
Got this song saved and downloaded as well, yet suddenly this morning it turned unavailable to play. Still in my liked songs library and in Tidal's artist page but it won't play. Would anyone know what to do / happened?
– Fayinga from Reddit
Have you got a Tidal notice that says "Sorry, this content is currently unavailable (-1:7:2000)"? If you have, you are not alone. Some of your favorite songs may suddenly become unavailable for playback, but they stay in your music collection like before. Why does this happen? And how can you resolve this issue in minutes?
This article will explain why the '1:7:2000' error code occurs and offer multiple fixes to help you resolve the issue, as well as a tip for saving and keeping Tidal content forever. Let's dive in!
Part 1. Why Does Tidal Say "This Title Is Unavailable"?

The Tidal title unavailable error can happen in many situations. Whether you are streaming Tidal online or listening to downloaded songs offline, this playback problem can appear sometimes. It can be frustrating and confusing to see this message. Do not worry, it is not your fault. Many users experience this on different devices, usually because of the factors listed below.
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Licensing and Distribution Changes
One of the main reasons a track becomes unavailable on Tidal is related to licensing and distribution agreements. If an artist changes labels or a label adjusts its distribution rights, certain tracks may no longer be available. Tidal cannot control these external agreements and can only provide content for which it has streaming rights. These changes often cause tracks to disappear from playlists or appear as unavailable even if they were playable before.
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Regional Availability
Not all Tidal content is available in every country. Some songs cannot be played in certain regions because of legal restrictions set by rights holders. If a track is not licensed in your location, it will show as unavailable even if it appears in your library. This is due to regional rules rather than any issue with your account or device.
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Replacements, Reissues, and Changes in Audio Quality
Tracks can also appear unavailable when they are replaced, remastered, or reissued. When a distributor uploads a new version with updated Hi-Res FLAC, Tidal treats it as a new track with a different ID. Playlists that point to the original version will show the track as unavailable. Searching for the track again or adding the new version usually restores access. This often happens with remastered albums, deluxe editions, or high-fidelity updates.
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Account or App Issues
Some unavailable tracks result from account or app issues rather than licensing or removal, though rare. Sync problems, outdated app versions, corrupted cache, or metadata mismatches can make tracks appear missing. Playlists may show unavailable tracks even though the content still exists on Tidal's servers. Logging out and back in, clearing the cache, switching devices, or reinstalling the app can often fix the problem.
Pro Tip: Submit a Tidal Music Request
If none of the above works, you can ask Tidal to bring back the song through their Music Request Form.

Visit the Tidal Music Request form from here.
Fill out the form with the country you live in, the title, and the artist's name for the unavailable content.
Submit the request and wait for a response from Tidal.
Part 2. How to Fix "This Title Is Unavailable" on Tidal
After looking at the possible causes of the Tidal content unavailable error, you can start fixing the Tidal title unavailable error.
Step 1: Log Out and Log Back In
Tracks may appear unavailable due to small account glitches or sync issues. Logging out and signing back in refreshes your session and rechecks your account permissions.
Step 1 Open the Tidal app on your device.
Step 2 Tap your profile icon in the top-right corner.
Step 3 Select Settings.
Step 4 Tap Log Out.
Step 5 Close the app entirely by swiping it away.
Step 6 Re-open the Tidal app.
Step 7 Log back in using your username and password.
Step 2: Clear Tidal App Cache
Old or corrupted cache files can stop tracks from playing. On mobile, clear the cache in your device settings. On desktop, use the cache option in the Tidal app. Clearing the cache forces Tidal to fetch fresh data, which often fixes tracks that look unavailable but are still in your library.
For Android

Step 1 Open the Settings app on your phone.
Step 2 Tap Apps or Application Manager.
Step 3 Scroll and select Tidal.
Step 4 Tap Storage & cache.
Step 5 Tap Clear cache.
Step 6 If the issue persists, tap Clear storage/data.
Step 7 Re-open Tidal and log in again if required.
For iOS

Step 1 Open the Settings app on your iPhone or iPad.
Step 2 Tap General > iPhone Storage.
Step 3 Scroll and select TIDAL.
Step 4 Tap Offload App.
Step 5 Open Tidal and test the track.
Step 6 If the title is still unavailable, delete Tidal.
Step 7 Reinstall Tidal from the App Store and log in.
Step 3: Search for the Track Again
Some songs are only available in certain countries due to licensing. If a track isn't available in your region, it may show the "This title is unavailable" error message on Tidal. You can search online or use a tool like Album Availability Map to check whether this is the cause.

Step 1 Tap the Search icon (magnifying glass).
Step 2 Enter the name of the song or album that shows the error.
Step 3 Find the correct result in the search list. If it's unavailable, the title may not be playable due to licensing changes or regional restrictions.
Step 4: Remove and Re‑add the Track or Playlist
Tracks may be moved, replaced, or re-indexed in Tidal's library. Playlists do not always update immediately. Search for the song or album directly - it may have been reuploaded without you noticing.
Step 1 Go to your Library in the Tidal app.
Step 2 Locate the unavailable song or playlist.
Step 3 Tap the three dots (…) and select Remove from My Collection.
Step 4 Open the Search tab.
Step 5 Find the same title again.
Step 6 Tap Add to My Collection.
Step 7 Try playing the title again.
Step 5: Update the Tidal App
If a track still won't play, remove it from your playlist or library and then add it back. For offline playlists, you may need to download it again. This refreshes the track's status and often fixes errors caused by corrupted playlist data or interrupted downloads.

Step 1 Open the Google Play Store (Android) or App Store (iOS).
Step 2 Search for TIDAL.
Step 3 If an Update button appears, tap it.
Step 4 Wait for the update to finish.
Step 5 Open Tidal and test the song.
Step 6: Reinstall the Tidal App
An older app version can cause tracks to appear unavailable. Although rare, it can still happen. Update the app to get the latest bug fixes. If problems persist, uninstalling and reinstalling Tidal clears stored data and resets settings, which solves most persistent issues.
Step 1 On Android, long-press the Tidal icon and tap Uninstall. On iOS, press and hold Tidal, then tap Delete App.
Step 2 Restart your device.
Step 3 Open the App Store or Play Store.
Step 4 Search for TIDAL and tap Install.
Step 5 Log in to your account and test the unavailable title.
Step 7: Download the Track as MP3 (If Available)

Downloading a track through Tidal's offline feature won't bypass the unavailable error because Tidal requires users to go online periodically - usually before the next billing cycle - to verify an active subscription, maintain downloads, and support artists. Offline downloads provide continued access for Premium or HiFi users and can sometimes fix issues caused by app glitches.
However, saving Tidal tracks in open audio formats like MP3 can ensure long-term access, even if tracks are removed due to future licensing or distribution changes. You can consider using ViWizard Tidal Music Converter - a professional tool for downloading Tidal content and keeping audio in high quality. It lets you download your favorite Tidal songs and save them in DRM-free formats such as lossless FLAC, MP3, AAC, and M4A. This offers a more secure way to keep any favorite tracks, including exclusive releases.
Key Features of ViWizard Tidal Music Converter
Free Trial Free Trial* Security verified. 5, 481,347 people have downloaded it.
- Download full songs, albums, playlists, and artists from Tidal without ads offline
- Convert Tidal tracks in bulk at up to 35x faster speed
- Export Tidal music to MP3, FLAC, WAV, AIFF, M4A, and M4B
- Support various quality options up to a maximum of 24-bit, 192 kHz
Step 1Log into Your Tidal Account
As ViWizard Tidal Music Converter has a built-in Tidal web player, you can just launch ViWizard software on your computer and log into your Tidal account without the Tidal app. Once logged in, you have the full Tidal music library in ViWizard.

Step 2Customize the Output Preferences
Click on the hamburger icon in the upper right corner and select "Preferences," where you can configure output settings such as output directory, output format, output filename, and more.

Step 3Select Any Content for Download
Search for songs, playlists or albums by name or keywords, or copy and paste the URL into the search bar to access them directly. Once you've found it, click on it and then click the cyan-colored "Add Music" icon in the lower right corner.

Step 4Download Tidal Music
Go to the conversion list, and click the "Convert" icon at the bottom right. Now, ViWizard will start to download them and convert them losslessly to the universal DRM-free format you set.

Step 5Access the Downloaded Tidal Music
Once complete, you can go to the "History" section to view the downloaded music and play the downloaded tracks within the ViWizard player.

Conclusion
While Tidal provides an exceptional music streaming experience, errors like 'This title is unavailable' or missing tracks can disrupt your enjoyment. By understanding the reasons behind these issues and following the troubleshooting steps, you can resolve them effectively. To safeguard your music library forever, consider using tools like ViWizard Tidal Music Converter to save your tracks offline. This way, you can enjoy your favorite Tidal songs anytime, anywhere, without any issues.

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