Fixed: Amazon Music Stuck on Loading Screen

By Adam Gorden Updated on September 11, 2025

For Amazon Music new starters, accessing the Amazon Music app is the first step. However, we're aware some Amazon Music users are having difficulties accessing content on either Amazon devices or non-Amazon devices. You have found that there's a failure with the Amazon Music application - it stuck on loading screen!

No worries. We've set out to find some methods to resolve the issue. In the meantime, please also use some methods to fix the issue.

fix amazon music keeps loading

Part 1. How to Fix Amazon Music App Keeps Loading

You can go to Amazon help center to take special action to repair the issue of loading to Amazon Music:

Step 1. Use a browser to visit this Manage Your Content and Devices page.

Step 2. From the top menu, select Devices.

amazon manage your content and devices

Step 3. Select the impacted device. Click Deregister.

Step 4. Restart the device and reopen the Amazon Music app to log in. Now check if the issue still persists.

Part 2. How to Troubleshoot Amazon Music App Stuck on Loading Screen

Here are the normal reasons caused Amazon Music keeps loading

Unstable Internet Connection

Amazon Music App Glitches and Bugs

Your Device Not Compatibility

Region limits

Amazon Music serve issue

After knowing the reason, as stated, there're 9 more methods to fix the Amazon Music app that keeps loading on the screen of the device. Or it's possible the issue is with the device that runs the Amazon Music app. Here're some troubleshooting steps that may help.

Normal case is that "Error 200 Amazon Music" can be fixed within one or several steps. Now reading on to check which steps are helpful to improve the downloading experience.

Method 1: Change Your Religion

  • Step 1. Go to Manage Your Content and Devices on Amazon.
  • Step 2. Click Preferences option and you can enter the detailed page.
  • Step 3. And you can see Country/Region Settings on the second line, tap on it.
  • Step 4. Hit the Change button and select the region that Amazon Music available, like US.
  • Step 5. Tap on Update to save your change. And go back to Amazon Music app again, now you will get a smooth loading.
  • amazon music cahnge region

Method 2: Set Amazon Music as Startup (Desktop)

We need to admit that entering Amazon Music does really needs seconds. So, to cut down the loading time, you can allow activate Amazon Music once your computer work.

  • Step 1. Open Amazon Music app on your computer.
  • Step 2. Tap on your Profile at the top right of Amazon Music corner.
  • Step 3. Click Settings and scroll down to the System preferencesAnd you can see Country/Region Settings on the second line, tap on it.
  • Step 4. Toggle on Launch automatically on computer startup.
  • amazon music startup

Method 3: Switch to Other Platform of Amazon Music

If you spend long time to load into Amazon Music on your mobile app. You can consider to stream Amazon Music on web player to enter it more smoothly.

πŸ” Enter Amazon Music website via your browser. Normally, it's slower than Amazon Music app.

https://music.amazon.com/?ref_=dmm_acq_mrn_d_br_z_p454-kw9442-cr13731-c
copy

πŸ” Enter Amazon Music web player via ViWizard. ViWizard has built-in Amazon Music web player, downloading Amazon Music content while streaming.

icon
ViWizard Amazon Music Converter

Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.

Available on:

πŸ” Or, enter Amazon Music web player via Amazon, we find it's a more quick and stable way to load into Amazon Music

https://www.amazon.com/music/player
copy

Method 4: Force Stop Amazon Music

For starters, please force stop and restart the Amazon Music app.

πŸ“iOS: From the Home screen, swipe up. Or double click on the Home button. Now all the apps that run in the background will appear on the screen. Now swipe left or right to pause on the Amazon Music app's preview, and then swipe up it. This will force stop the app.

πŸ“Android: Go to Settings > Apps & Applications > Manage applications > Amazon Music. Tap Force Stop.

Method 5: Reestablish the Network

Sometimes the issue is with the internet connection that is used for Amazon Music service. Because such streaming services need a strong and stable network to perform well. Please confirm the network works fine with other music apps, such as Apple Music. If there's a problem, please choose either switch to a different network, or reestablish cellular data or Wi-Fi for Amazon Music.

For Cellular Data:

πŸ“iOS: Go to Settings > Cellular, then turn Cellular Data off for Amazon Music app that confirms the Settings allows for Cellular.

πŸ“Android: Swipe down from the top of the Home screen to reveal the device's control panel. To reestablish the network, tap Mobile data to switch it off for 30 secs, then switch it back on.

For Wi-Fi:

πŸ“iOS: Go to Settings > Wi-Fi. To reestablish the network, turn off Wi-Fi for 30 secs, then turn it back on.

πŸ“Android: Swipe down from the top of the Home screen to reveal the device's control panel. To reestablish the network, tap Wi-Fi to switch it off for 30 secs, then switch it back on.

Method 6: Restart the Device

Please also ensure to restart the current device that runs the problematic Amazon Music app. This can resolve most issues with the device and the applications on it.

Method 7: Update the Devices and Amazon Music

Please check for and install available updates to the device and the Amazon Music app.

For Amazon Music Updates:

πŸ“iOS: Go to App Store > Search > "Amazon Music" > Update.

πŸ“Android: Go to Google Play > Search > "Amazon Music" > Update.

For Devices Updates:

πŸ“iOS: Go to Settings > General > Software Update > Download and Install. Follow the on-screen instruction to update the device.

πŸ“Android: Go to Settings > System > System update. Follow the steps on the screen.

Method 8: Clear Cache/Data/Storage for Amazon Music

You'll also need to clear the cache, data or storage on the device for the Amazon Music app.

πŸ’‘On iOS: Since there's no Clear Data option on iOS device, please refresh music instead if the Amazon Music app still can be open for a second. From the Home screen, open the Amazon Music app > Profile > Settings > RELOAD LIBRARY > Continue.

amazon music refresh my music ios

πŸ’‘On Android: Go to Settings > Apps & Notifications > Manage applications > Amazon Music > Clear Data/Clear Cache.

clear amazon cache android

Method 9: Uninstall and Reinstall Amazon Music

You must uninstall and reinstall the Amazon Music app if all the methods above won't help.

To uninstall the Amazon Music app:

remove amazon music app ios

πŸ’‘On iOS or Android: On the Home screen, perform a long press on the Amazon Music app icon > Delete/Remove. Confirm the uninstallation.

To reinstall the Amazon Music app:

πŸ’‘On iOS: Go to App Store > Search > "Amazon Music" > Install.

πŸ’‘On Android: Go to Google Play > Search > "Amazon Music" > Install.

Part 3. Best Alternatives to Fix Amazon Music Keeps Loading

We're confident that the methods above can resolve the issue with the Amazon Music app. Or if there's no difference, here's the best alternatives to fix Amazon Music keeps loading, that is, downloading Amazon Music contents for offline listening. You can choose to use another Amazon Music platform, such as the desktop app to download your favorite music, and later you can listen to it even without the app. All you need is a powerful Amazon Music app - ViWizard Amazon Music Converter.

ViWizard Amazon Music Converter is the best Amazon Music downloader that helps both Prime and Unlimited subscribers to select and download music from the Amazon Music desktop app. You can choose to convert the DRM-protected Amazon Music tracks into 6 different audio file formats: MP3, M4A, M4B, WAV, AIFF and FLAC. Once the conversion is complete, the actual files are on the computer device and allowed to transfer to all your devices!

Let's see the detailed video tutorial to download Amazon Music content in MP3 via ViWizard!

[Video Tutorial] How to Get Amazon Music on Discord

Free Download Secure Download
Free Download Secure Download

You May Be Interested

amazon music grayed out

Amazon Music Greyed Out? Fixed!

Learn More >>
amazon music not downloading

7 Ways to Fix Amazon Music Not Downloading

Learn More >>
error 200 amazon music

Fix 'Error 200 Amazon Music'? 12 Methods Available!

Learn More >>
amazon music not working on android auto

How to Fix Amazon Music Not Working on Android Auto

Learn More >>
amazon music stopping

[Fixed] Amazon Music Keeps Stopping on Mobile/Computer/Alexa

Learn More >>

Leave a Comment (0)

  1. Home >
  2. Amazon Music >
  3. Fixed: Amazon Music Stuck on Loading Screen