How to Fix Spotify Stops After 10 Seconds

Solution 1: Close and Reopen App

• For Windows:

  1. Right-click on the Spotify icon in the system tray (bottom-right corner).
  2. If "Close window" is enabled (the "Close button should minimize the Spotify window" option is disabled), select "Close window" to shut down the Spotify application.
  3. If "Close window" is disabled, press "Ctrl + Shift + Esc" to open Task Manager.
  4. In the Task Manager window, find "Spotify" under the "Apps" section.
  5. Select "Spotify" and click on "End Task" to force stop the app.
  6. Click on the Start menu or press the Windows key.
  7. Search for "Spotify" and click on the app to reopen it.

• For Mac:

  1. Click on the Spotify icon in the menu bar at the top of the screen.
  2. Select "Quit Spotify" from the dropdown menu.
  3. If Spotify does not quit, press "Option + Command + Esc" to open the "Force Quit Applications" window.
  4. In the window, select "Spotify" and click "Force Quit."
  5. Open the Applications folder.
  6. Double-click on the Spotify app icon to relaunch it.

• For Web Player:

  1. If you're using a web browser, such as Chrome or Safari, navigate to the Spotify Web Player tab.
  2. Click on the refresh icon in your browser or press "Ctrl + R" (Windows) or "Cmd + R" (Mac) to reload the page.

• For Android:

  1. Go to Settings on your Android device.
  2. Select "Apps" or "Apps & Notifications," then tap on "App info."
  3. Find and tap on "Spotify" from the list of installed apps.
  4. Tap "Force Stop" to close the Spotify app forcibly.
  5. Go back to your home screen or app drawer.
  6. Tap on the Spotify icon to reopen the app.

• For iOS:

  1. On iPhone X or later, swipe up from the bottom of the screen and pause in the middle to reveal the app switcher.
  2. On iPhone 8 or earlier, double-click the home button to bring up the app switcher.
  3. Swipe left or right to find the Spotify app.
  4. Swipe up on the Spotify app preview to force close it.
  5. Return to your home screen by pressing the home button (iPhone 8 or earlier) or swiping up from the bottom (iPhone X or later).
  6. Tap on the Spotify app icon to reopen it.

Solution 2: Log Out and Back In

• For Desktop (Windows, Mac, Web Player):

  

  1. Open the Spotify app on your computer or visit the Spotify Web Player in your browser.
  2. Look for your profile name or picture in the top-right corner.
  3. Click on it to reveal a dropdown menu.
  4. Select "Log Out" from the options.
  5. Confirm the action if prompted.
  6. After logging out, click on "Sign In" on the main screen.
  7. When prompted, enter your Spotify username and password.
  8. Click "Sign In" to access your account again.

• For Mobile (Android, iOS):

  

  1. Open the Spotify app on your mobile device.
  2. Tap on the "Home" icon to go to the main screen.
  3. Find the "Settings" option (usually represented by a gear icon) and tap on it.
  4. Scroll down and select "Log Out."
  5. After logging out, tap on "Log In" on the main screen.
  6. Enter your Spotify username and password.
  7. Tap "Log In" or "Sign In" to access your account again.

  Note: If you want to log out of all devices, including your current one, you can do so through your account settings online.

  1. Open the Spotify app and log in.
  2. Go to the "Account" section.
  3. Look for the option to "Sign Out Everywhere."
  4. Confirm the action, and you'll be logged out of all devices.

Solution 3: Clear Spotify App Cache

• For Desktop (Windows, Mac):

  

  1. Open the Spotify app on your computer.
  2. Click on the down arrow next to your profile name in the top-right corner.
  3. Select "Settings" from the dropdown menu.
  4. Scroll down to the "Storage" section.
  5. Click on "Clear Cache" to delete the temporary cache files.

• For Mobile (Android, iOS):

  

  1. Open the Spotify app on your iOS device.
  2. Tap on the "Home" tab at the bottom-left corner to go to the home screen.
  3. Tap on "Settings" (gear icon) in the top-right corner.
  4. Scroll down to find "Storage."
  5. Tap on "Clear cache" to clear the temporary cache files.

Solution 4: Restart Your Device

• For Windows:

  1. Click on the Start menu.
  2. Select the "Power" option.
  3. Click on "Restart" from the dropdown menu.
  4. Allow your computer to fully restart.

• For Mac:

  1. Click on the Apple logo in the top-left corner of the screen.
  2. Select "Restart" from the dropdown menu.
  3. Confirm the restart when prompted.

• For Android:

  1. Press and hold the power button on your Android device.
  2. Tap on "Restart" or "Reboot" from the options that appear.
  3. Wait for your device to power off and restart.

• For iOS:

  1. Press and hold the power button (or the side button for newer models) on your iPhone or iPad.
  2. Slide to power off when prompted.
  3. After the device has powered off completely, press and hold the power button again until the Apple logo appears.

Solution 5: Switch Spotify App Modes

• For Desktop (Windows, Mac):

  

  1. Open the Spotify app on your computer.
  2. Click on the "More" button (horizontal three dots icon) in the top-left corner of the screen.
  3. Select "File" from the dropdown menu.
  4. Choose "Offline Mode" from the options.

  

• For Mobile (Android, iOS):

  

  1. Ensure you have a Spotify Premium subscription to download songs.
  2. Navigate to the playlist or album containing the problematic song.
  3. Look for the "Download" button next to the song or playlist.
  4. Tap on "Download" to save the music offline.
  5. Go to "Your Library" by tapping on the library icon at the bottom of the screen.
  6. Tap on "Settings" (gear icon) in the top-right corner.
  7. Scroll down and select "Playback."
  8. Toggle on the "Offline" switch to enable offline mode.

  If the issue persists with downloaded music, try redownloading it:

  1. Go to the downloaded music section in the Spotify app.
  2. Tap on the "Downloaded" button to remove the downloads.
  3. Tap on it again to redownload the music.

Solution 6: Turn Off Crossfade

• For Desktop (Windows, Mac):

  1. Open the Spotify app on your computer.
  2. Click on the "Chevron down" icon (▼) next to your profile name in the top-right corner.
  3. Select "Settings" from the dropdown menu.
  4. In the Settings window, scroll down to find "Playback" in the left sidebar.
  5. Find the "Crossfade songs" option.
  6. Toggle the switch to turn off the Crossfade songs feature.

• For Mobile (Android, iOS):

  1. Open the Spotify app on your mobile device.
  2. Tap on the "Home" tab at the bottom-left corner to go to the home screen.
  3. Tap on "Settings" (gear icon) in the top-right corner.
  4. Scroll down and select "Playback."
  5. Find the "Crossfade" option.
  6. Toggle the switch to turn off the Gapless Playback option.

Solution 7: Update Spotify App and Your Device

• For Windows:

  1. Open the Spotify app on your Windows computer.
  2. Click on the "Chevron down" icon in the top-right corner.
  3. Select "Help" > "Check for Updates."
  4. Follow the on-screen instructions to download and install any available updates for Spotify.
  5. Press the Windows key on your keyboard.
  6. Type in "Check for updates" and press Enter.
  7. Click on "Check for updates" and install any available updates for Windows.

• For Mac:

  1. Open the Spotify app on your Mac.
  2. Click on "Spotify" in the top-left menu bar.
  3. Select "Check for Updates" from the dropdown menu.
  4. Follow the on-screen instructions to download and install any available updates for Spotify.
  5. Click on the Apple logo in the top-left corner of the screen.
  6. Select "System Preferences" > "Software Update."
  7. Install any available updates for macOS.

• For Android:

  1. Open the Google Play Store on your Android device.
  2. Tap on the three horizontal lines in the top-left corner to open the menu.
  3. Select "My apps & games."
  4. Find Spotify in the list of apps and tap "Update" if available.
  5. Open the Settings app on your Android device.
  6. Scroll down and select "System" > "Advanced" > "System update."
  7. Tap on "Check for update" and install any available updates for Android.

• For iOS:

  1. Open the App Store on your iOS device.
  2. Tap on your profile icon in the top-right corner.
  3. Scroll down to find Spotify in the list of apps.
  4. Tap "Update" next to Spotify if available.
  5. Open the Settings app on your iOS device.
  6. Tap on "General" > "Software Update."
  7. Tap on "Download and Install" if an update is available for iOS.

Solution 8: Clean Uninstall Spotify App

• For Windows:

  1. Go to "Settings" on your Windows computer.
  2. Select "Apps" or "Apps & Features" from the options.
  3. Find and select "Spotify" from the list of installed apps.
  4. Click on "Uninstall" and follow the on-screen instructions.
  5. Press "Win + R" to open the Run dialog box.
  6. Type in "%AppData%" and press Enter.
  7. In the folder that opens, find and delete the "Spotify" folder.
  8. Next, open the Run dialog box again and type in "%LocalAppData%".
  9. Find and delete the "Spotify" folder in this directory as well.
  10. Restart your computer to complete the process.

• For Mac:

  1. Open Finder and go to the "Applications" folder.
  2. Find "Spotify" in the list of applications and drag it to the Trash.
  3. Open Finder and click on "Go" in the top menu bar.
  4. Select "Go to Folder" and enter "~/Library/".
  5. Locate and delete the following folders:
     • Caches/com.spotify.client
     • Caches/com.spotify.client.helper
     • Application Support/Spotify
  6. Empty the Trash to remove all Spotify-related files.
  7. Restart your Mac to complete the process.

• For Android:

  1. Go to "Settings" on your Android device.
  2. Select "Apps" or "Apps & Notifications."
  3. Find and select "Spotify" from the list of installed apps.
  4. Tap on "Storage & cache."
  5. Tap on "Clear Data" to remove all app data.
  6. Next, go back to the "Apps" settings.
  7. Tap on "Storage" again and select "Clear Cache."
  8. Navigate to "Settings" > "Storage" > "Spotify."
  9. Tap on "Clear Data" to remove all data associated with Spotify.
  10. Go back to the home screen and navigate to "Settings" > "Storage" > "Android" > "Data" > "com.spotify.music."
  11. Delete this folder to remove any leftover data.
  12. Restart your Android device to complete the process.

• For iOS:

  1. Go to "Settings" on your iOS device.
  2. Tap on "General" > "iPhone Storage" (or "iPad Storage").
  3. Find and tap on "Spotify" from the list of apps.
  4. Tap on "Offload App" to remove the app but keep its documents and data.
  5. Go back to "Settings" > "General" > "iPhone Storage."
  6. Tap on "Spotify" and then tap "Delete App" to remove it completely.
  7. Restart your iOS device to complete the process.

Solution 9: Reinstall Spotify App from Web

To reinstall the app after a CLEAN uninstallation, we suggest using a browser to download Spotify for your device from the download page. On the device, log into the Spotify account again to access the same songs with the Spotify stopping at 10 seconds issue in Your Library.

• For Windows:

  https://www.spotify.com/us/download/windows/

• For Mac:

  https://www.spotify.com/us/download/mac/

• For Android:

  https://www.spotify.com/us/download/android/

• For iOS:

  https://www.spotify.com/us/download/ios/

Solution 10: Download Music from Spotify

The app with Spotify stopping after 10 seconds should have disappeared within one or several steps above. However, chances are that this issue is still existing or coming back with the app. Waiting for the Spotify Team to release a most recent version of the app to include possible fixes can work, but there's a perfect method to access the music songs from Your Library or Spotify music catalog - download music to listen offline.

Please don't get me wrong. I'm not suggesting repeating the steps to download music with a Premium subscription for offline listening. On Free or Premium, Spotify users can benefit from the exclusives here to download songs from Spotify without a subscription - ViWizard Spotify Music Converter.

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