How to Fix Spotify Saying 'No Internet Connection Available'

Part 1. How to Fix Spotify's "No Internet Connection Available" Error

To fix this error, start by identifying the likely cause, such as a network issue, offline mode being enabled, or a system setting. This problem happens often on Android devices and is commonly caused by data usage restrictions that limit Spotify to Wi-Fi only or block background data. Desktop users may also need to check firewall or security settings. Following these steps helps restore Spotify's connection and get your music playing again.

Step 1. Check Your Internet Connection

Spotify needs an active and stable connection to reach its servers. Even if your phone or computer shows it's connected, the network may be weak, unstable, or limited. When that happens, Spotify can't connect and shows the "No internet connection available" message. Switching networks or briefly turning Wi-Fi or mobile data off and back on often restores the connection.

Android & iOS

Step 1 Open your device Settings app and tap Wi‑Fi.

Step 2 Make sure Wi‑Fi is turned on, then check if you are connected to a network.

Step 3 If you are using mobile data, go to Mobile Data/Cellular and make sure it is enabled.

Step 4 Turn Wi‑Fi or mobile data off, wait a few seconds, and turn it back on.

Step 5 Try switching between Wi‑Fi and mobile data to see if the app connects.

Windows & Mac

Step 1 Click the network icon in your taskbar or menu bar to check your connection.

Step 2 Turn your Wi‑Fi off and back on, or unplug and replug your Ethernet cable.

Step 3 Open a browser and make sure other websites load properly.

Step 4 Restart your router if nothing loads.

Step 5 Try connecting your computer to a different network and open the app again.

Step 2. Disable Offline Mode

Offline Mode lets Premium subscribers play downloaded music, podcasts, and audiobooks without using the internet. If it's turned on by accident, Spotify won't try to connect online, and the app may appear stuck offline. Turning it off allows you to reconnect and stream normally.

Android & iOS

Step 1 Open the app and tap the Home icon, then tap the gear icon to open Settings.

Step 2 Scroll to Data Saver & Offline or Playback settings.

Step 3 Locate Offline Mode and turn it off.

Step 4 Close and reopen the app to ensure it reconnects online.

Step 5 Check that your downloaded content is available and not grayed out.

Windows & Mac

Step 1 Open the desktop app and click your profile icon or go to Settings.

Step 2 Scroll to Offline Mode and turn the switch off.

Step 3 Close and reopen the app to confirm it reconnects online.

Step 4 Check that your playlists still display the download icon.

Step 3. Check Data Usage Restrictions (Mobile Only)

On mobile devices, system settings control how apps use data. Spotify might be limited to Wi-Fi only, blocked from using background data, or restricted by data saver or battery saver features. When these limits are active, Spotify may act like there's no internet even when the network is fine. This is particularly important on newer Android and iOS devices with strict data-saving features.

Android & iOS

Step 1 Open your device Settings and tap Apps or Applications.

Step 2 Select the app from the list of installed apps.

Step 3 Tap Mobile Data & Wi‑Fi or Cellular Data.

Step 4 Make sure Background Data and Unrestricted Data are allowed.

Step 5 Reopen the app and test if it can stream content.

Step 4. Disable VPN or Proxy

VPNs and proxies change how your internet traffic is routed. While useful in some situations, they can block or slow Spotify's connection. If you're using one, try turning it off. When Spotify can't reach its servers, it may show the no internet message. This is a quick way to check if network interference is causing the problem.

Android & iOS

Step 1 Open your VPN or proxy app and turn it off.

Step 2 Reopen the app and try connecting.

Step 3 If needed, try a different VPN server.

Step 4 Remove the VPN app temporarily if the issue persists.

Windows & Mac

Step 1 Open your VPN or proxy client and turn it off.

Step 2 Restart the app and test connectivity.

Step 3 Add the app as an exception in your VPN settings if needed.

Step 4 Try running the app again without any VPN or proxy enabled.

Step 5. Log Out and Sign Back In

Sometimes Spotify's login session becomes outdated or stuck. When this happens, the app may fail to sync with Spotify's servers. Logging out and back in refreshes the session. Using "Sign out everywhere" also helps clear conflicts from multiple devices using the same account.

Android & iOS

Step 1 Open the app and tap the gear icon to open Settings.

Step 2 Scroll down and tap Log Out.

Step 3 Wait a few seconds and then sign back in with your account.

Step 4 If the problem persists, open a browser, log into your account, and select Sign Out Everywhere.

Step 5 Sign back in on your device and try again.

Windows & Mac

Step 1 Open the app, click your profile icon, and select Log Out.

Step 2 Close the app completely.

Step 3 Reopen the app and log back in.

Step 4 If necessary, visit your account page in a browser and choose Sign Out Everywhere.

Step 5 Sign back in on your desktop app.

Step 6. Clear App Cache

Spotify stores temporary files to make the app faster. Over time, these files can get corrupted, which may prevent Spotify from loading content or recognizing an active connection. Clearing the cache removes these files and lets Spotify fetch fresh data.

Android & iOS

Step 1 Open the app and tap the gear icon to open Settings.

Step 2 Scroll to Storage or Storage & Cache.

Step 3 Tap Clear Cache or Delete Cache.

Step 4 Confirm the action when prompted.

Step 5 Reopen the app and test if it works properly.

Windows & Mac

Step 1 Close the app completely.

Step 2 Open Settings in the desktop app and scroll to Storage.

Step 3 Click Clear Cache.

Step 4 Relaunch the app and check if the issue is resolved.

Step 7. Restart the App and Your Device

Apps and operating systems don't always reset cleanly. Background processes or minor glitches can block network access. Closing Spotify completely and restarting your phone, tablet, or computer refreshes everything. Think of it like giving your device a short break - it clears leftover processes and restores connections.

Android & iOS

Step 1 Close the app completely by swiping it away from recent apps.

Step 2 Restart your phone or tablet.

Step 3 Open the app again and try connecting.

Step 4 If needed, restart your Wi‑Fi or mobile data connection.

Step 5 Test different content to make sure the app works.

Windows & Mac

Step 1 Quit the app completely from the taskbar or menu bar.

Step 2 Restart your computer.

Step 3 Open the app and try streaming content.

Step 4 If necessary, also restart your router or network hardware.

Step 8. Update or Reinstall the App

Old app versions can have bugs that affect connectivity. Updating ensures you have the latest fixes. If the problem continues, reinstall the app. This replaces all files and settings and removes any corrupted components, giving you a fresh start.

Android & iOS

Step 1 Open the App Store or Google Play Store.

Step 2 Search for the app and tap Update if an update is available.

Step 3 If updating does not solve the problem, uninstall the app.

Step 4 Reinstall the app from the store.

Step 5 Sign in and test if the app works properly.

Windows & Mac

Step 1 Check for updates in the desktop app under Settings > About.

Step 2 Install any available updates.

Step 3 If problems continue, uninstall the app via Control Panel (Windows) or Applications folder (Mac).

Step 4 Restart your computer.

Step 5 Download and install the latest version from the official website.

Step 9. Check Firewalls and Security Settings (Desktop Only)

On computers, security software can block apps from accessing the internet. Even if your browser works, Spotify may be blocked. Make sure Spotify is allowed in your firewall settings. On Windows or Mac, add Spotify to the list of allowed apps.

Windows & Mac

Step 1 Open your Firewall or antivirus settings.

Step 2 Check if the app is allowed through the firewall.

Step 3 If it is blocked, add it as an allowed app.

Step 4 Temporarily disable the firewall to see if the app connects.

Step 5 Re-enable the firewall and keep the app in the exceptions list.

Step 10. Verify Device and Network Settings

Some problems come from the device or network rather than Spotify. Incorrect date and time, strict data-saving modes, or network restrictions can interfere with secure connections. Double-check these settings to ensure nothing is blocking Spotify. This step catches rare causes of the error.

Android & iOS

Step 1 Open Settings > Network & Internet or Connections.

Step 2 Make sure Airplane Mode is turned off.

Step 3 Verify that Mobile Data is allowed for the app.

Step 4 If using Wi‑Fi, check your router settings or reset the router.

Step 5 Test the connection on another device to see if the network is working properly.

Windows & Mac

Step 1 Open Network settings on your computer.

Step 2 Ensure you are connected to Wi‑Fi or Ethernet.

Step 3 Disable Airplane Mode if it is enabled.

Step 4 Run a network troubleshooter to detect any issues.

Step 5 Test other online apps to confirm connectivity.

Part 2. How to Listen to Spotify without Internet Connection

If the connection issue continues or you need music on the go, Spotify offers offline listening through its Premium plan. Premium subscribers can download playlists, albums, and podcasts for in-app offline playback. Free users can turn to ViWizard Spotify Music Converter for local playback. ViWizard allows both Premium and free users to download Spotify music, podcasts, and eligible audiobooks to a Windows PC or Mac as audio files, including MP3, WAV, M4A, M4B, AIFF, or FLAC. Whether you're entering a no-signal area or simply want to save data, ViWizard provides a flexible way to listen to Spotify without relying on Wi-Fi, mobile data, or an extra Premium subscription.

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