Specifically, Amazon Music features its voice command, Alexa, to provide users with a better user experience. When you are driving or too busy to control Amazon Music playback by hand, at this time, Amazon Music Voice Commands provide great convenience to control Amazon Music streaming. Just say, "Alexa, play music." It will activate Amazon Music immediately.
Despite Alexa, you can also use voice to control Amazon Music with Google Assistant. However, many users encounter that the Google Assistant is not working to control Amazon Music by voice command. So, in this post, we will share with you how to access Amazon Music with voice commands and how to solve it when it doesn't work. Let's scroll down!
Part 1. How to access Amazon Music with Voice Commands
1.1 Play Amazon Music via Alexa
Step 1. Install Alexa app from Google Play or App Store.
Step 2. Tap on the microphone icon at the bottom of the screen to allow the Alexa app to access your microphone.
Step 3. Say, "Alexa," to activate the voice assistant.
Step 4. Then, you can say, "Alexa, play Amazon Music." It will launch the Amazon Music app on your phone and start to play.
Step 5. Or, you can tap Music & Podcasts to add more music services to Alexa, and toggle on Amazon Music as the default.
🙅♂️Shortcoming: Amazon Music has built-in Alexa, but you need to keep your screen on to continue to use Alexa to control the Amazon Music playback with voice.
1.2 Play Amazon Music via Siri
iOS users can directly use Siri or a shortcut to control to open Amazon Music.
- Step 1.Set Amazon Music as the default music player. Go to Settings > Apps > Default Apps >Amazon Music.
- Step 2. Just say, "Hi, Siri, open Amazon Music."
🙅♂️Shortcoming: Amazon Music does not fully support Siri to deeply control Amazon Music playing. So, you may encounter a playing issue with Siri, like can't play a specific song on Amazon Music.
1.3 Play Amazon Music via Google Assistant
Step 1. Install the Google Home app from Google Play.
Step 2. Go to Settings > Google Assistant > More Google Assistant settings > Music.
Step 3. Tap on Amazon Music app to link your account to Google Assistant.
Step 4. Say, "Hey, Google, play Amazon Music."
🙅♂️Shortcoming: The voice commands with Google Assistant to control Amazon Music playback may be unstable. You will find it may not work when you ask Google Assistant to play or activate Amazon Music.
1.4 Amazon Music Voice Command List
| Basic Music Commands | Music service Commands | Music Version Commands | |
| Alexa | "Shuffle" or "Stop shuffle." "Stop" or "Pause." "Play" or "Resume." |
"Play [song / album / artist]." "Play [emotion] music." "Play [station name]." "Play [playlist name]." "Play a Prime Playlist." "Play [song] from Prime Music." "Show me [songs / playlists / genres] from Prime Music." "Who's the lead singer for [band]?" "Add [song / album / artist] to [playlist name]." "Create a playlist." |
"Play [version type] [song/ album]." "Play [version type] [song/ album/ music] by [artist name]." "Play [version type] [genre name] [song/ music]." "Play [version type] music." |
| Siri | "Siri, pause." "Hey Siri, skip this song." "Siri, repeat this song." "Hey Siri, turn up the volume." |
/ | Hey Siri, play [artist/song name] on Amazon Music |
| Google Assistant | "Hey Google, shuffle on Amazon Music." "Hey Google, repeat on Amazon Music." "Hey Google, next song on Amazon Music." "Hey Google, skip forward 30 seconds on Amazon Music." |
"Hey Google, play happy music on Amazon Music." "Hey Google, play classical music on Amazon Music." |
"Hey Google, play [song name] by [artist name] on Amazon Music." "Hey Google, play [album name] on Amazon Music." "Hey Google, play my 'Workout' playlist on Amazon Music." |
the features and services of Alexa are different from countries and device types. And Siri generally cannot control Amazon Music playback beyond basic requests
Part 2. How to Solve Amazon Music Voice Commands Not Working
Amazon Music has no response to voice commands. My Alexa has no response to voice commands. Google Assistant lost the ability to play Amazon Music. Siri is not working to open Amazon Music… So many troubles appear when we use voice commands to play Amazon Music.
So, in this part, we display some useful fixes to help you solve the playback error with voice commands.
Fix 1. Set Amazon Music as the Default Music Player
If you find that the song you ask to play is not played from Amazon Music, the reason may be related to the default music service. Alexa sets Amazon Music as the initial music player, while you need to set Amazon Music as the default music service in Siri and Google Assistant.
On Siri
iOS has removed the eligible default music service option since iOS 16 and 17. So, you need to continue saying, "Hi, Siri, play Amazon Music." With continuous voice commands to play Amazon Music, Siri will set Amazon Music as the default music service and automatically activate it when you last voice command to play music.
On Google Assistant
- Open the Google Home app on your screen.
- Tap on the Gear icon at the bottom right of your screen
- Under your account, find the Music option in the Music section. Glide to the More music service section to link your Amazon Music account and set it as the default.
The default setting on Google Home may not successful as you plan. So, the best way is to upload Amazon Music to YouTube Music, because Google Assistant's initial music player is YouTube Music. However, Amazon Music has DRM to prevent Amazon Music's tracks played in other music services. How can we do? You need Amazon Music Downloader to help you convert Amazon Music to local and transfer it to YouTube Music. And ViWizard Amazon Music Converter is the best one with a quick downloading speed and superior audio quality.
Turn Amazon Music into MP3, WAV, FLAC, AIFF, M4A, M4B, and more. Keep songs offline and listen on demand with full control.
Step 1. Open ViWizard Amazon Music Converter on your screen. Log in with your Amazon Music account.
Step 2. Tap on the three horizontal lines icon, click the Preferences option to set the download audio quality and download folder according to your needs. Hit OK icon to save the changes.
Step 3. You can download any tracks, albums, and playlists on Amazon Music. Choose your favorite playlists and hit the Add to List button to add them to the conversion.
Step 4. In the conversion page, click Convert, and ViWizard will start to convert the tracks you chose. Within minutes, you can see the tracks in the History window or the designated folder.
Step 5. Visit YouTube Music on your browser, click your profile, and select the Upload music option. Once you upload the tracks file from Amazon Music to YouTube Music, you can see the downloads in your YouTube Music library.
Step 6. You can ask Google Assistant to play Amazon Music by saying, " Google, play local music on YouTube Music library."
Check this post to explore the ways to upload music to YouTube Music, enjoying the personalized mix of your own tracks that suits your preference and vibe while maximizing your streaming potential.
Fix 2. Check WiFi Connection
Amazon Music streaming needs a stable Network connection. A terrible Internet connection will cause Amazon Music to not work or buffer. Locate the quick path to check your WiFi condition, if necessary, sync to other WiFi or cellular to have a smooth Amazon Music listening experience. Or you can restart your router to solve the temporary bad WiFi condition.
If you stream Amazon Music on an Echo device, you also need to ensure your Echo is under a stable Internet connection to keep Alexa active.
Fix 3. Check Microphone
All the voice assistants need a microphone to listen to your voice commands so that they can open Amazon Music and play it successfully. You need to make sure the microphone is not blocked or covered.
On Android
- Go to Settings on your device.
- Locate Application and Permission.
- Tap on Permission management. Find and click Alexa, Google Home, and Android Auto to toggle on the Microphone to allow them to use.
On Siri
- Go to Settings on your device.
- Tap on Privacy & Security option.
- Tap on hardware feature of the Microphone.
- You can locate and agree to Siri to use the microphone feature.
Fix 4. Check Update
Amazon Music's version, Google Home's version, and Siri's version can influence the playback of voice commands. An outdated voice assistant version will prevent or can't respond you to play Amazon Music. Go to your Google Play Store or App Store to check the voice assistant's version and update it immediately. Also, you need to check whether your system needs to be updated.
Fix 5. Re-link Amazon Music Account
The temporary glitch of Amazon Music voice commands not working can be repaired by re-linking your Amazon Music account on your device.
Open Amazon Music on your screen.
Tap on your profile at the top right corner.
Choose Setting and scroll down to the end of the page.
Tap Sign Out and log in to your account at the loading page again.
After you log out and log in with your Amazon Music account in the app, you can go to Google Home and Alexa to re-link your Amazon Music service. Go back to Part 1 to check how to connect Amazon Music.
Fix 6. Clean Cache
Too much cache will cause the app to fail to work. So, you need to regularly clean cache on Amazon Music, Google Home, Alexa, and your Siri.
To Amazon Music
How to clear Amazon Music Cache? What troubles will I have after clearing Amazon Music cache? All your questions will be answered in this article.
To Google Home
- Go to Settings on your phone.
- Tap on Applications and Permissions or options related to it.
- Choose the App Manager option. Scroll down to find and tap Google Home.
- Click Google Home and choose Storage, tap on Clean cache.
To Alexa
- Go to Settings on your phone.
- Tap on Applications and Permissions or options related to it.
- Choose the App Manager option. Scroll down to find and tap Alexa.
- Click Alexa and choose Storage, tap on Clean cache.
To Siri
iOS has no standalone Clean cache option, so you need to delete the whole history of your Siri to make it run perfectly.
- Go to Settings on your device.
- Choose App option and locate Siri & Search.
- Tap Siri & Dictation History.
- Click Delete Siri & Dictation History.
Fix 7. Restart Your Device.
The playback error with the voice command may be related to the bugs in your system. The temporary glitch problem can be solved by restarting your device.
📍On Phone: Long-press the power icon, and you will see the restart button on your screen. Agree to Restart and wait for seconds to use voice to control Amazon Music playback again.
📍On Echo: Unplug the USB cable to let your Echo device power off. Wait for 30 seconds, plug in again to reboot your Echo device.
The reason for caused Amazon Music voice commands issue is also related to Echo itself, Google Home itself, Android Auto itself. Read the more detailed guidance to solve it step by step.
Conclusion
The voice assistant has greatly enhanced the convenience of streaming Amazon Music in our daily lives. Also, it may have running bugs that annoy us. If you encounter Amazon Music voice command not working, follow the tips we mentioned. And you can continue to listen to Amazon Music smoothly!
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Adam Gorden, the digital media specialist at ViWizard, is dedicated to providing the best solutions for digital media management, including audio and video conversion, file optimization, and media workflow enhancements.
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