Solved! Apple Music Not Playing Songs?

Posted by Adam Gorden on Jan 14, 2022 3:15 PM.

"My Apple Music will not play Heat Waves by the Glass Animals. When I attempt to play a song on the first try it skips the song and on the second try it displays a prompt that says "Can't open; this content is not authorized" Other songs from the album play and I have deleted and re-downloaded the song multiple times. Can anybody help me? Thank you." - User from Reddit.

Apple Music is one of the most popular streaming services globally. You can stream over 90 million songs, including albums, playlists, and podcasts on it. However, sometimes you will get wrong when playing Apple Music. Did you meet the problem as above? If you want to know how to fix Apple Music not playing songs, here's the right place. We will show you some cases of Apple Music not working and how to fix them. Let's dive in.

fix apple music not playing

Part 1. How to Fix Apple Music Playlists Not Playing
Part 2. Apple Music Not Playing Certain Songs
Part 3. Best Way to Play Apple Music on Any Device

How to Fix Apple Music Playlists Not Playing

There're many reasons that will cause Apple Music not playing. But most of them can be solved by the solutions below. Here we collect some simple solutions for you, you can have a try.

Check Your Internet Connection

If you are using your phone and now have a poor signal, try turning on Airplane Mode, wait a few seconds and turn it off, the phone will search for a signal again. If you are using WiFi, make sure you have a strong WiFi signal. The solution is available on for both iPhone and Android phone.

Check Subscription Validity and Region

If there's no problem with your internet, then you need to check the subscription to Apple Music. If your subscription is expired or be canceled, you may unable to stream Apple Music anymore. But you can renew the subscription as per the steps below.

renew apple music subscription

For iOS Users

1) Open the Setting app and tap the profile picture.

2) Tap the subscription option.

3) You'll see Apple Music here and tap Apple Music to renew the subscription.

For Android Users

1) Open the Apple Music app and click your profile picture or three dots button arranged in a vertical line.

2) Click Settings > Manage Membership.

3) Choose the subscription plan you want.

Don't forget to check your account region. If your account region doesn't support Apple Music, you will be unable to use Apple Music services. It often happens on non-US users, so be careful. Ensure your subscription and account region are valid.

Re-login to Your Apple ID

The third way is to re-login your Apple Music account. Please follow the guide here.

re-login apple id

1) Tap the Settings app and tap your user name or image at the top of the menu.

2) Then scroll down and tap Sign Out, then enter your Apple ID password to confirm.

3) Sign back in, and see if Apple Music is now working

Android users can log out your Apple ID in the Apple Music app. Go to the Account Setting in Apple Music and then sign out your Apple ID and re-login to it.

Restart the Apple Music App

Sometimes, maybe something is wrong with the Apple Music app and you can try to restart the app. If you don't know how to close the app, you can follow the steps here.

For iOS Users

1) To close the Apple Music app, open the App Switcher, swipe right to find the app, then swipe up on the app.

2) To restart the Apple Music app, go to the Home Screen (or App Library), then tap the app.

If there's nothing happens after reopening the app, you can try other methods in the following.

For Android Users

1) Open Settings app on your phone.

2) Click the Apps option

3) Then choose Apple Music

4) Tap the Force Stop button.

5) Open the Apple Music app again.

Update Apple Music and iOS to the Latest Version

Make sure both of your device and the Apple Music app are in the latest version. Sometimes you may miss the note of updating. You can check the version of your device in the Setting app. To view the information of the Apple Music, go to the App Store or Google Play. If the app not in the latest version, just update it.

updeat apple music app

Reboot Your Device

If all the ways above didn't get the job done, just restart your phone. Then reopen the Apple Music app to see if it can work. Here's an example of iPhone.

restart your device

For iOS Users

1) Press and hold the Side button and the Volume Down button at the same time, until the Power off slider appears.

2) Just drag the slider to the right, and your iPhone will power off.

3) Long press the right-side button until you see the Apple logo to restart your iPhone.

For Android Users

1) Long press the slide button until the Reboot button appear.

2) Tap the Reboot icon.

Apple Music Not Playing Certain Songs

Check Content Restrictions

When explicit songs can't be played on Apple Music, it might be caused by the content restriction. You can check the details in the Setting app. This way only available on iPhone.

updeat apple music app

1) Open the Setting app on your device.

2) Head over to Screen Time > Content & Privacy Restrictions.

3) Go to Content Restrictions.

4) Open the Music, Podcasts, News & Workouts section.

5) Select Explicit.

Redownload the Songs

You can also try to redownload the invalid song. First, delete the song and then search the title of the song on the searching bar to download it again. If the song is valid, it will be played correctly after you re-download it.

Through the guide above, you may fix most of the problems of Apple Music. You can also connect to Apple Music if you still can't fix it.

Best Way to Play Apple Music on Any Device

The downloaded Apple Music can be offline playing on its app. But due to the encryption of Apple Music, the downloaded Apple Music is not belonging to you. Users can't use Apple Music on other apps. But there's a way can help you play Apple Music on multiple devices.

ViWizard Audio Converter is a good choice to download and convert Apple Music into other formats, like MP3, AAC, FLAC, and others. And it can maintain the original audio quality after the conversion. So, you don't have to worry about the audio quality loss. Moreover, ViWizard allows users to edit the ID3 tags, you can rewrite the tag based on your need.

audio converter

ViWizard Audio Converter Key Features

  • Convert Apple Music to MP3, AAC, WAV and other formats
  • Convert iTunes audiobooks and Audible audiobook into MP3 and others
  • 5x high conversion speed
  • Maintain lossless output quality
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Guide: How to Convert Apple Music to MP3 via ViWizard

Now we will show you how to download and convert Apple Music to MP3 for playing on other devices.

Step 1 Load Apple Music Files into the Converter

add apple music songs

Start the ViWizard Audio Converter program. The iTunes app will be available immediately. There are two Add (+) buttons in the top-center of the new interface. To import Apple Music to ViWizard for conversion, navigate to your Apple Music library by clicking the Load iTunes Library button in the upper-left corner of the window. You may also drag the downloaded Apple Music files into the converter by dragging and dropping them.

Step 2Set the Output Format and Audio Parameters

set output settings

Then, navigate to the Format panel. You can select the audio output format you want from the available options. You can select MP3 as the output format here. ViWizard has an audio editing feature that allows users to fine-tune a few music settings for improved sound quality. You may, for example, alter the audio channel, sample rate, and bit rate in real-time. Finally, press the OK button to confirm the changes. You may also select the output destination of the audios by clicking the three-dot symbol next to the Format panel.

Step 3Begin Converting and Obtaining Apple Music

convert apple music to mp3

Then, click the Convert button to begin the download and conversion procedure. When the conversion is complete, click the History button in the upper-right corner of the window to access all of the converted Apple Music.


We have explored several solutions to fix Apple Music not playing. It is not that hard, right? Now you can fix Apple Music not playing songs without much effort. Are you interested in how to play Apple Music on any device you like? ViWizard Audio Converter should be your first choice. It can convert Apple Music, iTunes audiobooks, and Audible audiobooks to MP3 within simple steps. Just click the download button below to have a try now.

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is an experienced writer of ViWizard who is obsessed about tech, movie and software.

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