Apple Music Stops at 15 Seconds? Fixed!

Part 1. Why Does Apple Music Stop at 15 Seconds?

• 

  Weak or Unstable Internet Connection:

  Songs may stop after about 15 seconds if your internet connection is weak or unstable. Many users notice that tracks start normally but cut off when Wi-Fi or mobile data changes. Switching networks or turning Airplane Mode on and off can often show if the connection is the cause.

• 

  Apple Music Subscription Not Verified or Expired:

  If your Apple Music subscription is expired or not verified, songs may stop playing early. Even when a track starts, playback can stop if the app cannot confirm that your subscription is active.

• 

  DRM or Authorization Problems with Songs:

  Sometimes downloaded songs stop because of DRM or authorization issues. Users have reported that tracks appear downloaded but play only a few seconds because the app cannot fully verify the file.

• 

  Outdated Apple Music App or Device Software:

  Using an old version of Apple Music or device software can cause songs to stop. Updating the app and system software usually fixes the problem.

• 

  Syncing Errors Between Devices or Accounts:

  If you use Apple Music on multiple devices, syncing problems can cause songs to stop. Tracks may play fine on one device but cut off on another if the libraries or account data are not fully synced.

• 

  Corrupted Cache, Downloads, or Music Library:

  Songs may also stop because of corrupted cache files or incomplete downloads. Even downloaded tracks can fail if there are errors in the app cache or music library. Clearing the cache or reinstalling the app often solves this issue.

Part 2. How to Fix Apple Music Stops at 15 Seconds

Step 1. Check and Reset Your Internet Connection

Apple Music needs a stable connection to stream or verify downloaded songs. If songs stop after 15 seconds:

1. Switch between Wi-Fi and mobile data.
2. Toggle Airplane Mode on and off to refresh the connection.
3. If using Wi-Fi, try restarting your router.

Step 2. Restart Apple Music and Your Device

Restarting the app and your phone often fixes temporary glitches.

• iPhone X and Later:

  1. Press and hold the Side button and either Volume button until the power-off slider appears.
  2. Slide to power off and wait about 30 seconds.
  3. Press and hold the Side button until the Apple logo appears.
  4. Open Apple Music and check if the songs play fully.

• iPhone 8 and Earlier:

  1. Press and hold the Top (or Side) button until the power-off slider appears.
  2. Slide to power off, wait a few seconds, then press and hold the Top (or Side) button to turn it back on.
  3. Open Apple Music and check playback.

• Android:

  1. Go to Settings > Apps > Apple Music > Force Stop.
  2. Reopen the app and test playback.

Step 3. Update Apple Music App and Device Software

Outdated apps or system software can cause playback issues.

1. Open the App Store (iOS) or Google Play (Android) and check for Apple Music updates.
2. Go to Settings > General > Software Update to ensure your device is running the latest OS.
3. After updating, try playing a song again.

Step 4. Turn Off Lossless or Hi-Res Audio

High-quality audio settings can sometimes stop playback.

1. Go to Settings > Music > Audio Quality.
2. Toggle Lossless Audio off.
3. Play a song to see if it works.

Step 5. Disable Dolby Atmos

Dolby Atmos can also cause playback issues on some devices.

1. Go to Settings > Music > Audio Quality.
2. Set Dolby Atmos to Off.
3. Test a song to check if it plays normally.

Step 6. Sign Out of Apple ID and Sign Back In

Refreshing your account connection can fix playback problems.

1. Open Settings > [Your Name] > Media & Purchases > Sign Out. Enter your Apple ID password if prompted.
2. Sign back in at the top of the Settings app.
3. Open Apple Music and check if your library loads and songs play.

Step 7. Turn Off Sync Library and Turn It Back On

Refreshing the sync can fix interrupted tracks.

1. Go to Settings > Music > Sync Library and toggle it off.
2. Wait a few seconds, then toggle it back on.
3. Try playing songs again.

Step 8. Clear Cache or Reinstall Apple Music App

Cached data or a broken app installation can halt playback.

• iPhone:

  1. Uninstall Apple Music from your device.
  2. Reinstall it from the App Store.
  3. Note: Deleting the app removes downloaded songs, so make sure your library is synced first.

• Android:

  1. Go to Settings > Apps > Apple Music > Storage > Clear Cache.
  2. Reopen the app and test playback.

Step 9. Enable and Disable Airplane Mode to Refresh Connection

Refreshing your network connection can help Apple Music reconnect properly.

1. Swipe down from the top-right (or up from the bottom on older iPhones) to open Control Center.
2. Tap the Airplane Mode icon to enable it.
3. Wait 5–10 seconds, then disable it.
4. Open Apple Music and try playing a song.

Step 10. Re-Download Songs That Stop at 15 Seconds

Sometimes the downloaded file is corrupted.

1. Open Apple Music > Library > Downloaded.
2. Find the song that stops and tap the More button (three dots) or swipe left.
3. Select Remove Download.
4. Tap the cloud icon to redownload the song.
5. Play the song to check if it completes normally.

We're confident that when the steps above have been tried on the devices, the Apple Music stopping at 15 seconds issue won't persist. Or if the methods have been tried with no success, we'd like to introduce the best fix to this kind of Apple Music issues - make Apple Music offline.

ViWizard Apple Music Converter is the second stop for Apple Music users to make full control of their favorite music songs from Apple Music catalog. With this ViWizard software, it's simple to make Apple Music offline with a few preferences settings on the output format, codec, channel, sample rat and bit rate.

Key Features of ViWizard Apple Music Converter

Free Trial Free Trial

* Security verified. 5, 481,347 people have downloaded it.

• Convert Apple Music songs, albums, playlists, and artists into MP3 for easy access
• Preserve lossless audio, high-resolution lossless, and Dolby Atmos quality
• Strip DRM from Apple Music for unrestricted offline listening
• Save converted audio files while retaining full ID3 tag details