Amazon Music has a vast range of music library. It has broad style genres, like Country song, pop song, rock song, classical song, Jazz, and so on. You can locate and listen to the new release tracks or albums quickly with the Amazon Music search function.
Yes, Amazon Music search is a powerful function to benefit our user experience. However, do you encounter the same issue as I? You don't get the desired result from the page that the Amazon Music search displays for you. And sometimes, the Amazon Music search button suddenly stops working, which is really annoying me.
So, in this post, we will share the tips to make the Amazon Music search capture the result more accurately. Also, some simple methods to fix the Amazon Music search that stops working. Let's dive in!
Part 1. How to Master Amazon Music Search
How to find Amazon Music search icon
On Mobile: look at the bottom icons, a magnifying glass icon next to the Home icon.
On PC: Look at the top of the Amazon Music window; there is a search bar that lies in here.
After locating the Amazon Music Search bar, let's scroll down to learn how to use it.
Basic Search
If you know the name of a song, playlist, album, or artist you are searching for, you can directly paste the name. However, Amazon Music search may not be as accurate and intelligent as you thought, especially when you search for artists or songs that are not famous.
Also, if you type the name of an artist, album, or playlist with a wrong letter, the Amazon Music algorithm can't switch the wrong text to the right one, and it will display the content related to the text you input. So, you can't get the desired song, album, or artist from the search result page.
Advanced Search
Obviously, Amazon Music basic search sometimes shows the dissatisfied content. How to make the Amazon Music search result more accurate? Despite avoiding the spelling mistake, you can use the Amazon Music advanced search to quickly locate.
Amazon Music has a huge catalog; normally, some albums, playlists, or songs have the same or similar names, which disturbs Amazon Music's search content to satisfy you. So, you can add some modifiers to perfect the Amazon Music search result. Try the following word collection when you want to search for a specific artist, album, or playlist.
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1. Playlist/Album/Song + Artist's name
If you are looking for the track/album/playlist created by your favorite artist, you can add the name of the artist to get it from the Amazon Music result page.
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2. Name + Playlist/ Album/ Track/ Artist/Podcast
When you paste the name of tracks to the Amazon Music search bar, but there are playlists, podcasts, or albums that have the same name listed on the Amazon Music Top Result. To avoid this, you can add the kinds of content you want to get. And there will show the responding content in the Top Result.
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3. Playlist/ Album/ Track/ + Release Time
We know that some artists or bands may re-record the albums that were released before. Although it's still the same song, people always have a preference for different versions. So, you can add the release time to obtain the desired version.
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4. Playlist/ Album/ Song/ Artist + Music Genre
Sometimes, we may feel bored with our unchanged music library and want to explore more songs we have not listened to before. Try to explore similar style songs or albums on Amazon Music search. This collection can help you quickly locate albums or stations according to your needs.
Also, you can find the tracks, albums, or playlists you may like in more ways. In the Amazon Music search interface, you will find that there are many sections under the search bar. Amazon Music Genre, listen way, Mood & Activities, and Podcasts by Category. You can also quickly find the new content through the advanced option.
⭐Note: If you have no idea about finding the new content on Amazon Music, the All-Access playlist is a good way to quickly get songs suited to your taste.
3. Alexa Search
Amazon Music has built-in Alexa to let you search with voice commands. Plus, this function is only available on mobile and Echo devices. You can say, "Alexa, play [Artist name] music[name].", "Alexa, play the 90s music."
Try to use more accurate voice commands so that Alexa will search and play the content accurately. Using the keyword collection can also get the satisfied content.
Part 2. How to Fix Amazon Music Search Not Working
We've encountered numerous unexpected issues with playing Amazon Music on Xbox, and here are some ways to resolve them.
Check Network
Streaming Amazon Music needs a stable WiFi connection or cellular. Sync to another app to see whether your WiFi is shuffling. After ensuring, reboot your router or switch to use data instead. If you install and activate a VPN, proxy app, or Ad-Locker on your device, you need to turn it off and continue to use the Amazon Music search.
Check Alexa Settings
If you find there is no response after asking your Echo to play Amazon Music songs, it may be related to the Alexa default music settings.
- Go to the Alexa app on your screen.
- Scroll down to Alexa Preferences section.
- Find and click Music & Podcast option.
- Set Amazon Music as the default music service both in Family and Dorisabigail.
- Say, "Alexa, search and play Lover of Taylor Swift." And Alexa will search on Amazon Music immediately.
Clean Amazon Music Cache
Too much cache accumulated will cause the Amazon Music search function to run with bugs. Regularly cleaning the Amazon Music cache is an efficient way to keep Amazon Music working without glitches.
📍 Steps on Android
- Go to Amazon Music Settings by clicking the Gear icon at the top right corner.
- Scroll down to the end of the screen, and find the Clean Cache option.
- Tap on it and you have cleaned up the cache for Amazon Music.
📍 Steps on iOS
iOS users have no built-in Clean Cache option on Amazon Music app. Follow the steps:
- Go to Settings on your phone.
- Tap on General option to find iPhone Storage.
- Click Amazon Music icon to enter the detailed page.
- Choose Offload App to clean Amazon Music cache.
Restart Amazon Music and the Device
If the reason cause Amazon Music search not working is that the temporary conflicts of Amazon Music and your device. You can force stop and restart Amazon Music from your device, you'd better reboot your device too.
Force Stop OS: Long-press the powerful button to restart your mobile device. For PC, click the Start icon and choose restart option.
Force Stop Amazon Music: Glide your screen from bottom to up to locate the switcher box. Find Amazon Music and close it. For PC, click your profile to go to the settings, choose reload library option.
Uninstall and Install Amazon Music Latest Version
The outdated version of Amazon Music is also the reason caused Amazon Music search not working. Go to Amazon Music settings to check the version of the APP, the most recent Amazon Music app version is 25.19.6, released on September 24, 2025.
You can delete the old version Amazon Music app on your screen, and go to Google Play or App Store to install the latest version of Amazon Music.
Feedback to Amazon Help Center
Amazon Music search still does not work after trying these ways. Contact the Amazon Music staffs and provide feedback on the issue for them. Unworking Amazon Music search function may relate to the error of the Amazon Music service. In 2020, many users had problems with Amazon Music searching, and Amazon Music technicians confirmed the issue and fixed it.
Tap on the gear icon on Amazon Music, and choose Help & Feedback > Troubleshooting to hand on the issue. PC users can click your profile to find the Online Help and Contact Us options.
Part 3. Best Way to Download Tracks from Amazon Music Search Page
Amazon Music always updates and removes some songs or albums from its library, so you may encounter there is grayed out song in Amazon Music search result. Even you download the tracks for Amazon Music offline listening, the grayed-out song is still unlistenable and disappears in your search result. To avoid this, you need a powerful Amazon Music Converter to help you solve it.
ViWizard Amazon Music Converter is a professional and safety tool to remove Amazon Music DRM. You can search for specific song or artist on ViWizard's built-in Amazon Music web player and download them in as the same high audio quality as Amazon Music (Up to 44.8kHz and 256 kbps). ViWzard provides multiple audio formats to suit different streamer: MP3, MP4, AIFF, FLAC, WAV and so on.
Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.
Step 1 Search Your Desired Tracks on ViWizard's Amazon Music Web Player
Open ViWizard on your computer, log in with your Amazon Music account. You will enter the Web Player smoothly. Tap on the search bar to find the song, album, playlist that you want to keep into your local forever. After searching, click the Add to List icon to add to the conversion list.
Step 2 Set the Downloads Quality
Click the three horizonal lines, choose Preferences option. Enter conversion section, you can set the audio format, bit rate, sample rate, lyrics, and files path according to your needs. We recommend MP3 format to get a quick downloading speed (15x). If you have decided, click OK button to save the settings.
Step 3 Start to Download Song from Amazon Music Search
Head back to the conversion page, you can check the download list again. You can still remove or add more tracks through Amazon Music search. ViWizard will keeps the original ID3 tags to help you quickly locate the target song on your computer. Click convert icon, and ViWizard will automatically download the tracks to your designated folders. Or you can check the downloads on History window.
Conclusion
Amazon Music search function sometime is so bad, we hope the tips we mentioned in this post can help you to better master Amazon Music search. You will be the greatest captain on getting the desired content from Amazon Music library! And don't forget to download the song with ViWizard to ensure it always listenable.
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Matt Smith, a digital entertainment industry enthusiast at ViWizard, is dedicated to providing insightful commentary and solutions for music and media-related topics, including industry trends, analysis, and recommendations.
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