How to Fix Spotify Stops Playing Randomly?

Posted by Adam Gorden on Jul 2, 2020 2:52 PM.

spotify stops

"For a few days now, Spotify keeps randomly stopping music in various different ways:

1. Spotify playing in background/ foreground > Lock device > Spotify stops playing with no evident pattern of time/track playback.

2. Remote controls in my car work only 1/10 times. If I lock the device, they stop working after a few seconds and start working again when I unlock the device and re-open the Spotify app.

3. Playback using external devices (Sonos, BlueOS) is extremely bugged now. If I put the app in background and foreground, it won't control the device but show that music is stopped while it is still playing.

Can anybody help me with these issues?" – Tover from Spotify Community

It’s been a long time that Spotify users run up against various types of bugs through version changes of this app. The most common one and also the most annoying one is that Spotify will stop playing songs out of no noticeable reasons. And questions like "why does Spotify stop playing when I lock my phone" and "why Spotify stops playing after a few seconds" are constantly asked on Spotify Community and Reddit.

Today, we’re going to troubleshoot these problems and resume your smooth listen experience.

Part 1. Why Does Spotify Stop Playing?
Part 2. Tips to Solve Spotify Stops Playing Issue
Part 3. Best Alternative Way to Fix Spotify Stop Playing Issue

Why Does Spotify Stop Playing?

Since Spotify are constantly updating and mounting more features within its app, and unavoidably there’ll be many bugs and problems that they’ve never encountered before come up. So it’s hard to determine which solution will help you out in the case of playback stopping issue. The problems could be with your phone, your earbuds or with any other devices you’re using to listen to Spotify. And sometimes it is with the bad internet connection.

To keep it well-rounded, we’ll cover more solutions as many as possible to troubleshoot the problems in the following section.

Tips to Solve Spotify Stops Playing Issue

In this part, we’ll introduce solutions from 4 different aspects to better help you figure out where the problem possibly lies.

1. Check Your Internet Connection

(1) If you’re using cellular data to stream music from Spotify, make sure that it is in good connection.

And for smoother playing, you can turn down the streaming quality on Spotify:

For Android and iPhone/iPad:

Step 1: Tap the gear in the top-right of Home page > Music Quality

Step 2: Select lower streaming quality

For Desktop:

Step 1: Click the arrow in the top-right corner and choose Settings.

Step 2: Under Music Quality, switch High quality streaming to lower options.

(2) If you’re using WiFi connection, check if you can use other online apps beforehand and it’s better to reboot you WiFi.

2. Reset Your Spotify

Log out and log in again

Restart the app

Reinstall the Spotify app

Clear all the cache

Clear offline songs storage

3. Turn Off Battery Saver on Your Phone

For Android: Open Setting page > Scroll down to Battery&Performance and enter the page > Turn off the Battery Saver.

turn off android battery saver

For iPhone: Turn on Settings on your iPhone > Scroll down to the Battery and enter the page > Turn off the Low Power Mode.

turn off iphone low power mode

4. Sign Out Everywhere

Sign in on > Click "Profile" and enter "Account" page > Scroll down to "Sign Out Everywhere" and click the button.

spotify sign out everywhere

If all these methods turn out to be useless, then unfortunately, you may have found the unknown bug in Spotify. And resorting to Spotify team for help could be extremely tedious and you may not get the result you want.

But there’s an ultimate tip we want to offer to you which not only solves your Spotify stops playing issue but also helps you get rid of Spotify bugs for ever.

Best Alternative Way to Fix Spotify Stop Playing Issue

By using the ViWizard Spotify Music Converter, you can get the unprotected Spotify audio files and play them anywhere. So that you'll be able to play Spotify songs seamlessly and never have to worry about any other Spotify bugs that discomfort you.

ViWizard Spotify Music Converter

ViWizard Spotify Music Converter is made for converting protected Spotify song files into 6 different formats like MP3, AAC, M4A, M4B, WAV and FLAC. This tool runs at noticably 5X faster speed, and no quality loss will happen during the converting process.

spotify music converter

ViWizard Spotify Music Converter Key Features

  • Convert and download Spotify songs to MP3 and otherformats
  • Download any Spotify contents without premium subscription
  • Play Spotify songs seamlessly without any unexpected stop, pause or crash
  • Save Spotify with the original audio quality and ID3 tags
2,000,000+ Downloads
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Step 1Open ViWizard and Import Spotify Songs

 upload tracks

Open ViWizard Spotify Music Converter. Drag and drop songs from Spotify into ViWizard's interface, and they'll be automatically imported.

Step 2Choose Output Format and Customization Options

 set up output format

Turn to Preference menu and then navigate to Convert. There're 6 types of output formats available including MP3, M4A, M4B, AAC, WAV and FLAC. Plus, you can change output channel, sample rate and bit rate.

Step 3Conversion


Click the "Convert" button and ViWizard will start processing. With all the songs being converted, click the "Converted" button and you can find where the output files are located.

Step 4Play Spotify Songs Seamlessly

Open any kind of music player on your phone or computer, and play the songs you've just converted. Now you can enjoy listening to Spotify songs smoothly.


is an experienced writer of ViWizard who is obsessed about tech, movie and software.

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