Apple Music Stops At 15 Seconds? Fixed!

II have Apple Music and I am facing a problem for over a week sometimes when I open the app and select to hear my downloaded song they start playing and every single time they stop at the first 00:15 seconds and I have to turn off the app each time if that doesn’t change anything I have to turn off my phone what can I do plz contact with me."

While this issue is reported from multiple platforms, including Apple Music app and iTunes, we'd like to offer some separate steps to fix this Apple Music stopping at 15 seconds using devices settings and some common steps.

Part 1. Devices Settings to Fix Apple Music Stops at 15 Seconds

Apple Music stops at 15 seconds when users tried to stream a song online or offline. This happens no matter what, but some settings on the devices can fix this. Make sure these settings have been checked.

1. Sign Out and Sign Back into Settings

You should also have tried sign out and sign back into Settings > Apple ID > Media & Purchases, which is a short progress to fix most issues with the Apple Music service, including Apple Music stopping at 15 seconds.

2. Turn Off Sync Library

Added as an option for Apple Music subscribers to access their downloaded songs from Apple Music on all devices, this Sync Library sometimes can cause issue on the downloaded items. When Apple Music songs stop at 15 seconds, please also check if the enabled Sync Library option to blame.

Tips: If the Apple Music subscription has been canceled or expired, this won't be a possible cause to the Apple Music stopping at 15 seconds issue because this is one feature for the existing subscription in the App Store and iTunes.

For iOS devices, please go to Settings > Music > LIBRARY > Sync Library to switch off. Or for computer devices like Mac and Windows, please open the iTunes app > Music > Preferences > General > Sync Library (for Mac) or iCloud Music Library (for Windows) to uncheck.

3. Disable Audio Quality Settings

For iOS devices, please disable Audio Quality settings from the Home screen to Settings > Music > AUDIO > Audio Quality > Lossless Audio to switch off. On Mac, please open the Apple Music app to go to Playback > Audio Quality > Lossless audio to uncheck.

4. Disable Dolby Atmos Settings

For iOS devices, please disable the Dolby Atmos settings from the Home screen to Settings > Music > AUDIO > Dolby Atmos > Automatic > Always Off. For Android to disable this settings, please open the Apple Music app to tap the More button to turn off the Dolby Atmos option.

Part 2. Common Steps to Fix Apple Music Stops at 15 Seconds

In addition to some settings, there're 2 common steps that prove to be possible to fix this Apple Music stopping at 15 seconds issue.

1. Restart the Device

For starters, we'd recommend to start the device to see whether a simple reboot can make the apps on device (for example: the Music app) to work fine to fix Apple Music stops at 15 seconds.

From here the steps to use the buttons to restart the device can be varied on the device models.

1. To see the power-off slider on iPhone models, press and hold either volume button and the side button (for iPhone X, 11, 12 or 13 ), or press and hold the side button (for iPhone SE, 8, 7, or 6), or press and hold the top button (for iPhone 5 or earlier) until it appears.

2. Drag the slider, then wait 30 seconds for the device to turn off.

3. To start the device, repeat the steps with the buttons to see the Apple logo.

2. Remove Downloaded Apple Music

If Apple Music not downloading before or the download is not finished, it's proved to be common when the downloaded Apple Music songs stop at 15 seconds. For starters we should remove all these problematic Apple Music downloads in the Apple Music app for Android and iOS devices:

1. In the Apple Music app, go to Library.

2. Tap Downloaded to see all the Apple Music downloads. Or if on iPad, tap Downloaded in the sidebar.

3. Find the problematic downloads, then tap and hold these items to Remove.

4. To remove the items from this device, choose Remove Download. Or to remove the items across all devices, choose Delete from Library.

Or if to delete these items in the Settings app is to prefer on iOS devices:

5. From the Home screen, go to Settings > General > iPhone Storage or iPad Storage.

6. Scroll down to Music.

7. Swipe left on All songs to see the problematic songs to delete, then tap Delete.

Part 3. How to Make Apple Music Offline Free of Errors

We're confident that when the steps above have been tried on the devices, the Apple Music stopping at 15 seconds issue won't persist. Or if the methods have been tried with no success, we’d like to introduce the best fix to this kind of Apple Music issues - make Apple Music offline.

ViWizard Audio Converter is the second stop for Apple Music users to make full control of their favorite music songs from Apple Music catalog. With this ViWizard software, it's simple to make Apple Music offline with a few preferences settings on the output format, codec, channel, sample rat and bit rate.

Key Features of ViWizard Apple Music Converter

• Support to download and convert Apple Music with lossless quality
• Convert Apple Music to MP3, FLAC, M4A, M4B, WAV, AAC losslessly
• Remove the built-in protection from Apple Music, iTunes, and Audible
• Handle the conversion of audios in batch at the faster speed of 30×

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11. Import Apple Music to ViWizard

Open ViWizard, wait until the iTunes app pop up to add music from. In ViWizard, click the Add Files icon at the top menu to load the whole iTunes Library. Select some Apple Music songs to import to ViWizard.

22. Make Apple Music as MP3s

Once songs from iTunes have been imported to ViWizard for download, click the Format tab at the bottom. In the pop-up, choose the output format for the added songs - like MP3. You can also set the codec, channel, sample rate and bit rate here. Don't forget to click OK to save these settings.

3Convert Apple Music into MP3s

Once the settings have been saved with the OK button, click the Convert button to start the conversion. Once the conversion is completed with success, click the Converted menu at the top to access to the MP3s.

Adam Gorden is an experienced writer of ViWizard who is obsessed about tech, movie and software.