Ultimate Guide to Fix Apple Msuic Library Not Loading [2024]

By Adam Gorden Updated on August 8, 2023

Unlike other services of Apple, Apple Music is available for both iOS and Android users. You can use Apple Music on iPhone, iPad, iPod touch, Android phones and tablets, computers, and so on. This enables more people to use Apple Music to stream music. Released with Apple Music, iCloud Music Library is pretty helpful for users to download and sync songs to other devices Apple Music supports.

But some people find that Apple Music library not loading on iPhone, Android, or other devices. What causes this problem? How to solve this loading problem? Here's the right place. We will tell you 8 methods to solve Apple Music library not loading. You will find all the answers in this article.

fix apple music library not loading

Part 1. What Causes Apple Music Library Not Loading

If you have a huge library and it really needs time to load all of your songs on your device or other devices. But after you leave it alone and give it some time to load, your songs may still don't appear.

1. iCloud Music Library Syncing

If your music, playlists, albums, or other library items are missing or not appearing as they should, check if iCloud Music Library and ensure it's enabled. Issues with iCloud Music Library synchronization can prevent your music library from appearing or updating correctly across devices.

2. Network Settings

If the Apple Music app takes a long time to open or load your music library and playlists, or you can't play songs, albums, or playlists, and they don't load or start playing, check if you are using a poor network. Incorrect network settings or restrictions on your device can hinder the app's ability to connect to the internet and load content.

3. Geographic Restrictions

Apple Music's content availability can vary from country to country, and attempting to play restricted content might result in error messages or notifications. If you're traveling or accessing the service from a different region, you could encounter issues and the restricted music don't load or start playing at all. You might need to adjust your Apple Music settings (ex: Apple Music country or region) or consider using a VPN to appear as if you're accessing the service from a different country.

4. Background Issues

Other apps or processes running in the background might be consuming system resources, affecting the performance of the Apple Music app. If the app freezes, crashes, or becomes unresponsive when you try to use it, try closing unnecessary apps in the background, including the Apple Music app.

5. Device Software Issues

Problems with the device's operating system or conflicts with other apps can impact the functioning of Apple Music. You should check the device software and try to update it.

6. Device Storage

Insufficient device storage can prevent the Apple Music app from caching or storing songs for offline playback. Try deleting some Apple Music downloads and ensuring the "Automatic Download" is turned off in the Apple Music's settings on iPhone.

ipados settings music downloaded music detete

7. Apple Server Issues

Occasionally, Apple Music servers might experience downtime or issues. You can check the current status of Apple's services on the Apple Systems Status page.

apple system status apple music

Part 2. How to Fix Apple Music Library Not Loading

After you look through the possible reasons, you can start to fix this problem by yourself. Let's look at the solutions you can try when the Apple Music library won't load.

1. Check Internet Connection

Make sure you have a stable internet connection. Show or unreliable internet can lead to issues with loading your music library. You can try switching to a different internet connection, such as from Cellular to Wi-Fi.

2. Restart Apple Music app

In most cases, simply closing and reopening the Apple Music app can resolve minor glitches.

For iPhone: Swipe up from the home screen or double-click on the Home button to open the app switcher. Find the Apple Music app, and swipe the app's preview up and off the screen to force close it.

For Android: Go to Settings > Apps/Applications Manager, and find the Apple Music app in the apps list. Select it to open the app settings, and select "Force Stop."

For Mac: Look for the Apple Music icon in the Deck, and right-click on it then select "Quit" in the context menu.

For Windows: Right-click on the taskbar > Task Manager > Processes, find "iTunes" in the apps list. Select "iTunes" and select "End Task."

3. Update Apple Music app

Make sure you have the latest version of the Apple Music app installed. Updates often include bug fixes and improvements that could address the issue.

For iPhone or Android: Open the App Store (iOS) or Google Play Store (Android) and search for "Apple Music" from the search bar. Check if there's an available update.

4. Restart the Device

Restarting your device can clear any temporary glitches or issues that may be affecting the Apple Music's performance.

For iPhone: Press and hold the power button on the side or top of the device until the "slide to power off" slider appears on the screen. Slide the slider to turn off the device, and then use the power button again to restart the device.

For Android: Press and hold the power button until the power menu appears on the screen, and select "Restart."

For Windows: Click on the "Start" in the bottom-left corner of the Windows screen, and click on the power icon, then select "Restart."

For Mac: Click on the Apple logo in the Apple menu bar, and select "Restart."

5. Check iCloud Music Library

If you're using iCloud Music Library, ensure that it's enabled to prompt your library to sync and load properly.

For iPhone: Go to the Settings app > Music > Sync Library, make sure to toggle the switch on to enable this setting.

ipad settings music sync library turned off

For Mac: Go to Apple Music > Edit > Preferences > General > Sync Library, make sure it's enabled by checking the box and clicking "OK" to save.

mac music app sync library turn on

For Windows: Go to iTunes > Edit > Preferences > General > iCloud Music Library, make sure to check the box of "iCloud Music Library" and click "OK" in the bottom-right comer to save this setting.

itunes general preferences icloud music library selected

6. Sign out and back in

Sometimes, signing out of your Apple ID within the Music app or Settings app and then signing back in can help resolve issues.

For iPhone: Go to Settings > [Your username] > Sign out, and use the password to sign out of the device and the Apple Music app. After that, use the correct Apple ID and password to sign back in.

For Android: Go to Apple Music > Gear > Account > Log out.

android apple music account sign out

For Mac: Go to Apple Music > Account > Sign Out. To sign back in to Apple Music, reopen the Music app > Account > Sign in.

mac music account sign out

For Windows: Go to iTunes > Account > Sign Out. To sign back to iTunes, reopen the iTunes app > Account > Sign in.

7. Deauthorize and authorize the Device

Another common issue is a problem with the authentication of your device. If your device is not authorized, you can't access your Apple Music library or play songs.

For Mac: Go to Apple Music > Account > Authorizations, and click "Authorize This Computer." Use the password to confirm the authorization of the Mac computer.

mac music authorizations authorize this computer

For Windows: Go to iTunes > Account > Authorizations, and click "Authorize This Computer," and enter the Apple ID and password. Click "Authorize" to authorize the PC.

itunes authorizations authorize this computer

8. Reset Network Settings

If the issue persists, you might consider resetting your device's network settings. Keep in mind that this will reset all network-related settings, including Wi-Fi passwords.

For iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset, and choose to "Reset Network Settings."

ios reset network settings

Part 3. FAQs about Apple Music Not Loading

Q1.Why is my Apple Music library not updating?

A1.You can check the Sync Library option on your devices. Make sure all devices with the Apple Music app have opened the iCloud Music Library option. Then resign your Apple account on the device. You will find that your Apple Music library has been updated.

Q2.Why is it taking so long to load my cloud music library?

A2.The time taken to update may depend on the speed of the network and the number of tracks. When you have a large number of songs to update it may take more time. To ensure that the library update completes smoothly, make sure your device has a good network.

Q3.How to sync certain music from iTunes to other devices?

A3.You can sync certain Apple Music songs from the Sharing settings. Go to Edit > Preference > Sharing > Share Selected Playlists. Then click the playlists you want to sync. Now certain playlists can be synced to the other devices.

Bonus Tip: How to Download Entire Apple Music Library at Once

If you cannot fix Apple Music not loading library after trying all of the solutions above, there is still an alternative way for you to download and transfer Apple Music songs. And this method is even easier and more powerful than the old one.

This method is to use ViWizard Audio Converter to convert Apple Music to MP3, WAV, FLAC or other unprotected formats. And after the conversion, you can deal with the songs like other common audios and transfer or listen to them freely without the need to use Apple Music app or iTunes. ViWizard Audio Converter is such a powerful app that can also convert iTunes songs and audiobooks, Audible audiobooks, and other common audios to MP3, M4A, M4B, AAC, FLAC, WAV in high quality with 30X faster speed.

audio converter

Key Features of ViWizard Audio Converter

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  • Convert songs, albums, and playlists from Apple Music to MP3
  • Remove DRM protection from Apple Music, iTunes, and Audible
  • Save the converted audios with the original quality and ID3 tags
  • Support the conversion of up to 100 audio formats to others

Step 1Add Apple Music songs into ViWizard

Open ViWizard Audio Converter and drag the Apple Music files directly to the window of ViWizard. Or you can hit the Music Note button to load music from Apple Music library.

add apple music songs

Step 2Choose Target Format

Go to the Format panel of this software and click it to open the Format window. Find a format you want. If you do not have a preference, just choose MP3. You can also adjust the parameters of Apple Music audio, such as sample rate, bit rate, channel and others. Finally, click the OK button to save the adjustments.

set output settings

Step 3Convert Apple Music

Now you can convert Apple Music by clicking the Convert button. Wait for a while and click the Converted button to reach your converted Apple Music songs. Once you convert Apple Music songs, you will never need to worry about the Apple Music stuck on loading screen problem.

convert apple music to mp3


To conclude, we list some possible causes for the Apple Music library not loading and also suggest 7 solutions for anyone who has this problem. You can try the methods above one by one to fix the issue. Even the people who cannot solve this problem by the solutions can get another way to transfer Apple Music songs and listen to them offline – use ViWizard Audio Converter, which is available for everyone.

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