Amazon Music is doing a good job for making Amazon Music mobile app better. At this moment, once the Amazon Music is streaming via the mobile app, the Amazon Music widget is on the lock screen. The default Amazon Music on lock screen continues to stream music when the screen is off, but to stop it, skip forward and back the phone should be turned on with several clicks on the Amazon Music widget, which is a short process.
With the added music control for lock screen to Amazon Music mobile app, streaming Amazon music songs on mobile devices is much more convenient than ever. However, even the best streaming music services have issues on multiple devices. Amazon Music app lock screen music control just disappears so streaming music on mobile devices can be inconvenient.
Don't despair. There are various methods to resume it, including several devices settings to keep Amazon Music on lock screen active or useful troubleshooting steps to fix Amazon Music not showing on lock screen. Check this out to have the Amazon Music app lock screen feature back to the mobile device.
Part 1. Device Settings to Keep Amazon Music on Lock Screen Active
For starters the notification settings on the devices should make senses to keep the Amazon music app lock screen feature active. In other words, if several settings are disabled, there won't be the Amazon Music on lock screen or the music control will disappear.
Following are the 3 devices settings related to the Amazon Music app lock screen feature. Check each setting to show Amazon Music on lock screen.
1. Enable the Lock Screen Feature
Android: In order to show Amazon Music on lock screen or resume Amazon Music app lock screen feature, the option such as "Lock screen" on Android must be turned on. From the Home screen, click on the "Lock" icon to find the similar option. Once the feature is turned on, the lock screen should be filled with Amazon Music widget again.
iOS: Similar to Android users, Apple users need to set the lock screen feature to allow Amazon Music to display. Navigate to Settings on your iPhone device. Scroll down to find Face ID & Passcode if your iPhone with Face ID, or Touch ID & Passcode if your iPhone with a Home button. Then you can turn on the options below Allow Access When Locked.
2. Turn on the Notification Setting
Besides the Amazon Music app lock screen feature, the app permission for "Notifications" should be enabled or the related notification setting should be confirmed.
Android:
Go to "Settings" and select "Notifications".
Under the "Notifications", allow the Amazon Music app for "Notification".
More options such as "Show on lock screen" should turned on.
Toggle on the Always on Display option to keep the Notification working on lock screen.
iOS:
Go to Settings on your iPhone to find and locate the Notifications option.
Click Show Previews and choose Always.
Select Amazon Music to display on your lock screen.
Then you can continue to play Amazon Music even if your screen is blocked.
Turn off Amazon Music notification accessibility, which also removes the Amazon Music player from the lock screen if you want to. For better assurance, you can go to Settings on your device, choose Sound & Vibration, go to Media to disable Pin Media player. And then you can turn off Show Media on Lock Screen option.
3. Adjust Battery Saving Setting
There's a more possible settings that disable Amazon Music app lock screen feature - Battery saving setting, which prevent Amazon Music in the background from consuming too many resources.
Android:
Go to "Settings" on your device.
Find "Battery & performance", "Battery Optimization" or "Battery" section.
Choose options seem to relate to the Amazon Music app lock screen feature.
Turn off options like "High background power consumption" on Android or "Low Power Mode" on iOS devices.
Now steam a song from Amazon and check whether there is an improvement.
iOS:
Go to Settings on your iPhone.
Choose the Battery option.
Click Power mode to enter the detailed setting page.
Turn off Low Power Mode to allow Amazon Music to work in the background.
Want to display Amazon Music now playing with a full-size screen instead of a tinny banner? Very easy, you can click the thumbnail on the mini player in your lock screen. Then it will go to the full-size. Also, you can tap the cover art to go back to the mini player. This action also works for Apple Music and YouTube Music.
Part 2. Troubleshooting Steps to Fix Amazon Music Not Showing on Lock Screen
Since the Amazon Music not showing on lock issue is whether Amazon Music app or the mobile device's fault, several useful troubleshooting steps can resume the Amazon Music on lock screen.
1. Create Amazon Music Widget
If you encounter Amazon Music doesn't stay on the lock screen and keeps skipping songs, you can consider creating a music playing widget for Amazon Music and enable it on your lock screen.
Learn how to add and use Amazon Music Widget on Android & iPhone easily. Control playback, skip songs, and enjoy faster access to Amazon Music.
After create a Widget for Amazon Music, you can follow the steps below to enable widgets to your lock screen.
Android:
Long-press the empty area on your lock screen.
Click the Add Widget icon on the lock screen.
Choose one category to view the pre-installed widgets.
Choose the Amazon Music widget from the list.
Tap on Done icon to finish adding.
iOS:
Long-press and hold your screen until Customize button appears.
Tap on Customize to choose Add Widgets.
You can drag or tap Amazon Music widget you want to add to the lock screen.
Tap on the Close button and click Done to finish adding.
2. Clan Amazon Music Cache
Amazon Music is not showing on your lock screen may be related to the App's running error. Fortunately, it can be fixed after you clear Amazon Music's heavy cache. Remember to regularly clean up the cache that is accumulated on your phone, as it will improve the user experience of Amazon Music and the condition of your phone.
How to clear Amazon Music Cache? What troubles will I have after clearing Amazon Music cache? All your questions will be answered in this article.
3. Restart the Device
For staters the device should be restarted to fix most problems at hand. To restart the device, press and hold on the side button until the power-off slider appears on the screen. Swipe the power-off slider to the right to power off the device.
Wait a few seconds for the screen black out and hold on the side button again to restart the device. Now reopen the Amazon Music app and lock the screen, and then the control should resume.
4. Force Stop Amazon Music App
Most issues surrounding Amazon Music app can be fixed with a simple force stop, which will make the mobile device perform better. If the Amazon Music app hasn't been forced stop, it can continue to run in the background and won't solve the issues like Amazon Music not showing on lock screen.
For mobile devices like Android, users can force stop Amazon Music app via the device "Settings" - "Apps & Notifications" - "All apps" - "Amazon Music" - "Force stop". Force stopping the Amazon Music app is simpler for iOS users, from the Home screen a swipe-up the Amazon Music app's preview can force stop the app.
Now all processes related to Amazon Music on the device, including the Amazon Music app lock screen control, are ended. Reopen the Amazon Music app to see if the experience has been improved.
5. Update Amazon Music App
Also remember to check whether the latest version of Amazon Music app is available because the fixes to Amazon Music not showing on lock screen can be included.
On the device, go to the app store or where the Amazon Music app has been downloaded from. If there is an Update icon, tap it to update the Amazon Music app to the latest version. Once the update completes, go back to Amazon Music app to check whether the Amazon Music app lock screen feature works again.
6. Uninstall Amazon Music App
If all the methods above fail, it's time to clear all the cache and data about Amazon Music app. On the device's Home screen, find the Amazon Music icon and tap on it until the "Uninstall" option comes up. Click on it and then confirm to uninstall the Amazon Music app. Wait for a few seconds, the Amazon Music app should be uninstalled from the mobile device.
Now go to where the Amazon Music app has been downloaded from and reinstall it to the device. Open it and stream a music, the music control will show by default.
We're confident that at least one method can show Amazon Music on lock screen once again. If of no help, we'd like to introduce how to get Amazon Music on lock screen without limits.
Part 3. How to Get Amazon Music on Lock Screen without Limits
With all these complicate steps to go through with device settings and Amazon Music mobile app to fix Amazon Music not showing on lock screen, here we recommend ViWizard Amazon Music Converter to save more efforts.
If you are interested in getting rid of the music platform and have your favorite music songs on the phone's built-in music player, you can't miss ViWizard Amazon Music Converter.
ViWizard Amazon Music Converter can download all the accessible songs from Amazon. Besides, the music tracks can be converted into audio formats that compatible with the phone's built-in music player, including MP3, M4A, M4B, AIFF, WAV and FLAC. What's more, the listening experience is the same and even can be improved with some simple output settings.
Key Features of ViWizard Amazon Music Converter
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- Download on-demand Amazon Music locally for playing anywhere and anytime
- Convert Amazon Music Prime, Unlimited, and Free titles into MP3 efficiently
- Maintain 100% lossless audio quality and ID3 tags for proper organization
- Handle conversions in batches at up to 15× faster speed for immediate results
Step 1Add Amazon Music Songs to ViWizard Program
Open ViWizard Amazon Music Converter and wait until it launches or relaunches Amazon Music desktop app to build a connection. On Amazon Music, the account with subscriptions must be signed in to and now a drag-and-drop can add all accessible music songs from Amazon to ViWizard's main interface.
Step 2Set the Output Parameters
Click the menu icon to select 'Preferences' from the top. The Preferences window will pop up and the parameters like output format, channel, sample rate and bit rate can be adjusted here. For output format, MP3 and FLAC are both recommended. For bit rate, either set it as the standard 256kbps or Amazon Music HD Music's 320kbps. Don't forget to click the 'OK' button to save the settings.
Step 3Download Amazon Music Songs
Click the 'Convert' button at the bottom to start the conversion. At a 15x speed, a few moments later the conversion will be finished. In the pop-up output folder, all the downloaded music files are transferrable with a USB stick connected to the mobile device.
Conclusion
Later the Amazon music songs downloaded with ViWizard Amazon Music Converter are streamed fine on the phone and the music control will show on the lock screen. Even without the fixes from Amazon, music control still operates without issues.
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Adam Gorden, the digital media specialist at ViWizard, is dedicated to providing the best solutions for digital media management, including audio and video conversion, file optimization, and media workflow enhancements.
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