Since 2024, Amazon Music has launched Amazon Music Delivered instead of the Amazon Music yearly review. It shows the whole hours of your listening on Amazon Music and the detailed info of your music taste. Yes, it will also make a curated list of the top 5 tracks or artists you frequently stream. However, many users have provided feedback that they can't find their Amazon Music Delivered on the app.
So, in this guide, we will analyze the reason that caused Amazon Music Delivered to be missing. Moreover, provides quick fixes to solve the display problem. Let's move on.
Part 1. Why is My Amazon Music Recap Not Showing?
From the feedback of Reddit users, we find that the following things may lead to Amazon Music recap not working:
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1. Old version of Amazon Music App
The outdated version of Amazon Music has no banner of Amazon Music 2025 Delivered. Also, you may encounter Amazon Music running incorrectly with an old version of Amazon Music.
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2. Amazon Music Glitches
We all know that Amazon Music sucks with the accidental playback error: Amazon Music download not working, Amazon Music keeps loading, Amazon Music playback error. And the missing 2025 Amazon Music Delivered may also relates to the temporary Amazon Music glitches.
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3. Amazon Music Family Account Conflict
We find that most of Amazon Music users fail to get Amazon Music Delivered due to the Amazon Music family account. No matter whether they are the main holder or just joiners, it seems that only one person can receive the Amazon Music yearly recap.
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4. Unstable Internet Connection
To be honest, if you connect with unstable and unreliable WiFi, not only can you not get your 2025 Amazon Music Delivered, but you will also get a terrible listening experience.
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5. Find Wrong Place
Amazon Music launched a new feature: Insight. You can attribute it to the Amazon Music monthly review. There is a special banner called Amazon Music Delivered displayed in the Amazon Music library. Don't mix up the two features!
Part 2. How to Fix Amazon Music Recap Not Working
After we know the reason why caused Amazon Music recap is not working, here are the workable methods to fix it.
1. Check Your Internet Condition
You can switch to another app or locate the quick panel to check your WiFi's detailed info. If it says the WiFi is unusable or weak, you'd better sync to stream in cellular data or connect with a better network.
2. Update Amazon Music
If you find that Amazon Music Delivered is still missing on your screen, you need to tap the Gear icon at the top right, then choose Settings, scroll down to the end, to check the version of your Amazon Music. The outdated version of Amazon Music will not display Amazon Music Delivered.
Android users can get the latest version of Amazon Music in the Google Play Store. While iOS users can install the right version of Amazon Music in the App Store.
3. Clean Amazon Music Cache
Calculated cache will cause your yearly recap on Amazon Music to display an error. Normally, once you clean up the Amazon Music cache will fix most of the errors of Amazon Music running.
- For iOS: Different to Android users, there is no standalone option to clean cache in the Amazon Music settings. So, you need to delete the Amazon Music app and reinstall it.
- For Android: Launch Amazon Music app > Click Gear icon > Choose Setting option > Scroll down to click the Clean Cache button. Wait for seconds, and Amazon Music will inform you that the cleaning process is finished.
4. Force Stop Amazon Music
Your Amazon Music Delivered is not showing on Amazon Music's library, which may be caused by temporary glitches. You can remove the Amazon Music app from your now-running background process. For a better solution, you can restart your device, too.
5. Refresh Amazon Music
Despite a force stop, you can refresh your Amazon Music account to fix the temporary running bugs. Open Amazon Music app, tap the Gear icon > Settings > Refresh My Music.
6. Log out and Login
If your Amazon Music account has been inactive for a long time, you can sign out and log in again to allow Amazon Music to recognize your Amazon Music account. Similar path to go to Settings on Amazon Music, scroll down to click the Sign out icon. And Amazon Music will show you a login window, paste your account and password. Then the Amazon Music Delivered will be displayed on your Amazon Music library.
7. Uninstall and Reinstall Amazon Music
If your Amazon Music Delivered is still not showing on your screen, try deleting the Amazon Music app from your phone and reinstalling it from the Google Play Store or App Store. Some people reflect that can solve the display error.
8. Email to Amazon Music Contact
We are sorry to see that not all the methods are working for you. Maybe you need to seek help from the Amazon Music official team. Write down the detailed situation and problems you have, and post it to the forum. There are staff who are ready to help you.
Is there another way to view your yearly Amazon Music recap? Yes, two programs can link your Amazon Music account and display your Amazon Music listening data. Last.fm and Free Your Music. They are both powerful tools to record all listening data with multiple music platforms, including the stats of Amazon Music.
Part 3. Best Way to Save Your Amazon Music Recap Forever
Of course, if you successfully fix it and get your 2025 yearly Amazon Music delivered to your library. You will see there is a curated playlist in the Made for You section. Yes, this is a personalized playlist that contains the top tracks of your 2025 listening travel. The pressure record of your 2025 listening moment. Do you want to save it locally forever? We can't make sure that all your favorite songs can keep their license on Amazon Music. Your 2025 Amazon Music recap playlist may gray out one day.
Fortunately! ViWizard Amazon Music Converter is the best way to fix Amazon Music tracks that gray out. Save your 2025 yearly top playlist to your computer with outstanding audio quality (FLAC format with 24-bit, 192 kHz)! So that you can keep your favorite track forever. Install ViWizard and register it, and start downloading your top tracks in 2025.
Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.
Step 1Add Your Top Playlist to Convert List
Launch ViWuzard and link your Amazon Music account in the built-in Amazon Music web player. Go to Amazon Music library section and scroll down to the Made for You section. You will see the curated playlist of your 2025 top song. Click it and tap Add to List button to transfer them to the convert list. Alternatively, you can get the playlist URL and paste it into the ViWizard search bar. ViWizard will recognize it and display it in the convert list.
Step 2Adjust the Audio Output
And then click ViWizard's Menu icon, choose the Preference option. Scroll down to the Conversion section. You can choose audio format, sample rate, and bitrate. We recommend the MP3 format so that you can export it to any device you want. Once you choose the audio output, you can click the OK button to save the change.
Step 3Export Amazon Music Delivered
Head back to ViWizard convert list. If necessary, you can edit or remove the track you don't want to download. Check the conversion list. Click the Convert icon at the bottom right. ViWizard will start the conversion process and save the downloads to the designated folder. In ViWizard's History window, you can play the downloaded top song on ViWizard's built-in media player.
Conclusion
We hope the guide can help you solve the error displayed on your 2025 Amazon Music Delivered. After fixing it, don't forget to share your Amazon Music recap for us! It's a nice thing to get your best music sharing.
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Matt Smith, a digital entertainment industry enthusiast at ViWizard, is dedicated to providing insightful commentary and solutions for music and media-related topics, including industry trends, analysis, and recommendations.
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