Amazon Music Not Working on Android Auto? 16 Quick Fixes!

Part 1. Why Is Amazon Music Not Working with Android Auto？

Before we outline the methods to resolve this issue, we need to identify the underlying causes. There are several reasons why Amazon Music is not playing correctly on Android Auto. Here are some possible reasons.

• 

  Wrong Connection

  To get Android Auto started, connect your phone to your car with a USB cable to see Android Auto on your car display. Using a wired USB will not result in a wrong connection, unless the cable is broken. However, there may be cases you connect your Android Auto to another vehicle when using Bluetooth to connect. Furthermore, if you have blocked or refused your car in Android Auto accidentally, you can't connect it unless you remove it from the rejected cars list.

• 

  Poor Network

  In addition to a wrong connection, some phones with an active data plan and WiFi support can connect cars wirelessly. If you prefer to connect your car with an internet connection, enable a stable and strong network to access online content and features like music. Please enable Bluetooth at the same time to connect your phone to your car.

• 

  Corrupted or Outdated App

  If Amazon Music not working on Android Auto, presumably there has been something wrong with the app, either corrupted or outdated. Likely, software bugs and increasing caches may prevent the app from working properly. You can go to the Amazon Music Forum to check if the Amazon Music app is on maintenance or not, or just turn to Amazon Music Support for help.

• 

  Bugged Infotainment System

  An infotainment system typically takes the form of a touchscreen where you can control a host of features. Sometimes, the dead battery or malfunctioning power source may cause the infotainment system to freeze. It's probably that the issue might be caused by the infotainment system itself.

• 

  Expired Amazon Music Subscription

  If you have canceled or didn't renew your Amazon Music subscription, you can't acquire Amazon Music content and its library of 100 million songs. If you are not willing to shell out a fortune for the renewal of the complicated premium plan, you can use ViWizard Amazon Music Converter to download Amazon Music locally before your subscription expires. Once you save your favorite tracks in high sound quality with this tool, you can cancel your Amazon Music subscription directly.

Part 2. Basic Fixes for Amazon Music Not Working with Android Auto

Now, you may work out the reasons for Amazon Music Android Auto problems. In this part, we will show you 7 regular troubleshooting ways to fix Amazon Music not working on Android Auto.

Fix 1. Check Connection

If your Android Auto informs you that there is a wrong connection between your Amazon Music device and your car, you need to verify whether you have a stable WiFi connection, Bluetooth connection, or USB wired connection.

To Check WiFi

Step 1 Take your phone and go to the home screen. Swipe down from the top right to the bottom to navigate to the Quick Settings.

Step 2 Long-press the WiFi icon to enter the detailed page of WiFi connection.

Step 3 If your system informs you that the WiFi is weak, you can consider to switch to cellular data to stream Amazon Music.

Step 4 Once switched, your Amazon Music will work again on Android Auto.

To Check Bluetooth

Step 1 Still navigate to the quick panel on your phone by swiping from top to bottom.

Step 2 Check whether you active Bluetooth function on your phone.

Step 3 If not, open it and find your car from the available devices list.

Step 4 If it is still not working, you can turn off the Bluetooth feature and wait for a few seconds to reopen and connect Android Auto device.

To check USB Cable

Despite a wireless connection, you can also try to connect your Amazon Music to Android Auto with a USB cable. Prepare a high-quality USB cable; the one that came with your phone is better. Switch to another device to check whether the issue relates to the USB cable. If yes, try a workable USB cable instead.

Fix 2. Re-pair Your Phone with Your Car

The Android Auto app on your smartphone allows you to disconnect your previously connected cars. This essentially unpairs your smartphone from your car's head unit. You can do this and pair the phone again with your car's infotainment system to establish a connection, which can reassure you when your infotainment system is not responding.

Step 1 From the home page, navigate to Settings.

Step 2 Go to Connected devices > Connection preference > Android Auto.

Step 3 On the Previously connected cars' interface, tap the three dots icon to forget all cars.

Step 4 To connect your car again, just hit on the blue button that says CONNECT A CAR to connect your phone to your car's head unit.

Fix 3. Clear the Cache of the Android Auto and Amazon Music

The glitches collected and increased as time goes on. When the caches accumulate to a certain extent, the app or even the phone would be prevented from being used. It is time to clear them to run Android Auto and Amazon Music successfully.

On Amazon Music

Step 1 Launch the Amazon Music app on your phone.

Step 2 Click the Gear icon at the top right corner and choose the Settings option.

Step 3 After entering, scroll down to the Storage section to locate the Clear cache option.

Step 4 Tap it, and Amazon Music will clean up the caches on the app.

On Android Auto

Step 1 Open Settings. Then tap on Apps > See all apps to locate Android Auto.

Step 2 Hit on the com.google.android.projection.gearhead option which represents Android Auto.

Step 3 Tap Storage & cache to Clear storage and Clear cache.

Fix 4. Disable Battery Optimization for Amazon Music

Once your Amazon Music ends up running with a black screen, your Android Auto device will also fail to play Amazon Music. To allow Amazon Music to keep playing while driving, you need to follow the steps below to permit Amazon Music to run in the background.

Step 1 Open the Settings app on your phone.

Step 2 Scroll down and select the Battery bar. In the Battery window, click Advanced settings.

Step 3 Look for Optimize battery use or Battery optimization (the name varies by devices and versions).

Step 4 Find Amazon Music in the app list.

Step 5 Tap Amazon Music and select "Don't optimize".

Fix 5. Update Amazon Music and Android Auto

The outdated version of Amazon Music and Android Auto is also the reason caused app glitches or bugs, which directly lead you to fail to play Amazon Music on your car via Android Auto. Luckily, you can solve it by updating the two programs.

Step 1 Go to the Google Play Store on your phone. Search for Amazon Music or Android Auto to check whether the new version has been released.

Step 2 Hit the Update button on the Amazon Music or Android Auto page, and your system will automatically update to the latest version.

Step 3 After updating, your Amazon Music will work again with Android Auto.

Fix 6. Log Out and Log Back In to Amazon Music

The authentication of your Amazon Music account is the foundation for playing it successfully. If you meet the error of being unable to play song from Amazon Music with Android Auto, re-login with your Amazon Music credentials may solve it.

Step 1 Go to Settings on Amazon Music on your phone by hitting the Gear icon.

Step 2 Once you enter the Amazon Music Settings interface, scroll down to the end of the screen.

Step 3 You will find the Sign out option, click it, and you will log out of Amazon Music.

Step 4 Then Amazon Music will pop up a login window to allow you to log back in.

Fix 7. Reboot Your Devices

If Amazon Music is still not working with Android Auto, there is another classic and straightforward solution: restart your device.

Step 1 To turn off your Android device, press and hold the power button until the power-off slider appears.

Step 2 Swipe the slider to shut down the device. Once it's completely off, press and hold the power button again to turn it back on.

Step 3 For restarting your car's infotainment system, check your owner's manual for specific instructions. You can do this by turning off the car, waiting a few minutes, and then turning it back on.

Part 3. Advanced Fixes for Amazon Music Not Working with Android Auto

After basic checking, if you are still trapped in the issue of Amazon Music not working with Android Auto, consider repairing the trouble with the advanced settings we display following:

Fix 1. Reinstall Amazon Music and Android Auto

To completely resolve bugs and app glitches that prevent Amazon Music from running on Android Auto, you can uninstall both the Amazon Music and Android Auto apps on your device.

Step 1 You can directly offload Amazon Music and Android Auto from your home screen by clicking the delete option.

Step 2 Or, go to Settings on your phone and find the Applications and Permissions option.

Step 3 Choose the Amazon Music and Android Auto tab to enter the detailed App info page.

Step 4 The Delete App option is under the Amazon Music and Android Auto names. Click it, and they will be removed from your system.

Step 5 Then you can go to the Google Play Store to search for Amazon Music and Android Auto, and hit the install button to reinstall the two apps on your phone.

Fix 2. Enable Android Auto Developer Mode

You can enable Android Auto Developer Mode to access hidden settings for advanced customization, like allowing unknown sources to play on Android Auto if your Amazon Music is not working with Android Auto. With this feature, you can get more options to control Android Auto.

Step 1 Go to the Android Auto app and click the Menu icon at the top right screen.

Step 2 Choose the About option and click About Android Auto header 10 times to enable Developer Mode.

Step 3 Once your system notifies you that the setting has finished, choose the three dots option in the top right of the screen.

Step 4 Tap the Developer Settings option and scroll down to agree to Unknow Sources.

Step 5 Exit out of Android Auto and re-enter it. Meanwhile, launch Amazon Music and confirm all the letters.

Fix 3. Reset the Car Infotainment System

Sometimes the problem is caused by the infotainment system of your car. Android Auto might not start automatically when you connect your phone. You may need to manually open the app for it to show up on the display. To restart your infotainment system, here we provide you with some common methods:

• Power Cycle: Firstly completely turn off the vehicle, then wait a few minute and restart the vehicle.
• Infotainment System Reset Button: Some vehicles feature a specific reset button on the infotainment system. Check your owner's manual to find its location.
• Button Combination: In some vehicles, you may need to press and hold certain buttons on the infotainment system or steering wheel for several seconds to perform a reset. Refer to your owner's manual for the appropriate button combination.

Fix 4. Set Amazon Music as Default Music Streaming Service

Pay attention that Android Auto will auto-play the default music streaming service. In case you've set other streaming services as a default or you've not familiar with how to adjust this feature, here we give you tutorials.

Step 1 Head to Settings and select Connected devices.

Step 2 Choose Connection Preference > Android Auto > Customize launcher.

Step 3 Ensure only select the Amazon Music services and uncheck other music players.

Fix 5. Turn on Car Mode in Amazon Music

Alternatively, Amazon Music Car Mode is also a go-to choice to stream Amazon Music while driving if Amazon Music is not working with Android Auto due to the wrong services of Android Auto. For the feature is integrated with Amazon Music app, you can easily activate it with three clicks.

Step 1 Click Amazon Music icon on your home screen.

Step 2 Click the Gear icon at the top right corner of the Amazon Music initial interface.

Step 3 Click the Car Mode option in the pop-up window, and then you can stream Amazon Music under the built-in car mode.

Fix 6. Disable Stream Only on WiFi in Amazon Music

If your Amazon Music refuses to play music with cellular data when you're driving, it may be related to the mismatched streaming methods or the audio quality you chose. Follow the steps below to reset your Amazon Music streaming option.

Step 1 Open Amazon Music app on your phone and click on the gear icon at the top right corner.

Step 2 Go to Settings > Streaming Audio Quality in sequence.

Step 3 Toggle off the Stream Only on WiFi option.

Fix 7. Use External DAC Device

Amazon Music provides listeners with HD and UHD audio quality, which is up to 24-bit, 192 kHz. Some cars' stereo systems may not support the audio quality that Amazon Music provides.

To solve it, you can purchase an external DAC device to play as the output device in your car. Then, connect both your phone and car with a USB cable or an AUX cable. So that your Android Auto devices can smoothly deliver Amazon Music in high audio quality.

Fix 8. Try Alexa or Google Assistant

If you find that your Android Auto voice assistance has no response to play Amazon Music after your request, you can switch to using Google Assistant or Amazon Alexa to play Amazon Music directly, which may perform better.

• "Hey Google/Alexa, play my favorites on Amazon Music."
• "Hey Google/Alexa, play [Artist/Song/Playlist] on Amazon Music."

Part 4. Best Way to Fix Amazon Music Won't Play on Android Auto

As the above solutions don't work in time sometimes, here we offer a perfect way to play Amazon Music in the car even without Android Auto. That is to use ViWizard Amazon Music Converter to download your preferred Amazon Music songs as MP3 files and then transfer them to your car. This is an offline and foolproof way without any issues.

ViWizard Amazon Music Converter is a prominent Amazon Music downloader which aims to convert DRM-protected Amazon Music files to MP3, AIFF, WAV, FLAC, M4A, and M4B. It is capable of working automatically at 15x speed and simultaneously retaining the original sound quality. After conversion, you can freely transfer your favorite tracks to different devices for listening anytime and anywhere.

Key Features of ViWizard Amazon Music Converter

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• Download on-demand Amazon Music locally for playing anywhere and anytime
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• Handle conversions in batches at up to 15× faster speed for immediate results

Step 1 Upload Amazon Music Songs to ViWizard

Install ViWizard Amazon Music Converter and launch it, then can log in with your Amazon Music account in the built-in Amazon Music Web Player on ViWizard. Once logged in, click the Add to List icon to load the Amazon Music tracks. Another easier way, directly paste the URL of the playlist or song you want to play.

Step 2Change the Output Settings

After uploading all your desired songs, you can view and select them. Then click the top three lines icon, select the first option, Preferences, and then turn to the Conversion window. You are allowed to adjust the channel, sample rate, and bit rate. After customizing, click the OK button to remember your changes.

Step 3Download Amazon Music in MP3

Now, to initiate the conversion, just one-click the Convert button at the bottom right corner. It will download and convert automatically. After conversion, you're able to browse your converted track in the History window. And you can use the file icon beside the converted song to locate it in your local folder.

Step 4Transfer Downloaded Amazon Music to Your Car

It is time to move your local Amazon Music files to your car via a USB drive. Connect a USB drive to your computer. Then locate the folder of your computer where you store the downloaded Amazon Music files. Now, just directly copy and paste those music files into the USB stick folder. Once you plug the USB into your car, you can freely stream Amazon Music even without Android Auto.

Summary

From the above content, you've understood the reasons why Amazon Music not working on Android Auto and ways to fix the issue. If you want to stream Amazon Music with Android Auto without premium or listen to Amazon Music in a car without Android Auto, we strongly recommend you ViWizard Amazon Music Converter. Give it a try to make your ride journey more enjoyable!