You're all set to play your favorite playlist on Apple Music, but suddenly, the "Request Timed Out" error pops up. It's annoying, right?
Lots of Apple Music users run into this problem when streaming over cellular networks. It might seem like just a glitch, but there are a few things that could be causing it—like network issues, settings, or even problems with Apple Music's servers.
In this guide, we'll explain why the "Request Timed Out" error happens and give you simple steps to fix it. Whether you're using your iPhone, iPad, or Mac, we'll walk you through practical solutions that real users have found helpful. Let's get started!
Part 1: What Does "Request Timed Out" Mean on Apple Music?
When you encounter the "Request Timed Out" error in Apple Music, it essentially means that your device is struggling to establish a connection with Apple's servers. This can happen for various reasons, such as a poor internet connection, software glitches, or network settings misconfiguration. Understanding the root cause is the first step to resolving the issue.
Part 2: What Causes the "Request Timed Out" Error on Apple Music?
The "Request Timed Out" error can happen for several reasons. Here's a simple breakdown of the most common causes:
Cellular Data Issues: Even with a strong signal, Apple Music may struggle to stream over cellular data. Some users experience playback issues, even though their connection seems fine.
Bugs After Updates: Updates to iOS or the Apple Music app can sometimes introduce bugs, leading to this error. If the problem started after an update, it's likely due to a software issue.
Network Settings Problems: Corrupted network settings can prevent Apple Music from connecting properly, causing the error. Resetting your network settings has helped many users fix this issue.
Subscription or Account Issues: Problems with your Apple Music subscription, like an expired or canceled plan, can stop the app from verifying your access to content. Renewing your subscription often resolves the issue.
Carrier or VPN Interference: Network restrictions or VPN settings can block Apple Music from connecting. Some users have found that adjusting or disabling a VPN helped fix the error.
Part 3: How to Fix the "Request Timed Out" Error on Apple Music
If you're seeing the "Request Timed Out" error on Apple Music, don't worry—this is usually something you can fix with a few quick steps. Let's go through the solutions that can help you get your music back to normal.
- Check Your Internet Connection: First, make sure your internet connection is stable. Whether you're on Wi-Fi or using cellular data, a reliable connection is essential for streaming Apple Music without interruptions. If you're having trouble with cellular data, try switching to Wi-Fi to see if that improves the situation. A weak or unstable connection could be the culprit behind the error.
- Toggle Cellular Data for Apple Music: If the issue persists when using cellular data, try toggling it off and on again. Go to Settings > Cellular, then turn off cellular data for Apple Music, wait a few moments, and turn it back on. This can reset the app's permissions and help fix any connectivity issues.
- Restart the Apple Music App: Sometimes, the app itself may need a fresh start. Close the Apple Music app completely—swipe it away on mobile or quit it on desktop—and then reopen it. Restarting the app can often clear up temporary glitches that may be causing the error.
- Restart Your Device: If restarting the app doesn't work, try restarting your device. Powering off and then back on can clear out any background processes or software hiccups that might be affecting Apple Music. On iPhone or iPad, press and hold the power button (and volume button on newer models), then slide to power off. Once it's off, press and hold the power button to turn it back on. On Mac, click the Apple menu and select Restart.
- Check Apple Music and Apple ID Service Status: It's also worth checking if Apple's servers are experiencing issues. Head to Apple's System Status page to see if there's any problem with Apple Music or your Apple ID services. If their servers are up and running, proceed with the next solutions.
- Update iOS and the Apple Music App: Another potential fix is to ensure both your iOS and Apple Music app are up to date. Sometimes outdated software can lead to unexpected issues. To update iOS, go to Settings > General > Software Update, and for the Apple Music app, head to the App Store, tap your profile icon, and check for any available updates.
- Reset Network Settings: If Apple Music is still not working correctly, you may need to reset your network settings. This can help resolve connection issues that might be causing the error. To do this, go to Settings > General > Reset and choose Reset Network Settings. Be aware that this will erase your saved Wi-Fi passwords, so you'll need to reconnect to networks afterward.
- Sign Out and Sign Back In to Your Apple ID: If none of these steps work, signing out and back in to your Apple ID can help resolve authorization problems. Go to Settings, tap your name at the top, then scroll down and tap Sign Out. After signing out, sign back in using your Apple ID credentials under Settings > Sign In to Your iPhone.
- Enable "Show Apple Music" in Settings: Additionally, make sure that Show Apple Music is turned on in your settings. If it's turned off, it can prevent access to your music. To enable this, go to Settings > Music and ensure the Show Apple Music toggle is switched on.
- Check Apple Music Restrictions: If there are any content restrictions in place, either by you or through parental controls, these could block access to certain tracks. To check, go to Settings > Screen Time > Content & Privacy Restrictions and make sure music content is allowed. Adjust the settings as needed to ensure full access to Apple Music.
- Use a VPN (If Needed): Lastly, if you're dealing with carrier restrictions or network limitations that might be blocking Apple Music, using a VPN could help. A VPN can bypass these issues and restore your connection to the service. Install a trusted VPN app from the App Store, follow the app's instructions to connect, and then try accessing Apple Music again.
Bonus: How to Download Apple Music Without "Request Timed Out" Limits
Apple Music lets you stream millions of songs, but if you're dealing with "Request Timed Out" errors or want to listen offline without needing an internet connection, downloading your favorite tracks is a great solution.
Apple Music allows downloads for offline listening, but these tracks are usually encrypted, so you can only play them in the Apple Music app. If you want to listen to your music on any device, you can use a tool like ViWizard Apple Music Converter.
Why Choose ViWizard Apple Music Converter?
ViWizard Apple Music Converter removes DRM protection from your downloaded songs, letting you convert them to common formats like MP3, FLAC, and WAV. This makes it easy to play your music on any device, even ones that don't support Apple Music. With ViWizard, you can save your tracks on your computer or other devices and listen to them offline, without any restrictions.

A full-featured Apple Music converter that easily converts Apple Music songs, albums, playlists—including iCloud Music Library content, personalized recommendations, and curated playlists—into MP3, M4A, M4B, WAV, AIFF, and FLAC so you can keep your Apple Music forever or transfer it to any device without restrictions.
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