to the "Storage" section to see the Clear Cache option.
- Tap 'Clear Cache' to enable Amazon Music's clear cache function.
2.2 Clear Amazon Music Cache on iPhone and iPad
Here, you will learn how to remove specific caches of Amazon Music on your iPhone and how to fully eliminate the cache by deleting the Amazon Music app.
Partial Cache Removal for Amazon Music
- Open the following URL: music.amazon.com/showDebugOptions on the web browser of your iOS device.
- Then, select "Clear Lyrics" and "Clear Image Cache" to delete the stored Amazon Music files in the cache memory.
Delete and Reinstall the Amazon Music App
- Sign out of the Amazon Music app and close out the app.
- Go to iPhone or iPad 'Settings' - 'General' - 'Storage'.
- Find Amazon Music app from the list and select 'Delete App'(this will clear the cache)
- Reinstall the Amazon Music app and sign in. In this situation, the music will need to reload and the Refresh button should now work.
2.3 Clear Amazon Music Cache on Windows and Mac
There are 3 ways available to refresh data for Windows and Mac. Just follow the step-by-step guidance below to learn how to clear the cache on Amazon Music for your computer.
Sign out and sign in
- Launch the Amazon Music application on your computer, and locate the 'Settings' symbol resembling a gear in the upper right section of the interface.
- From the appearing menu, choose the option to 'Log Out'.
- Afterward, access your account in the Amazon Music application on either Windows or Mac, allowing for the synchronization of your library and the updating of your data.
Remove the Data
Windows: Click the start menu and in the search box: userprofile\AppData\Local\Amazon Music\Data
and hit Enter
.
Mac: In Finder, type shift-command-g
to open the 'go to the folder'. Next type: ~/Library/Application Support/Amazon Music/Data
.
Restart the Amazon Music App
- Open the Amazon Music app on your Windows/Mac device, and hit the "Profile" icon located in the bottom right corner of the screen.
- Click 'Preferences > Advanced > Reload My Music' from the dropdown menu.
- Scroll down to locate the 'Start Reload' option and click on it.
- Save music with standard quality
- Streaming only on Wi-Fi Offline Mode
- Playing music you have already downloaded
Part 3: Best Methods to Keep Amazon Music for Listening Once and for All
To be honest, no matter whether you are an Amazon Music Unlimited subscriber or an Amazon Music Prime subscriber, when you clear Amazon Music's cache, the downloaded music will be deleted again. If you are interested in freeing more space up but still want to be able to listen to Amazon Music while offline with high music quality, a third-party tool like an Amazon Music converter will be a necessity.
Fortunately, here is where ViWizard Amazon Music Converter performs the best. Using ViWizard Amazon Music Converter, you can download and convert Amazon Music to universal files for offline listening. Amazon Music clearing cache is not a routine anymore. With ViWizard, you can try to get Amazon music to an external drive like a USB or SD card to save space. It means you can still keep Amazon Music for offline listening while your device is running fast without the Amazon Music cache being cleared. Moreover, ViWizard keeps the downloaded songs' bitrate up to 320 kbps, 4.8kHz. Make sure you have good listening experience.

Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.
Step 1Launch ViWizard Amazon Music Converter
Choose the right version of ViWizard Amazon Music Converter and download it. ViWizard Amazon Music Converter has a built-in Amazon Music web player. Log in with your Amazon Music credentials, then you can choose the playlist, album you want to download. You can search for a specific title, paste the URL, or you can choose your library or playlist to convert. After finishing the selection, click "Add to List", then you can see the songs added and shown on the screen, waiting to be downloaded and converted.
Step 2Change Amazon Music Output Settings
One more thing that ViWizard can do is to change Amazon Music output settings for a better listening experience. Click the menu icon - 'Preference' icon at the top menu of the screen. You can alter the parameters like format, channel, sample rate, bit rate, or whatever you need to change. For output format, we here recommend you choose MP3 for convenience. You can also choose the archive out tracks by none, artist, album, artist/album so you can easily fill up the songs for later offline use. Don't forget to click the 'OK' button to save your settings.
Step 3Download and Convert Amazon Music Tracks
Before converting, please check the list again and notice the output path shown at the bottom of the screen. Here you can choose the output path and check the output files. Check the list and the output path again and press the 'Converted' button and now ViWizard Amazon Music Converter is working to download and convert Amazon Music. After converting, you can check the 'Converted' to locate the files path, navigate to them and you can convert the downloaded tracks to your USB or SD card.
Step 4Convert Downloaded Amazon Music to SD card
Make sure your SD card connects with your computer or use a card reader connected via USB. Then you need to find the downloaded Amazon music files, you can check the download path in the ViWziard Amazon Music Converter menu or the converted history. Then you can convert tracks by copying or moving.
Conclusion
Now you know what the Amazon Music cache is and how to tackle it after reading this article. Remember there is a way to help you free up the space and keep Amazon Music for listening once and for all--to download ViWizard Amazon Music Converter. Have a try, and you'll find it out.
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