3 Easy Ways to Play Amazon Music on Xbox One

Part 1. How to Connect Amazon Music on Xbox One

We collect 3 ways to make you connect to Amazon Music on Xbox One.

Way 1. Amazon Music App

Xbox has integrated the Amazon Music console app in its Microsoft Store. So, you can play your favorite Amazon Music Prime or Unlimited on Xbox from the Amazon Music app. Yes, Xbox allows Amazon Music to work background, so you don't need to worry that it will suddenly stop when you start to play game. Follow the guidance to download the Amazon Music app on your Xbox:

Way 2. Amazon Music Web Player

If you fail to download the Amazon Music app on your Xbox, you can choose to visit the Amazon Music website instead. However, it may be unstable compared to streaming from the Amazon Music app on Xbox One. Follow the guidance to get the Amazon Music web player on your Xbox:

• Step 1. Open your Xbox and enter the Xbox home screen.
• Step 2. Tap on My Games and Apps option to choose See All. And then you can find Microsoft Edge.
• Step 3. Click your Microsoft Edge to get the browser on your Xbox.
• Step 4. Tap on https://music.amazon.com/ or directly paste Amazon Music in the Edge search bar.
• Step 5. Enter the Amazon Music website and log in with your Amazon Music Prime or Unlimited account. And then you can stream your collection from Amazon Music library on Xbox.

⭐Tip: The 2 ways we list below have limits. Whether Amazon Music works on Xbox depends on your region. Since Amazon Music launched on Xbox in 2018, it seems that there are still US users who have the chance to access it.

Way 3. USB Driver

Listening Amazon Music on Xbox One via USB driver is a more stable and 100% work way . Without worries about Internet connection and region limitations. However, Amazon Music has DRM that prevents users from downloading tracks, playlists, and albums on Amazon Music. So, you need a third-party converter to help you transfer the downloads from Amazon Music to your USB drive or SD card.

Luckily, ViWizard Amazon Music Converter can help you do that. ViWizard can save your Amazon Music library in high audio quality (Up to 44.8kHz and 256 kbps) and multiple audio output formats (MP3, WAV, FLAC, AIFF, M4A, M4B and more) for you to choose. Comparing to other Amazon Music Converter, ViWizard has a quick downloading speed, allowing you to enjoy the download within 30 seconds.

ViWizard Amazon Music Converter

Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.

Available on:

Free Download

Free Download

Secure Download

How to download Amazon Music Playlists

Step 1 Set up the Output Preferences

Once you download ViWizard Amazon Music Converter, open it on your screen. You will enter the built-in Amazon Music web player. Log in or sign in with your Amazon Music account and register ViWizard. Then you need to tap on the three horizonal lines to find the preferences option. Click it and enter the preferences settings. Navigate to conversion to choose the audio format, sample rate, bit rate according to your habit. We recommend the MP3 format so that you can play Amazon Music downloads on more than Xbox One. And then click the OK button to save the settings.

Step 2 Add Your Amazon Music Playlist

After personalized audio preferences, you can choose the download content in your Amazon Music library or All access playlists. If you get the URL of the Amazon Music playlist your friend shared for you, you can also directly paste the URL on the search bar, ViWizard will automatically read it and grasp the target tracks for you. After finding the playlist you want to download, click the Add to List icon. ViWizard will copy them to the conversion list.

Step 3 Converting Amazon Music Playlists to USB Drive

After you have finished adding songs, you can hit the convert button at the bottom right corner. ViWizard will start to download. Wait for seconds, and ViWizard will inform you that the download process is finished. Tap on the History window or go to the designated folder to locate the downloads.

How to play downloaded Amazon Music playlist on Xbox

Part 2. How to Fix Amazon Music Not Working on Xbox

We've encountered numerous unexpected issues with playing Amazon Music on Xbox, and here are some ways to resolve them.

• 

  Fix 1. Check the Amazon Music Account Region

  Until now, playing Amazon Music on Xbox has been accessible only in the US. Other regions of Xbox and Amazon Music users are not available to get the playing. You can transfer your Amazon Music account to the US. Go to Amazon Customer Service > Manage Your Devices > Preferences. Select Country Settings and change it to the US. Click Update to save the change.

• 

  Fix 2. Check Internet Connection

  Stream Amazon Music needs a stable network; it is the same as installing and streaming Amazon Music on your Xbox One. Check the internet condition on another device. If your WiFi is in bad condition, try to use data or sync to a strong connection. You can also reboot your router to fix the Internet problem.

• 

  Fix 3. Update Your Xbox Microsoft Edge Browser

  If you can't install Amazon Music on your Xbox, it may be due to the outdated version of your Xbox console system. Enter the Xbox home page, click your profile to access the settings. Find and choose System, tap on Update to get the latest version of the Xbox console. Check and install any available system updates; the Edge browser will automatically update, too.

• 

  Fix 4. Force Stop Amazon Music

  Amazon Music always has a bug that everyone knows. Try to force stop Amazon Music on your Xbox to remove the bugs when Amazon Music is running.

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  Fix 5. Restart and Clean up Cache

  Too much cache on the Xbox will cause Amazon Music to not work. You need to regularly clean up the cache accumulated on your Xbox. Press and hold the Xbox button on your console for 10 seconds until you have turned off Xbox completely. And then, you need to unplug the powerful cord from the back of the console. Wait for 2 minutes to fully discharge your Xbox's console power supply. After it, plug in and turn on your Xbox console again. So that you can clean up the cache on Xbox.

• 

  Fix 6. Uninstall and Reinstall the New Version of Amazon Music

  The playing issue may relate to the outdated version of Amazon Music. You need to go to the Xbox home page to remove Amazon Music from Xbox One and go to the Xbox Microsoft Store to find the new version of Amazon Music to install it again.

• 

  Fix 7. Amazon Contact and Xbox Support

  If the ways we mentioned are still not working for your situation, try to ask for help from Amazon Contact and Xbox Support. They will give you one-to-one technical support. Of course, you can try the third way we mentioned before to avoid the sad playing situation.

Part 3. FAQs about Playing Music on Xbox

Conclusion

Playing Amazon Music on Xbox One via the Amazon Music app and web player seems easy, but you will also encounter Amazon Music playing issues occasionally. So, the best way to avoid the trouble is downloading tracks from Amazon Music to a USB and playing the downloads on the Xbox smoothly. Let's try ViWizard Amazon Music Converter to make you have a better Xbox gaming experience with Amazon Music!