Spotify Songs Greyed Out? Fixed!

Upgraded by Matt Smith on May 27, 2021 3:20 PM.

There are some songs on Spotify greyed out and I can't play them. It happens on the mobile app, the desktop client, and the Spotify web player. How can I fix it? Or how to listen to greyed out songs on Spotify?

Like Spotify Error Code 4, "greyed out songs" is also a common problem that most Spotify users would encounter while listening to Spotify music. Sometimes you may just notice that the songs are occasionally greyed out in search results and the amount of those songs seems to be increasing. Then you won't be able to play greyed out songs on Spotify properly.

We list the reasons why you would encounter Spotify greyed out songs for your reference. But, what's the best way to fix Spotify songs greyed out issues? Let's take a look at this article and find out some solutions accordingly to fix greyed out songs on Spotify issue quickly and easily.

fix spotify songs greyed out

Why are Some Songs Greyed out on Spotify
How to Play Unplayable Songs on Spotify
     Solution 1. Check Internet Connection Issue
     Solution 2. Check VPN Network
     Solution 3. Check Spotify Program
     Solution 4. Save Offline Spotify Music Tracks

Why are Some Songs Greyed out on Spotify (Unplayable)?

Whenever there's a song greyed out on Spotify, it simply means that Spotify failed to connect to the resource as it's supposed to. The reason could be one of the followings:

1. Country Restriction/Regional Block: Those greyed out tracks just mean that for whatever reason, they are unavailable in your country or region. It would have something to do with licensing or the request of the record label or artist. In this case, Spotify doesn't have control over this as it's up to the individual music companies.

2. Connection Error: The problem would appear if the Internet connection is down on your computer, or the Offline Mode is turned on in the Spotify desktop app.

3. Network Issue: If you are meeting the greyed out songs issue on mobile devices, you might have improperly turned off the cellular data usage for Spotify and cause this problem.

4. Censorship Issue: Some songs might fail to pass the music audit system in some countries.

No matter what reason has prevented you from accessing Spotify songs smoothly, you can try the following fixes to make the greyed out songs available again.

How to Play Unplayable Songs on Spotify - 4 Solutions

Now we know some possible reasons for Spotify greyed out songs. It is time to learn the fixes for this problem. Check them to know how to play greyed out songs on Spotify.

Solution 1. Troubleshoot Your Internet Connection Issue

As soon as you begin to notice that there are some songs greyed out on Spotify, you'd better check the Internet connection on your computer or mobile device firstly.

On the Desktop Client

spotify settings

Step 1. Go to Network & Internet Settings on PC (or Network on Mac) and clean up Internet barriers.

Step 2. If the Internet connection works fine on your PC, then you are suggested to check whether Spotify has been added into the whitelist of firewall. If not, move it to the firewall exception list.

Step 3. Open Spotify desktop app. Under Settings, turn the option Show unavailable songs in playlists on.

On the Mobile App:

On cellphone, go to Settings > Cellular. Then scroll down and turn Spotify app on.

Solution 2. Check VPN Network

In most cases, the Spotify grayed out songs could be caused by country restriction as they are not supported in specific areas. To solve the problem, you may check whether there's something wrong with the VPN connection on your computer or smartphone.

Step 1. If you are using some paid VPN services, make sure it's not expired yet. Otherwise you should renew it in order to keep using the network.

Step 2. If the VPN works just fine, make sure it's connected to American or European servers, as Spotify streaming music is fully supported in most of America and Europe.

Step 3. If that doesn't help, you may change to another VPN service for a try.

Solution 3. Clear Spotify Cache or Reinstall Spotify Program

Sometimes the bug on Spotify will cause Spotify songs greyed out. In this case, you could try to remove the Spotify program from your device and reinstall it to your device again. Otherwise, when your mobile device is occupied by a large number of caches, your mobile device cannot automatically load your songs on Spotify, which makes songs grey out on Spotify. For solving this issue, you could try to clear Spotify cache or delete greyed out songs on Spotify, then collect those greyed out songs on Spotify.

Solution 4. Download Spotify Songs for Playing Offline

You can also try to search the Spotify greyed out songs in Spotify and check whether they are available. It would be better if you could download Spotify unplayable songs so you can listen to Spotify music offline anywhere even without the network connection.

For Premium members, you can easily save music from Spotify for listening in the offline mode. However, for Free users, you could use a third-party downloader for Spotify like ViWizard Spotify Music Converter to extract any songs or playlists from Spotify to plain audio formats with high audio quality. It can work well for both Free and Premium users as well as let you personalize your Spotify music. After the conversion of ViWizard, the Spotify songs greyed out issue will never influence you.

spotify music converter

Key Features of ViWizard Spotify Music Downloader

  • Download any Spotify song, playlist without premium subscription
  • Remove protection from Spotify podcasts, tracks, albums or playlist
  • Convert Spotify podcasts, songs, album, and playlists to plain audio formats
  • Work at 5X faster speed and preserve original audio quality and ID3 tags
Download Download

Simply have a try of the trial version of ViWizard Spotify Music Converter and start downloading Spotify songs offline with the following steps:

Step 1Drag Spotify Tracks into Spotify Converter

add spotify music to ViWizard

Run ViWizard Spotify Music Converter on your computer. After it loads the Spotify app, log into your Spotify account and browse the store to find any song or playlist you want to download from Spotify. Then drag and drop it from Spotify to the downloading window of ViWizard.

Step 2Configure the Output Audio Profile

set output files

Click the Preferences option under the Menu within ViWizard software to select the output audio formats, including MP3, AAC, WAV, FLAC, M4A, and M4B. You can also adjust other audio parameters like codec, bit rate, and sample rate.

Step 3Extract Music from Spotify Offline

download spotify songs

Go back to the main interface of ViWizard software and start to download Spotify unplayable songs by clicking the Convert button. After the conversion, click on the Converted icon to browse the well-downloaded tracks or playlists.


The above is all the solutions on how to listen to greyed out songs on Spotify again. You need to know where your problem is. Then you could choose an appropriate way to fix Spotify songs grey out issue immediately. Among them, ViWizard Spotify Music Converter could be a great helper for fixing this problem.

With its help, you are able to share and transfer the offline Spotify songs to any device and player for playing, without worrying about the issues like VPN network, internet connection, or Spotify subscription any more. What's more, you can play greyed out songs on Spotify even though those music tracks are not available in the library of Spotify.

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is an amateur writer engaged in ViWizard in 2013. He is a movie lover who write a lot of movie reviews for many websites and blogs.

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