How to Fix Apple Music Replay 2023 Not Working

By Adam Gorden Updated on October 13, 2023

fix apple music replay

If you like listening to music, you may want to know your musical taste and statistics. Apple Music has released a feature called Replay Music. It will use the user's listening statistics, such as which artists you listen to most, which albums are listened to most often and which songs are your favorites, to create a personal playlist.

By the end of a year, you will get a personalized playlist and you can share this playlist with others. However, many users have reported problems when trying to access this feature. Here we'll tell you how to fix Apple Music Replay not working. And show you a good way to listen to Apple Music offline without restriction.

To get Apple Music Replay, follow these steps:

  1. Open a web browser compatible with Apple Music and visit
  2. Click "Get started" when it appears on the screen. If you're not already signed in to Apple Music on the web, follow the prompts to sign in with your Apple ID and complete any necessary verification.
  3. Click "Replay: Your Top Songs by Year."
  4. You'll see multiple Replay folders on the screen. Choose the year you want to explore.
  5. Enjoy your music! You can play the songs, save the playlist to your Apple Music library, or share it on your social media and devices.
fix apple music replay
How to Find Apple Music Replay on iOS/Android/Wins/Mac/Web

Discover Apple Music Replay and relive your year in music. Learn how to access your top songs, artists, and playlists. Also, find out how to keep your Apple Music playlists forever, even without a subscription.

Part 1. Why Is Apple Music Replay Not Working?

Apple Music Replay is designed to provide you with a snapshot of your year in music. However, it's not uncommon for users to encounter inaccuracies in the data it presents. These inaccuracies can manifest in various ways. For example, the songs listed as your top tracks may not accurately represent your actual listening habits, which can be disappointing, especially when these top tracks fail to mirror your true musical preferences. Similarly, you might also find yourself surprised by the artists listed in your top artist category, as they may not align with your actual listening frequency or may omit some of your favorite artists.

In addition to data inaccuracies, another prevalent issue you might experience with Apple Music Replay is related to loading problems. These loading issues can be quite frustrating, as they can prevent you from accessing your Apple Music Replay altogether or trap you in endless loading loops.

One of the root causes of these issues with Apple Music Replay can be attributed to server problems that occasionally affect Apple's services. These server issues can lead to both loading problems and data inaccuracies.

Another underlying cause of these issues stems from potential inaccuracies during the data collection and processing phase, which is managed by Apple. This process relies on the "Use Listening History" setting. If you find that your Apple Music Replay is not accurate, you should head to your Apple Music settings and ensure that you have enabled the "Use Listening History" setting for a more precise representation of your listening habits.

Part 2. How to Fix Apple Music Replay Not Working

If you're experiencing issues with Apple Music Replay, here're some solutions to resolve the problems.

1. Keep Listening

apple music replay keep listening

Apple Music relies on an algorithm to track your listening habits. If you haven't been actively using the service or listening to music on Apple Music, Apple can't collect enough of your Apple Music Replay data and give your Apple Music Replay. Moreover, your Apple Music Replay data may not be up-to-date. To ensure that you can get your Apple Music Replay, continue listening to music on Apple Music. Play your favorite tracks, albums, and playlists, and give the system some time to give the final report.

2. Check Apple Music Status

apple music system status apple music

Before diving into extensive troubleshooting, it's a good practice to check the status of Apple Music's services. Apple occasionally experiences downtime or issues with their servers that can affect the functioning of Apple Music Replay. To check the status, visit Apple's System Status page, and check to see anything related to "Apple Music."

3. Check Your Apple Music Subscriptions

Ensure that your Apple Music subscription is active and in good standing. Only Apple Music subscribers are eligible for Apple Music Replay. If there are any payment issues or subscription lapses, it can impact your access to Apple Music Replay. You can check your subscription status by opening the Apple Music app and going to your account settings.

For iOS (iPhone/iPad):

ios settings cancel apple music subscription

  1. From the Home screen of the device, open the Settings app.
  2. Tap YOURUSERNAME > Subscriptions.
  3. Tap Apple Music subscription. If the subscription is active, there's the "Cancel Subscription" (or similar) button.

For Android:

  1. From the Home screen of the device, open the Apple Music app.
  2. From the top right corner of the page, tap the More button (3 dots) > Account.
  3. Find the Subscription section. From there, tap Manage Subscription. If the subscription is active, there's the "Cancel Subscription" (or similar) button.

For PC/Mac:

itunes view my account subscription manage

  1. On Windows or Mac, open the iTunes app.
  2. From the top menu, choose Account > View My Account.
  3. Scroll down to Settings > Subscriptions. If the subscription is active, the Subscription hub shows "1 (all time)." If the subscription is discontinued, the Subscription hub shows "0." You can choose to click Manage to the right of it to activate the subscription.

4. Check Software Updates

Outdated software, both on your device and the Apple Music app, can sometimes cause compatibility issues to access certain features, including Apple Music Replay.

For iOS (iPhone/iPad):

  1. From the Home screen of the device, open the Settings app.
  2. Tap General.
  3. Scroll to Software Update.
  4. Tap Download and Install. Follow the on-screen instructions to update the device.

Part 3. How to Fix Apple Music Replay Not Loading

If you're encountering loading issues with Apple Music Replay, try these steps to resolve the problem:

1. Check Internet Connection

Begin by verifying that your device is connected to a stable and reliable internet connection. Slow or intermittent internet connectivity can cause loading problems. If you're on a mobile device, consider switching to a Wi-Fi connection, which is often stable for data-intensive tasks like loading Apple Music Replay.

2. Check Apple Music Status

To check the status, visit Apple's official System Status page and focus on any notifications or updates pertaining to the performance of Apple Music Replay. You can also verify this information by visiting the Apple Community forum.

3. Try Again Later

Sometimes, loading issues may be temporary and related to high server traffic or maintenance. If you're experiencing loading problems, consider trying to access Apple Music Replay again later. Server congestion may ease, and the issue might resolve without further intervention.

4. Contact Apple Support

If the loading issue persists and you've tried the previous steps without success, it's advisable to reach out to Apple Support. You can contact Apple Support through their official website or by phone, and they'll provide you with specific guidance for resolving your Apple Music Replay loading issues.

Part 4. How to Fix Apple Music Replay Not Updating (Accurate)

Apple Music Replay relies on the "Use Listening History" setting to track your listening habits accurately. Ensure that this setting is turned on within the Apple Music settings.

1. Check Your Apple Music Account

Ensure that the Apple ID you use for Apple Music is signed in and properly linked to your device. If you're signed in with a different Apple ID, you may find your Apple Music Replay is not accurate and updating as expected.

2. Check Your Apple Music History

itunes recently played all

Review your recent listening history on Apple Music. Make sure that your recent plays and preferences (your loved songs) are being properly recorded. If there are gaps or inconsistencies in your listening history, this might be the reason why your Apple Music Replay isn't updating.

3. Check Use Listening History

ios settings music use listening history

Apple Music Replay relies on the "Use Listening History" setting to track your listening habits accurately. Ensure that this setting is turned on within the Apple Music settings.

For iOS (iPhone/iPad):

  1. On your iPhone or iPad, open the Settings app.
  2. Scroll to "Music."
  3. Look for the "Use Listening History" setting.
  4. Toggle the "Use Listening History" setting to enable this feature.

4. Use Apple Music More

To ensure your Apple Music Replay is up to date, engage with the Apple Music service regularly. Play your favorite tracks, explore new music, create playlists, and interact with the platform. The more you use Apple Music, the more accurate and up-to-date your Apple Music Replay will be.

Bonus Tip: How to Download Apple Music Replay Playlists to MP3

When you get the Replay playlist, you can play it on Apple Music or download it for offline playback. But the downloaded Apple Music can only be played on its app due to the encryption of Apple Music files. So, you need an Apple Music converter to convert and save Apple Music in MP3 files. After the conversion, you can play the converted Apple Music on the device you like.

Here you meet a powerful and green tool called ViWizard Apple Music Converter. It can download and convert Apple Music in MP3, WAV, AAC, FLAC and others. With advanced technology, ViWizard can maintain the original audio quality after the conversion. The ID3 tags of the songs will be saved too. With the built-in Edit feature, you can rewrite the music information as your need.

audio converter

Key Features of ViWizard Audio Converter

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  • Convert songs, albums, and playlists from Apple Music to MP3
  • Remove DRM protection from Apple Music, iTunes, and Audible
  • Save the converted audios with the original quality and ID3 tags
  • Support the conversion of up to 100 audio formats to others

Step 1Add Audio Files to the Converter

Make sure the Apple Music tracks you wish to convert are playable on your computer before downloading them. After that, launch the converter and drag the files to the main interface. Wait a few seconds for the loading to complete. There is another method for importing tunes. DRM-protected audios can be imported by clicking the Load in iTunes button at the top of the converter.

add apple music songs

Step 2Tune Output Parameters and Format

After all of the music has been successfully imported into the converter, go to the Format tab and pick MP3 as the default output format. ViWizard adds 20 new input format possibilities to the six most prevalent output formats. You may alter the codec, channel, sample rate, and bit rate of the songs below the output format. When you've decided on all of your options, don't forget to save the changes by clicking OK.

set output settings

Step 3Start to Free Apple Music

After importing the tracks, you can begin removing the DRM and converting your Apple Music songs from M4P to DRM-free formats by clicking the Convert button. Once the Apple Music files have been converted, click the Converted button to locate them.

convert apple music to mp3


We have collected immediate ways for you to fix Apple Music Replay not working. Now you may know how to solve Apple Music Replay not working. You can select a suitable way and have a try. You can also use ViWizard Audio Converter to download Apple Music for offline playing. Just click the button below to get more.

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