How to Fix Audible App Keeps Crashing on Android

When you try to stream titles by using the Audible for Android app, you may encounter with many issues - the Audible app keeps crashing on your Android device for no reasons. To fix the Audible for Android app and get back your positive listening experience, you have to try to follow the steps in this post.

If you want to get rid of the Audible app, you can also have the alternative to it - the Audible mobile site, where you can access your Audible library and stream the titles by using the Audible Cloud Player. If you want or need to download your favorite Audible titles to your Android device, you'll want to download them on your computer device instead. Since you can convert those DRM-protected AA/AAX audio files with a powerful Audible converter called ViWizard Audible AA AAX Converter.

Part 1. How to Fix Audible for Android App Issues

Here're 5 methods you can try to fix the Audible for Android app on your device:

Method 1: Force stop and clear the cache of the Audible for Android app

For starters, please try the steps to force stop the Audible app on your Android device and then clear the cache of the Audible app.

Step 1. On your Android device, go to Settings > Application Manager.

Step 2. Scroll down to Application Manager.

Step 3. Tap Audible.

Step 4. In the detailed page, tap Force Stop so the Audible app running in the background will be stopped.

Step 5. Tap Storage > Clear Cache then to clear the cache of the Audible app.

Step 6. On your Android device, open the Audible app again to check if it works correctly.

Method 2: Sign out and back in the Audible for Android app

Signing out of the Audible for Android app takes only a few moments, but it's powerful to fix some issues with your library, settings and more.

Step 1. On your Android device, open the Audible app.

Step 2. Tap on Profile at the bottom right corner.

Step 3. Tap the Gear icon at the top right corner.

Step 4. Scroll down and tap Sign out .

Step 5. Tap Sign out again to confirm.

Step 6. Once you're signed out, sign back in the Audible for Android app with your Audible account, then check if the issues persist.

Method 3: Reset the Audible for Android app

If you've tried a force stop of the Audible app and had no success, you will want to reset the Audible app. However, this trouble shoot will remove all temporary and cached data in the Audible app and will cancel pending and partial downloads. While the uninstallation of the application will delete all downloads and reset the application preferences to default, any completed downloads or settings won't be affected when you reset the application.

Step 1. On your Android device, open the Audible app.

Step 2. Tap the Profile button at the bottom of the screen.

Step 3. Tap "Help & Support".

Step 4. Tap the More button (3 dots icon) in the upper right.

Step 5. Select "Reset Application".

Step 6. Once it's reset, check if the issues still persist.

Method 4: Change the battery restrictions settings for the Audible app

Some Android phones have the battery settings such as the Optimize Battery Usage on Samsung Galaxy Android 6/7/8. You'll want to turn off any related battery save settings on your Android device. If you're not sure about this, go to your device manufacturer's support site for confirmation.

For example, you are using the Samsung Galaxy Android 6/7/8 devices, please turn off a setting called "Optimize Battery Usage" for the Audible app.

Step 1. On your Samsung Galaxy phone, open the Settings menu.

Step 2. Go to Device Maintenance > Battery > Battery Usage.

Step 3. Tap the More button > Optimize Battery Usage from the top right corner of the action bar, and then switch to the Apps list from the drop down menu to access all the applications.

Step 4. Turn off to exclude Onfleet from the battery restrictions.

Step 5. Reopen the Audible app to check if the issue persists.

Method 5: Remove the Audible data and app

You have to remove the Audible app from your Android device if it keeps crushing after you tried the steps above.

Step 1. On your Android device, find and locate the Audible app icon.

Step 2. Perform a long press on the Audible app icon until the options menu appears on the screen.

Step 3. Tap Delete/Remove to confirm.

Step 4. Once it's removed from your Android device, open the Google Play store to search for the Audible for Android app, then download and install it to your device. This will also ensure the latest version of the Audible app is running on your Android device.

Part 2. Alternatives to Listen to Audible Books on Android Devices

For years, Amazon is experiencing some technical issues with the Audible for Android app. Most listeners have switch to the Audible mobile site to access their Audible library there and listen to the titles with the cloud player. If you're really frustrated with the application, the Audible mobile site is easier for you to use.

How to visit the Audible mobile site:

Step 1. On your Android device, open a compatible web browser and enter "www.audible.com" in the address bar.

Step 2. Hit Enter.

Step 3. User your Audible account or Amazon credentials to sign in.

Step 4. Once signed in, tap the Menu icon (3 horizontal lines) in the upper left corner.

Step 5. You can now open the Library page on the Audible mobile site as a bookshelf to access some notable features. All of the purchases you have made on Audible will be reflected here.

Step 6. Now even without the Audible for Android app, you still have the option of streaming your content from the mobile site using the Audible Cloud Player. The cloud player is only accessible from the Library page so please make sure you've reached there.

However, when you intend to download any of these audiobooks to your Android device, you'll want to get back the Audible for Android app. Since the download service is not accessible on the Audible mobile site. If you want or need to download audiobooks to your Android device, the best solution is to do this on your computer device. Just pick a computer device and head to the Audible desktop site and download a selection of titles onto your computer.

While the downloaded books are stored as AA/AAX audio files, which won't be played directly on your Android device, a powerful third-party tool can help you convert them into MP3s. So you can transfer them to all of your devices and play them by using even the most common media player on your Android device. When you're ready with a selection of downloaded audiobooks on your computer device, you can start the conversion with ViWizard.

Part 3. How to Convert Downloaded Audible Books to MP3s for Android

ViWizard Audible Converter is an Audible downloads converter designed for those want to convert downloaded AA/AAX audio files to use across devices. On either Windows or Mac computer, make sure to download and install the correct version of ViWizard AA/AAX Converter below. Then any Audible audiobooks you downloaded onto the computer such as Audible Free Listens, Audible Plus Catalog and purchased audiobooks can be added to ViWizard for conversion.

For the output format, you can choose from MP3, AAC, WAV, FLAC, M4A, M4B, OGG, etc. Once the conversion is completed, the full ID3 tags will be embedded to each converted audio files. Then you can transfer those audio files to your Android device and ensure the positive listening experience with your favorite Audible titles.

Step 1 Add the downloaded AA/AAX files to ViWizard

On Windows or Mac, launch the ViWizard AA AAX Converter. Head to the Add button from the menu bar at the top, then browse for the downloaded AA/AAX files in the Finder or Windows Explorer. Select the AA or AAX file you want to convert as MP3 audio file to open.

Step 2 Select output format as MP3

Once a selection of AA/AAX audio files are added to ViWizard, head to the Format tab at the bottom-left and click the arrow down icon under Format. Choose MP3 from the drop down menu. Click OK.

Step 3 Convert the downloaded Audible books to MP3

Once you're ready to convert the Audible books into MP3s, click the Convert button and the conversion will be at 100x super faster speed. Once the conversion is complete, head to the file button on the right of the Output tab and browse for the converted MP3 file. You can now connect your Android device to the computer and start the transfer.