How to Fix iTunes Purchased Music Not Showing in Library

Solution 1. Check Internet Connection

One of the primary reasons why your iTunes purchased music might not show in your library is due to an unstable or inactive internet connection. iTunes relies on a steady internet connection to sync purchases, download music from the cloud, and update your library.

Without a reliable internet connection, iTunes cannot communicate with Apple's servers to verify and download your purchased music. Ensure your device is connected to a strong Wi-Fi network. If you're using a VPN or proxy, disable it and check iTunes again.

Make sure your firewall or antivirus software is not blocking iTunes by adding it to the list of allowed programs.

Solution 2. Ensure Accurate Account with iTunes Purchases

iTunes links your purchases to your Apple ID. If you're signed in with an incorrect or different Apple ID, your purchases may not appear in your library because iTunes cannot access your purchased content. Verify and ensure you're using the accurate account to resolve issues related to missing purchased music. Signing out and signing back in with the correct account can also help refresh your library and bring back the purchased music.

For iTunes:

1. Open iTunes on your computer.
2. Click on the "Account" menu at the top of the screen.
3. Select "View My Account." If prompted, enter your Apple ID password.
4. Verify that the Apple ID displayed is the one you used to make your purchases.
5. If the Apple ID is incorrect, click on the "Account" menu.
6. Select "Sign Out."
7. Click "Account" again and select "Sign In."
8. Enter the correct Apple ID and password.
9. Go to the "Account" menu and select "Purchased."
10. Check if your missing music appears in the list. If so, you can download it to your library.

For iPhone:

1. Go to the "Settings" app on your iPhone.
2. Tap on your name at the top of the screen to open your Apple ID settings.
3. Verify that the Apple ID displayed is the one used for your purchases.
4. If the Apple ID is incorrect, scroll down and tap "Sign Out."
5. Enter the correct Apple ID and password to sign back in.
6. Open the "Music" app.
7. Tap on "Library" at the bottom of the screen.
8. Check if your missing music appears. If not, tap "Downloaded Music" to see if it's available for download.

Solution 3. Update iTunes & Device OS

Updates often include bug fixes, security patches, and improvements that can resolve issues like purchased music not showing in your library. Recently, Apple has been migrating iTunes functionalities to the Apple Music and Apple TV apps, especially for movies and TV shows. While this migration doesn't directly affect music purchases, it can impact the overall functionality and cause unexpected issues. By updating, you can resolve many underlying problems and improve the performance of iTunes.

How to Update iTunes:

1. Launch iTunes on your computer:
• On a Mac: Open the "App Store" from the Dock or Finder. Click on "Updates" in the toolbar, and if an iTunes update is available, click "Update."
• On Windows: Open iTunes, click "Help" in the menu bar, then select "Check for Updates." Follow the prompts to install any available updates.
2. If an update is found, follow the on-screen instructions to download and install the latest version of iTunes.
3. Once the update is complete, restart iTunes to ensure all changes take effect.

How to Update iOS:

1. Go to the "Settings" app on your iPhone.
2. Tap on "General," then tap "Software Update."
3. If an update is available, tap "Download and Install." You may need to enter your passcode to proceed.
4. Follow the on-screen instructions to complete the installation. Your device will restart during the update process.
5. After the update, open the "Music" app and check if your purchased music appears in the library.

Solution 4. Unhide iTunes Purchases

Sometimes, purchased music may not appear in your iTunes library because it has been accidentally hidden. iTunes allows users to hide purchases, which can lead to confusion when these items are not visible in the library. By checking the "Hidden Purchases" tab and unhiding every purchase in the list, you can make sure that all your music is available in your library.

For iTunes:

1. Launch iTunes on your computer.
2. Click on the "Account" menu at the top of the screen.
3. Select "View My Account." If prompted, enter your Apple ID password.
4. In the "Account Information" page, scroll down to the "iTunes in the Cloud" section.
5. Click on "Manage" next to "Hidden Purchases."
6. In the Hidden Purchases window, select the "Music" tab.
7. Browse through the list of hidden purchases and click "Unhide" next to any items you want to make visible again.

For iPhone:

1. Go to the "iTunes Store" app on your iPhone.
2. Tap on your Apple ID at the top of the screen and sign in if prompted.
3. Tap on "View Apple ID" in the Account Settings menu.
4. Find "Hidden Purchases" under "ITUNES IN THE CLOUD."
5. Browse through the list of hidden purchases.
6. Tap the cloud icon next to any items you want to make visible again.

Solution 5. Show All Music

The "Show All Music" option adjusts the visibility of your library content, including items that may be hidden in the iTunes Store.

For iTunes:

1. Launch iTunes on your computer.
2. Click on "iTunes" in the menu bar at the top of the screen.
3. Click on "Store" to access the iTunes Store.
4. In the iTunes Store, look for the "Purchased" option. It may be located in the right-hand sidebar or under the "Account" menu depending on your version of iTunes.
5. Click on "Purchased."
6. In the Purchased section, click on the "All" tab.

For iPhone:

1. Go to the "iTunes Store" app on your iPhone.
2. Tap on your Apple ID at the top of the screen and sign in if prompted.
3. Tap on "View Apple ID" in the Account Settings menu.
4. Find and tap on "Purchased."
5. Tap on the "All" tab.

Solution 6. Redownload Purchased Music

If your purchased music is still not showing in your iTunes library after trying other solutions, redownloading the music can ensure that the purchased content is re-synced with your iTunes library or downloaded directly to your device. If you are part of a Family Sharing group and your purchased music is missing, ensure that the family member who purchased the music has enabled sharing with family members. Each family member can access purchases made by others in the group through Family Sharing.

For iTunes:

1. Launch iTunes on your computer.
2. Click on the "Account" menu at the top of the screen.
3. Select "Purchased" from the dropdown menu.
4. In the Purchased section, click on "Music" to view all your purchased music.
5. Browse through your purchased music library to find the tracks that are missing from your main library.
6. Click the cloud icon next to each track you want to download. This action downloads the music directly to your iTunes library.

For iPhone:

1. Go to the "iTunes Store" app on your iPhone.
2. Tap on your profile icon or name at the top of the screen.
3. Tap on "Purchased" to view your purchased items.
4. Tap on "Music" to view all your purchased music.
5. Scroll through your purchased music to locate the tracks that are missing from your library.
6. Tap the cloud icon next to each track you want to download. This action downloads the music directly to your iPhone's Music app.

Solution 7. Sync iCloud Library

iCloud Music Library is a feature of Apple Music and iTunes Match that keeps your entire music collection in sync across all your devices signed in with the same Apple ID. You can refresh the sync process and restore missing music by turning off and then back on the Sync Library option, whether they're bought from the iTunes Store or imported from CDs. Ensure that your iCloud account is active and that iCloud Music Library is enabled on all devices where you want your music to sync. A stable internet connection is necessary for syncing iCloud Music Library changes across devices.

For iTunes:

1. Launch iTunes on your computer.
2. Click on "iTunes" in the menu bar at the top of the screen.
3. Select "Preferences" from the dropdown menu.
4. Click on the "General" tab in the Preferences window.
5. Find the "iCloud Music Library" option and uncheck the box to turn it off.
6. Click "OK" to save your preferences.
7. Go back to the Preferences window and check the box next to "iCloud Music Library" to turn it on again. iTunes will start syncing your iCloud Music Library again.
8. After syncing is complete, check your iTunes library to see if the purchased music now appears.

For iPhone:

1. Go to the "Settings" app on your iPhone.
2. Scroll down and tap on "Music."
3. Find the "Sync Library" option and toggle it off.
4. Toggle the "Sync Library" option back on.

Solution 8. Re-authorize Computer with iTunes

If your purchased music is not showing in your iTunes library, it could be due to an authorization issue with your computer. iTunes requires that each computer you use to access your purchased content be authorized with your Apple ID.

For iTunes:

1. Open iTunes on your computer.
2. Click on the "Account" menu at the top of the screen.
3. Select "Authorizations" from the dropdown menu.
4. Click on "Authorize This Computer..."
5. Enter your Apple ID and password when prompted.
6. Click "Authorize."
7. iTunes will confirm that the computer has been successfully authorized.
8. After re-authorizing, check your iTunes library to see if the purchased music now appears.

Solution 9. Manual Sync Purchased Music

If you're still facing issues with purchased music not showing in your iTunes library, manually syncing your purchased music can help ensure that all content is properly transferred and visible. This method is useful when automatic syncing may have missed some items or if there are syncing conflicts.

For iTunes:

1. Use a USB cable to connect your iPhone or iPad to your computer.
2. Launch iTunes on your computer if it doesn't open automatically.
3. Click on the device icon located near the top-left corner of the iTunes window.
4. In the left sidebar, click on "Music" under the Settings section for your device.
5. Check the box next to "Sync Music" to enable music syncing.
6. Choose whether you want to sync your entire music library or selected playlists, artists, albums, and genres.
7. Click on the "Apply" or "Sync" button at the bottom-right corner of the iTunes window.
8. iTunes will start syncing your selected music to your device. This process may take some time depending on the amount of data being synced.

Solution 10. Convert Purchased Music to MP3

If you're encountering persistent issues with iTunes not displaying purchased music, converting your purchased music to MP3 format can be a workaround. This method ensures that your music is in a widely compatible format that can be manually synced to any device without encountering DRM (Digital Rights Management) restrictions.

Converting purchased music to MP3 allows you to create a backup of your music library in a format that is not tied to iTunes or Apple's ecosystem. By using a tool like ViWizard Apple Music Converter, you can convert both purchased and ripped audio from iTunes into MP3 files, making them easier to manage and sync across different devices.

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