Solved: How to Fix Spotify Stops After 10 Seconds

"Lately I have been having issues where many songs I play will start playing for 10 seconds (it literally always happens at the 10 sec. mark) and then just stop? This doesn’t happen to every song I listen to on my playlist but it does it for most. Anyone having this issue? Ive tried updating, deleting and redownloading the app.. nothing has worked."

While this issue is reported from multiple platforms, including Spotify app for desktop and mobile, we'd like to offer some separate steps to troubleshoot this Spotify stopping at 10 seconds issue. Pick up either computer devices (Windows & Mac) or mobile devices (Android & iOS) to try some troubleshooting steps here.

Troubleshooting Steps: Fix Spotify Stops After 10 Seconds

Solution 1: Close and Reopen App

Sometimes a force stop can help resolve glitches or conflicts that causes the stopping issue.

On Android, head to Settings > Apps/Apps & Notifications > App info > Spotify > Force Stop. On iPhone, swipe up from the bottom of the home screen for iPhone X and later or double-click the home button for iPhone SE, iPhone 8 and earlier, then swipe right or left the apps' preview and pause on the Spotify app, then swipe up on it to force stop. After, reopen the app from the home screen and head over to check if the issue has been resolved.

Solution 2: Log Out and Back In

Then, log out and back in the app. This can help refresh your Spotify session.

On mobile, please go to Your Library > Settings icon > LOG OUT. On desktop, there're two methods to log out Spotify app. From the More (horizontal 3 dots icon) > File > Log Out or from the Chevron down icon in [Your USERNAME] > Log out. Or if you have connected the account to more than one device, just click on the SIGN OUT EVERYWHERE in the Account Overview page!

Solution 3: Clear App Cache

On mobile or desktop, the Spotify app will need some data to operate as expected. However, if the app data is corrupted, it will cause issues in the app, including Spotify stopping at 10 seconds. If there's the clear data function on mobile device's Settings, make full use of it to clear the corrupted app data, including the cache and downloads in Spotify.

On Android, go to Settings > Apps/App & Notifications > App info > Spotify > Clear cache/data. On iPhone, go to Spotify > Settings > Storage > Clear cache. On desktop, go to Spotify > Settings > Storage > Clear cache.

Solution 4: Restart Devices

After clearing the app cache, reboot the device that runs the app.

On mobile, press and hold on the power button until the power-off slider appears on the screen, then swipe the slider to shut down the device. Once the screen blacks out, press and hold on the power button to reboot the device. On desktop, restart the device from the Start menu > Power button > Restart for Windows PC or from the Apple menu > Restart for Mac.

Solution 5: Switch App Music Modes

If the issue persists after an app update, please switch to another music mode - either online or offline to play the same music song that stops at 10 seconds.

From Online Mode to Offline Mode:

Some efforts are needed to download the problematic song for offline listening with an Download button exclusives to Premium. If you haven't downloaded the music, navigate to the playlist and tap on the Download button. If the issue is with the downloaded music, try redownloaded it. Head over to the downloaded music, and tap on the downloaded button to remove the downloads, and tap it again to redownload it.

After the songs have been downloaded, switch to the offline mode on the devices. On mobile, go to Your Library > Settings > Playback > Offline. On desktop, from the More button (horizontal 3 dots icon) > File > Offline Mode.

Now in the offline mode, try playing the downloaded music and see if the issue persists.

Solution 6: Turn Off Crossfade

Turning off the Crossfade feature may help to resolve issues where songs don't play properly or stop abruptly, such as Spotify stopping at 10 seconds.

On mobile, go to Spotify > Settings > Playback > Crossfade, then turn off the Gapless Playback option. On desktop, from the Chevron down icon > Settings > Playback > Crossfade songs, then turn off the Crossfade songs option.

Solution 7: Update App & Devices

Chances are that an available update can help to fix this issue with Spotify stops playing after 10 seconds, and an update won't make this worse because some fixes are included for better functionality, same for of the device OS.

On mobile, please go to the app store to check to see an available Update button. On desktop, if there's a latest version of the Spotify for desktop app, please click the Chevron down icon to see the Update Spotify now button. Or from the More (horizontal 3 dots icon) > Help > About Spotify for more information. After an app update, restart the app to check if the Spotify stopping at 10 seconds issue has been solved.

Solution 8: Clean Uninstall App

We understand when it comes to Spotify issues - like Spotify stopping at 15 seconds, the uninstall of the app has been tried but with no luck. Unfortunately a CUSTOM uninstall of the app won't fix this issue. You should CLEAN uninstall the Spotify app with these steps instead.

On mobile device like Android, go to Settings > Storage > Spotify > Clear Data to make sure the Data section shows "0", then go back to Settings > Storage > Android > Data > com.spotify.spotify.music to delete this related folder.

On mobile device like iPhone, go to Spotify > Settings > Storage > Clear cache, then go back to the home screen and go to Settings > General > iPhone Storage > Spotify > Offload the app. This will delete the app but its documents data will be kept. After that, back to Spotify's storage settings and tap Delete App. Once the app is deleted, restart the device.

On desktop, from More (horizontal 3 dots icon) or Chevron down icon to go to Edit > Preferences or Settings > Storage > Offline storage location. Use Windows Manager (for Windows) or Finder (for Mac) to go to that location to delete the related files. On all devices, perform a CUSTOM unstill of the app.

In addition to the storage location, there're other files or folders to delete after a CUSTOM uninstall of the desktop app. On Windows, from the Start menu > %AppData% > App/Data/Roaming > AppData\Local or C:\Users\*USERNAME*\AppData\Local, then delete related folders. On Mac, go to Finder > Go > Library (hold the Option / Alt key) > Caches > com.spotify.client > com.spotify.client.helper, then delete the related folders.

Solution 9: Reinstall App from Web

To reinstall the app after a CLEAN uninstallation, we suggest use a browser to Download Spotify for the device from the download page. On the device, log into the Spotify account again to access to the same songs with the Spotify stopping at 10 seconds issue in Your Library.

For Android: https://www.spotify.com/us/download/android/

For iOS: https://www.spotify.com/us/download/ios/

For Windows: https://www.spotify.com/us/download/windows/

For Mac: https://www.spotify.com/us/download/mac/

Solution 10: Download Songs from App

The app with Spotify stopping after 10 seconds should have disappeared within one or several steps above. However, chances are that this issue is still existing or coming back with the app. Wait when the Spotify Team to release a most recent version of the app to include possible fixes can work, but there's a perfect method to access the music songs from Your Library or Spotify music catalog - download music to listen offline.

Please don't get me wrong. I'm not suggesting repeat the steps to download music with Premium subscription for offline listening. On Free or Premium, Spotify users can benefit from the exclusives here to download songs from Spotify without subscription - ViWizard Spotify Music Converter.

ViWizard Spotify Music Converter is designed to download and convert Spotify audio files into more formats, including MP3, AAC, M4A, WAB, WAV and FLAC. With ViWizard, the conversion is safe at a 5x super faster speed to download songs from the desktop app. Just as important, it's hard to go wrong with this powerful 3-rd party tool!

Adam Gorden is an experienced writer of ViWizard who is obsessed about tech, movie and software.