
Since October 2020, Apple Music has been available from the Microsoft Store on Xbox, making it easier to access your music without workarounds. It works on Xbox One, Xbox Series X, and Xbox Series S, allowing you to stream songs, browse playlists, discover music, and listen to Apple Music Radio.
With background audio, you can play music, switch to a game, and keep listening while you play. All you need is a supported Xbox console, an internet connection, and an active Apple Music subscription. After installing the app, sign in with your Apple Account to access your library and playlists.
In this guide, we will show you how to play Apple Music on Xbox and fix common issues when it is not working.
Part 1. How to Install the Apple Music App on Xbox
If you use an Xbox One, Xbox Series X, or Xbox Series S, you can install the official Apple Music app from the Microsoft Store. The app lets you sign in with your Apple ID, access millions of songs and your music library, and stream music directly from your console. It also supports background audio, so you can listen while gaming.
For most users, this is the best option because it provides the full Apple Music experience without extra devices or complicated setups. Before installing, make sure your Xbox has a stable internet connection, enough free storage space, and the latest system updates. The app itself does not require much storage since Apple Music mainly streams songs online, but keeping some free space helps with updates and overall performance.
- An Apple Music Subscription: An active Apple Music account.
- An Xbox Console: Xbox One, Xbox Series X, or Xbox Series S.
- The Apple Music App: Installed from the Microsoft Store.
- A Microsoft Account: Used to download apps on Xbox.
- A Stable Internet Connection: Needed for setup and music streaming.
Step 1Set Up the Apple Music App on Xbox
01Turn on your Xbox One, Xbox Series X, or Xbox Series S console.
02From the Xbox Home screen, open Microsoft Store.
03Select Search and enter Apple Music.
04Select Apple Music from the search results. App availability may vary depending on your Xbox region.
05Select Get or Install to download the app.
06Open the Apple Music app after installation.
07Select Sign In. You need an active Apple Music subscription to access the full catalog.
08Follow the on-screen instructions to complete the sign-in process.
09Browse sections like Listen Now, Browse, or Search to find and play music.

Step 2Play Apple Music in the Background
01Open the Apple Music app on your Xbox.
02Select a song, album, or playlist and start playback.
03Press the Xbox button on your controller to open the guide.
04Launch your preferred game while Apple Music continues playing in the background.
05Press the Xbox button again during gameplay to open the guide.
06Highlight the Apple Music app to access playback controls.
07Pause, skip tracks, or adjust the music volume without leaving your game.
08Use the guide between game sessions to change songs or manage Apple Music playback.
Part 2. How to Play Apple Music on Xbox with a Web Player
Apple Music is not supported on older Xbox generations, including the original Xbox, Xbox 360, and Xbox 360 Slim or Elite. If you cannot install the Apple Music app or prefer not to add another app, the Apple Music Web Player is another option. Simply open Apple Music in a supported browser, sign in with your Apple Account, and stream music online without downloading anything to your console.
This method is useful for older Xbox models, limited storage situations, or occasional listening. However, it may not provide the same experience as the official app. Playback depends more on your browser, internet connection, and Xbox resources, and some background playback features may be limited. For Xbox One and Xbox Series X/S users, the official app remains the better choice for regular use.
- An Apple Music Subscription: An active Apple Music account.
- An Xbox Console with a Browser: Used to open Apple Music online.
- The Apple Music Web Player: Opened through a web browser.
- An Apple Account: Used to sign in.
- A Stable Internet Connection: Needed to stream music.
01Turn on your Xbox console and press the Xbox button on your controller.
02Go to My games & apps > See all > Apps.
03Open Microsoft Edge.

04Enter https://music.apple.com in the address bar.
05Select Sign In in the upper-right corner.
06Enter your Apple Account details and complete verification if required.
07Browse Listen Now, Browse, or Library to find your music.
08Select a song, album, or playlist and click Play.
Part 3. How to Play Apple Music on Xbox with AirPlay
If you already use an iPhone, iPad, or Mac, AirPlay allows you to stream Apple Music from your Apple device instead of installing the app on Xbox. However, Xbox consoles do not support AirPlay natively like Apple TV or HomePod devices. To make this work, you may need a third-party AirPlay receiver app, such as AirServer or AirReceiver.
After setting up an AirPlay receiver on your Xbox and mobile device, you can play Apple Music from your phone and hear it through your Xbox setup. However, the experience depends on the receiver app, Wi-Fi connection, and possible audio delays. Android users may find this method less convenient because Android devices do not include Apple's built-in AirPlay support. In this case, the official app or web player may be a simpler option.
- An Apple Music Subscription: An active Apple Music account.
- An Apple Device: An iPhone, iPad, or Mac.
- An AirPlay Receiver App: Such as AirServer or AirReceiver.
- A Wi-Fi Connection: Needed to connect your devices.
- A Compatible Xbox Setup: Needed to receive AirPlay audio.
Step 1Set Up AirServer on Xbox
01Open Microsoft Store on your Xbox.
02Select Search and enter AirServer Xbox Edition.
03Select the app from the search results and install it.
04Launch AirServer on your Xbox.

05Follow the on-screen instructions to complete the setup.
Step 2Play Apple Music from iPhone or iPad

01Connect your Xbox and iPhone or iPad to the same Wi-Fi network.

02Open the Apple Music app on your iPhone or iPad.
03Select a song, album, or playlist to play.
04Tap the AirPlay icon on the playback screen.
05Select your Xbox device from the available AirPlay receivers.
06Wait for the connection to complete, then play Apple Music through your Xbox-connected speakers or TV.
Part 4. How to Download Apple Music Songs for Xbox Playback
Another option is to convert Apple Music tracks into common audio formats for more flexible playback. Songs downloaded through the Apple Music app are protected and cannot be directly copied to Xbox storage as regular audio files such as MP3, WAV, or FLAC. This method is useful for users with unstable internet connections, those who want local music files, or anyone who wants to play their music across multiple devices.
ViWizard Apple Music Converter can convert Apple Music songs into MP3, WAV, FLAC, AIFF, M4A, or M4B formats. After logging into the built-in Apple Music Web Player, you can access your music library, choose an output format, and start converting. MP3 files require less storage, while lossless formats like WAV and FLAC take up more space. Once converted into standard formats such as MP3 or AAC, the tracks can be transferred to a USB drive and played on Xbox One, Xbox Series X, or Xbox Series S.
- An Apple Music Subscription: Needed to access Apple Music songs.
- ViWizard Apple Music Converter: Used to convert Apple Music songs into common formats.
- A Computer: Used to run the converter.
- Enough Storage Space: Needed to save converted songs.
- A USB Drive: Used to move songs to Xbox.
Key Features of ViWizard Apple Music Converter
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- Convert Apple Music songs, playlists, albums, and artists
- Export Apple Music in 6 formats for different devices and players
- Preserve metadata and lyrics when creating music collections
- Organize converted music by artist and album
- Batch download large Apple Music collections
Step 1Convert Apple Music Songs to Compatible Audio Files
Step 1: Add Apple Music Songs to ViWizard
Start by downloading and installing ViWizard Apple Music Converter on your Windows PC or Mac. When you open the app, you'll see a built-in Apple Music player. Sign in with your Apple ID linked to your Apple Music account so the app can access your full music library.
Step 2: Customize Output Audio Parameters
Go to the settings menu (usually in the top-right corner) and choose MP3 as the output format. MP3 works well with Xbox and most devices. You can also adjust audio quality by changing bit rate or sample rate if you want better sound or smaller files.
Step 3: Start Converting Apple Music to MP3
Browse your Apple Music library inside ViWizard. Pick the songs, albums, or playlists you want to save for Xbox. Add them to the conversion list by clicking the "+" button. When ready, press "Convert" and ViWizard will start converting your Apple Music files to MP3 quickly.
Step 2Play Apple Music through Xbox Media Player
01Prepare compatible music files and save them to a USB drive.
02Connect the USB drive to your Xbox console.
03Press the Xbox button on your controller.
04Go to My games & apps > See all > Apps.
05Open Media Player.
06Select your USB drive from the available storage devices.
07Browse your music folders and select a song.
08Select Play to start listening.
Part 5. How to Fix Apple Music Not Working on Xbox
If Apple Music is not working on Xbox, the issue may be caused by app errors, sign-in problems, network issues, or console settings.
First, check that your Apple Music subscription is active and that you are signed in with the correct Apple Account. Then check your internet connection and make sure your Xbox system and Apple Music app are up to date.
If the issue continues, restart or reinstall the app, reset Apple Music, or try another method like the Apple Music Web Player. Also check whether Apple Music is available in your region.
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Apple Music not opening or keeps loading on Xbox:
If Apple Music stays on the loading screen, freezes, or fails to open, restart the app and your Xbox. If it still does not work, go to My games & apps > See all > Apps, uninstall Apple Music, and reinstall it from the Microsoft Store. You can also open Apple Music, go to Settings, select Reset Apple Music, and sign in again to refresh the app connection.
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Apple Music cannot sign in on Xbox:
If Apple Music keeps returning to the sign-in screen, use the QR code login option instead. Open Apple Music, select Sign In, scan the QR code with your phone, and complete the sign-in process. Make sure your Apple Account has an active Apple Music subscription and works on another device.
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Apple Music songs won't play on Xbox:
If songs do not start, keep buffering, or stop unexpectedly, check your internet connection and confirm Apple Music works on another device. Then press the Xbox button, highlight Apple Music, press the Menu button, and select Quit before reopening the app.
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Apple Music stops when playing games on Xbox:
If Apple Music crashes or stops after launching a game, the issue may be related to background playback conflicts. Close Apple Music and the game, restart Apple Music, start playback first, and then launch the game again. If the problem continues, try using the Apple Music web player through Microsoft Edge or AirPlay instead.
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Apple Music has no sound on Xbox:
If Apple Music plays without audio, restart the app and Xbox, then check your audio output settings. Testing another audio device can help determine whether the issue comes from Apple Music or your sound system.
Part 6. Conclusion
And that's it! Now you know how to play Apple Music on Xbox. You can install the Apple Music app on Xbox or use the Apple Music Web Player to stream music.
For a more flexible listening experience, you can also try ViWizard Apple Music Converter to convert Apple Music songs into local files and enjoy offline playback on Xbox and other devices.

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