Fixes to Amazon Music Playback Error

Posted by Adam Gorden on Jul 25, 2022 5:00 PM.

Amazon Music is one of the best streaming music services. Once in Prime membership, users get the instant 2 million songs catalog or expand it to 90 million songs with Amazon Music Unlimited subscription. Streaming music from Amazon is a pleasant experience.

However, even the best streaming music service can go wrong. Sometimes the "Error 200 Amazon Music" comes up or sometimes there is another "Amazon Music Exception 119", so things are harder to accept when Amazon Music users find there are more Amazon Music errors - but more fatal because it is Amazon Music playback error.

how to fix Amazon Music playback error

Fortunately, there are ways to find out what cause playback error Amazon Music and there are ways to fix it.

Part 1. What Causes Amazon Music Playback Error?
Part 2. How to Fix Amazon Music Playback Error
Part 3. Best Way to Play Amazon Music Free of Error

Part 1. What Causes Amazon Music Playback Error?

Before moving to the fixes, let us first understand what causes playback error Amazon Music.

Amazon Music error message

Different from Amazon Music download error, Amazon Music playback error is about Amazon Music not playing songs or Amazon Music keeps stopping but with an error message. It's frustrating that this error will cause a hours-long hiccup. It is even more frustrating that it persists on whatever mode - online streaming or offline listening, well, until it is fixed.

There are 3 causes for Amazon Music playback failed, check for exact identifications and then move to the solution Part 3.

1.1 Temporary Glitch

For starters, a temporary glitch can be the most possible cause of all kinds of Amazon Music errors, including Amazon Music playback error. The glitch within the Amazon Music app is interfering with its operations, like streaming music, thus resulting in the issue at hand.

1.2 Amazon Music App Old Version

Sometimes Amazon Music playback failed because the Amazon Music under use is an old version. In this situation, the playback error Amazon Music would keep coming up with an error message until there's a latest update. Soon users would find more problems with Amazon Music and an immediate update can get things back on the track.

1.3 Unstable Internet Connection

To stream music from the Amazon Music, a working internet connection of Wi-Fi or a mobile network must be connected. If the internet connection is too slow to stream music, like HD Music, Amazon Music will have a hiccup and sort all these kinds of Amazon Music errors into a not specific Amazon Music playback error and send an error message.

Amazon Music HD Music

1.4 Corrupt Amazon Music Cache

Amazon Music Cache, a set of files and data about the Amazon Music app, can also be corrupt. Amazon Music can't stream fine without space to stream music.

Part 2. How to Fix Amazon Music Playback Error

Reading on to learn how to fix amazon music playback error with the 4 solutions.

1.1 Reconnect the Internet Connection

If the Amazon Music playback error indicates there is some issue with internet connection, first to check whether the song is in HD or Ultra. On Amazon Music app and open the 'Now Playing' page. If it is in HD or Ultra, switch to other audio quality and stream the song again.

If the issue persists, reconnect the internet connection of Wi-Fi or mobile network. If the internet connection is still in question, check its speed with a simple test from a network-testing app.

1.2 Restart Amazon Music App

Sometimes a simple restart of Amazon Music app can help, but make sure to full close Amazon Music app with a force stop first.

On most mobile devices a swipe up from the Home Screen can force stop the Amazon Music app. Now restart Amazon Music app or first to restart the mobile device. On Amazon Music, the Amazon Music playback error message should have disappeared.

1.3 Update Amazon Music App

As stated there can be fixes included in the latest version of Amazon Music app. First is to confirm whether Amazon Music app is updated to the latest version.

Amazon Music update

On mobile device, go to the app store you used to install Amazon Music app. If an update is available, there is an Update option on the app's detail page. Or on computer device, click Help and select 'About Amazon Music' to confirm the app is updated to the latest version.

Note: If an update is not available, more helps are needed from Amazon Customer Service Center or Amazon Music Forum. If the playback error Amazon Music comes up after a recent update, it is a bad update and needs fixes from Amazon.

1.4 Clear Amazon Music Cache

To clear cache on Amazon Music will set more space free and let music stream fine in Amazon Music.

Using the fixes above, you should be able to stream Amazon Music again without a hiccup. If Amazon Music playback failed after then, what you need is the professional help from ViWizard Amazon Music Converter. It is the best way to play Amazon Music free of error.

Part 3. Best Way to Play Amazon Music Free of Error

In this part, we will introduce the best way to play Amazon Music free of error - using ViWizard Amazon Music Converter.

ViWizard Amazon Music Converter lets Amazon Music users download music tracks from Amazon and stream it offline free of the most frustrating Amazon Music playback error. More than just downloading, it also lets users set the output parameters, including channel, sample rate and bit rate of music tracks to improve the overall listening experience or let Amazon Music tracks sound the same with parameters settings. Also output formats like MP3, M4A, M4B, AAC, WAV and FLAC format can be converted into.

amazon music converter

Key Features of ViWizard Amazon Music Converter

  • Download songs from Amazon Music Prime, Unlimited, and HD Music
  • Convert Amazon Music songs to MP3, AAC, M4A, M4B, FLAC, and WAV
  • Retain the original ID3 tags and lossless audio quality of Amazon Music
  • Support customizing the output audio parameters for Amazon Music
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Step 1Launch ViWizard Amazon Music Converter

add amazon music songs

Select a version of ViWizard Amazon Music Converter for the computer device. Please make sure the Amazon Music desktop app is installed and the account with subscription is logged in. Launch ViWizard and it will launch or relaunch Amazon Music desktop app. With the access to music from Amazon, feel free to select and add music tracks to ViWizard by a simple drag-and-drop.

Step 2Improve Listening Experience

select the output format

To improve the overall listening experience, all the output parameters should be done in ViWizard. Click the menu icon and select 'Preferences' to open a new window and check all the output parameters settings. For streaming music fine, the universal MP3 is recommended. Noted the most important bit rate here. Your listening experience with the music tracks can set as Amazon Music's standard 256kbps or HD Music's 356kbps. Don't forget to click 'OK' button to save the settings here.

Step 3Download and Convert Amazon Music

convert amazon music

Now click the 'Covert' button, all the added Amazon Music tracks are downloaded in ViWizard Amazon Music Converter with new settings. At a 5x speed, the conversion will finish within a few moments. Later a click on the file icon at the bottom can open the output folder where the downloaded files are. You'll be surprised to find the listening experience has been improved and there's no Amazon Music playback error.


Now you've learnt how to fix amazon music playback error. Hope the fixes we collected can help and the playback error Amazon Music won't come up to interrupt the music streaming. Remember that ViWizard Amazon Music Converter offers continuous help with all kinds of Amazon Music errors. Try it and you'll find out.

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is an experienced writer of ViWizard who is obsessed about tech, movie and software.

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