How to Solve Tidal Stops Playing When Screen Is Off

By Adam Gorden Posted on September 1, 2023

tidal stops playing when screen is off

Tidal is a global music streaming platform that attracts many people to listen to it anytime. When do you often listen to Tidal music? On the commute or in the bathroom? In these scenarios, you can't avoid playing Tidal in the situation of locking the screen. Have you ever come across Tidal stops playing when you lock the phone? It must be really disturbing if the music stops playing frequently when the screen is off, right? Thankfully, you can find the reason and fixes in this post to solve the issue that Tidal stops playing when screen is off.

Part 1. Why Does Tidal Stop Playing When Screen Is Off?

To solve an issue, you have to figure out some of the reasons why that problem arises at first. Now, you can consider if there are any of the following possible reasons for playing interruption so that you can better find a way to remedy the issue.

Unstable network status: The first thing you can do is check the network status of your device. You need to reset and reconnect your Network-related settings if you find the network is unstable.

Tidal is outdated: Another reason could be that the version of the Tidal app you are using is too low thus affecting the music playback feature. Then you need to update the Tidal app to the latest version.

The Tidal app is blocked in sleep mode: Your device's sleep mode is on and the Tidal app is blocked by it. Because sleep mode will freeze your idle apps and limit the frequent switching of networks. In that case, you should disable the sleep mode to make Tidal run smoothly.

Active low power mode: Low power mode prevents a lot of apps from running in the background, so it's best to turn it off if you don't need to save on power usage. Then, your Tidal app will run better.

Restricted background activity: If the background activity settings on your devices are not allowed, the Tidal app will be restricted when you lock the screen of your device.

Excessive cache: There are excessive music cache files on your Tidal app so your device cannot run better. Therefore, you need to clear the excessive cache of your Tidal.

Part 2. How to Fix Tidal Stops Playing When Phone Locks

After you know the reasons of Tidal stops playing when the screen is off, you can get the suitable methods below to solve the issue. If the method of this part is not effective, read the next part and you will find an alternative way to avoid this issue.

Method 1. Confirm Network Status

If there is a problem related to an app like this, you can check the status of your network. Just head to the settings of your device to check the WLAN, VPN, and wireless data. You can toggle them off and on to see if it works or not.

For the wireless data-related settings you can follow the steps below on your iPhone:

Step 1. Head to the Settings of your device and scroll down to find the Tidal app.

Step 2. Select Wireless Data, then choose the WLAN & Cellular Data button.

enable wireless data on iphone

Method 2. Inactive Sleep Mode

If you enable the sleep mode, then Tidal's background running will be blocked when you turn the screen off. Therefore, you should take the following settings to disable the sleep mode to make it run better. By the way, sleep mode can reduce the system power consumption of your device. You'd better turn off sleep mode when you have enough power.

On Android:

Step 1. Go to Settings of your device, and select the Battery button.

Step 2. Tap Sleep mode to toggle it off.

inactive sleep mode on android

Method 3. Force Stop and Restart the Tidal App

There's also a big chance that this issue happens because of the tidal app itself, so you can try to force it to stop and then restart the app.

On iOS:

Step 1. Swipe up from the bottom to the top on your home page.

Step 2. Locate the Tidal app and swipe upwards to close it.

Step 3. Find the Tidal app on your device to restart it.

force stop tidal on ios

On Android:

Step 1. Head to Settings, and scroll down to tap the Applications and Permissions button.

Step 2. Tap App Manager and find the Tidal app to tap it.

Step 3. You can see the Force stop tab, then tap it.

Step 4. Back to the home page of your device, and find the Tidal app to start it again.

force stop tidal on android

Method 4. Allow Background Activity

Enabling the background activity is also an essential operation for Tidal to work properly when the screen is off. You can take the following steps to allow background activity.

On iOS:

Step 1. Open your Settings on the home page.

Step 2. Select the General button and choose the Background App Refresh button.

Step 3. Make sure the Background App Refresh is on and scroll down to find the Tidal app.

Step 4. Toggle the Tidal app on to allow background activity.

allow background active on ios

Method 5. Disable the Low Power Mode

Low power mode temporarily reduces background activity like the possibility of preventing certain applications from running in the background. So, if you still have enough power left in your phone, it's better not to turn on the low battery mode to interfere with Tidal's operation.

On iOS:

Step 1. Head to Settings on your iPhone and locate the Battery button.

Step 2. Toggle off the Low Power Mode if it is on.

disable the low power mode on ios

On Android:

Step 1. Open the Settings on your device, then scroll down to tap Battery.

Step 2. Turn off the Low power mode by tapping it.

disable low power mode on android

Method 6. Update the Tidal App

Apart from this, you should also check if your Tidal app is the latest version. If your tidal app is not the latest version then you should go ahead and update it. Outdated versions of apps may have various bugs or vulnerabilities waiting to be fixed, so updating to the latest version of the app will give you a better experience.

On iOS:

Head to the App Store and enter Tidal on the search bar, then tap the Update option to make sure it is the latest version.

On Android:

Go to the Google Play Store and search for Tidal. Tap Update if it is available.

Method 7. Clear the Cache

As mentioned earlier, the excessive cache of Tidal music files also causes Tidal to pause or stop. Hence, clearing the cache is not a bad practice to make the application run more smoothly. You should be reminded that clearing the cache also removes your data and downloaded music files on Android.

On iOS:

Step 1. Navigate Settings on your device, and find the General button.

Step 2. Tap iPhone Storage and find the Tidal app.

Step 3. Choose Offload App to clear the storage of the Tidal app.

clear the cache on ios

On Android:

Step 1. Head to Settings and choose Applications and Permissions.

Step 2. Tap App manager and find Tidal on the new page.

Step 3. Choose the Storage button, then tap Clear cache.

clear cache on android

Part 3. Ultimate Method to Keep Tidal Playing Anytime

Now, you have tried to practice the above methods and whether they work for you or not. It is wonderful that any of the methods listed above can help you. Even if the above methods don't work for your issue, don't worry, and the ultimate method that will be introduced to you is the one that can keep you playing tidal music smoothly anytime. All you should need is a converter that can help you convert Tidal music to MP3. Then you can play music files on your phone or other supported devices without the Tidal app.

As a master of converting Tidal music, ViWizard Tidal Music Converter can download your desired music, playlist, podcast, and album from Tidal at 5X speed. Moreover, you can get the Tidal music with 100% original quality after conversion. With the converted Tidal music files, you can freely transfer them to your phone, SD cards, MP3 players, and other supported devices. In that case, you can play Tidal music any time even if the screen of your phone is locked. You can also avoid many other issues from the Tidal app so you can get a better experience of listening to Tidal music.

tidal music converter

Key Features of ViWizard Tidal Music Converter

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* Security verified. 5, 481,347 people have downloaded it.

  • Download any Tidal content, including songs, albums, playlists, and artists
  • Support exporting Tidal music to MP3, AAC, FLAC, WAV, M4A, and M4B
  • Preserve a whole set of ID3 tag information in the downloaded Tidal songs
  • Handle the conversion of Tidal music up to 5× faster speed and in batch

Step 1Upload Tidal Music to ViWizard

Open the installed ViWizard Tidal Music Converter, then the Tidal app will be launched at the same time. Select your desired music tracks from Tidal. You can copy the related music links and paste them to the search bar on the interface of the converter, or you can drag and drop your target Tidal music to the converter directly.

add tidal music

Step 2Convert Tidal Music to MP3

After all your music is uploaded, you can click the menu button at the top right corner. Choose Preferences and go to the Convert tab. Then you can set your output format as MP3. You can also personalize the parameters like channel, sample rate, and bit rate. After the settings are complete, click the OK button to save your settings.

select output format

Step 3Download Tidal Music on Your Device

Click the Convert button to start the conversion on ViWizard, then your selected music will be converted and downloaded automatically to your device. After the conversion, you can also browse the converted files by clicking the Converted button. Now you can transfer the converted files to your phone by a USB cable.



Hopefully, all the listed methods above will be useful to you. Of course, you have to realize that some application issues are unavoidable. No app is bug-free. Therefore, if your Tidal music stops playing frequently when the screen is off, maybe ViWizard Tidal Music Converter would be a better choice for you so you can listen to Tidal music without using the Tidal app. Try to use the converter now and you will find how smart the tool is.

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