How to Return/Exchange a Book on Audible Wisely

By Adam Gorden Updated on September 5, 2024

return audible book

Audiobooks are a great way of getting stories in a revolutionized way, instead of reading. This makes for a good pastime activity as you can chill listening to the good vibes in the audio-based story. If you're an avid audiobook buff, you must have purchased your desired books from Audible. There are times, however, some books don't meet your expectations. Fortunately, Audible officially supports returning titles within 365 days of the original purchase date. In the coming soon parts, we will show you how to return Audible books and give you a tip to keep Audible books after returning them. Let's have a look!

Part 1. How Do I Return a Book in Audible?

Audible makes it easy to return audiobooks you're not satisfied with, but returns can only be done on their website, not through the app. Here's how the return options work and what you need to know.

Can I Return a Book on Audible?

Yes, if you're an active Audible Premium Plus member in good standing, you can return audiobooks within 365 days of purchase. The return option is available for titles bought with credits, so you won't lose a credit if you return a book you didn't enjoy or bought by mistake.

What Are the Conditions for Returning a Book?

To return a book, you need to be an active member with a Premium Plus subscription. The book must have been purchased with a credit, and you have up to one year from the purchase date to return it. However, Audible may limit or revoke return privileges if they feel the option is being overused. Also, refunded credits will expire 12 months after being issued, so it's best to use them within that time.

Why Can't I Return a Book on Audible?

If you're having trouble returning a book, it could be due to a few reasons. Ensure you are an active Premium Plus member and that the return is within the 365-day window. If you've exceeded any limits on returns or if your membership status is not current, you might face issues. Additionally, if the title was not purchased with a credit or if the return policy has been updated, these could also be factors.

How Many Titles Can I Return on Audible?

While Audible does not specify a strict limit, they monitor return patterns. If you return too many books in a short period, Audible may limit your return privileges. To avoid this, use the return option thoughtfully and only for books that genuinely do not meet your expectations.

What Happens After You Return a Book?

When you return a book, the credit you used will be added back to your account, ready for you to use on another title. The returned audiobook will no longer be in your library, so you'll lose access to it unless you purchase it again later. Just remember, you can't return books from the Audible mobile app - you must use the website.

How to Use Audible's Return Policy Wisely?

The return policy is there to help when you're not satisfied with an audiobook. However, if you return books too often, Audible might restrict your ability to return titles. To avoid this, try to listen to samples or read reviews before making a purchase. This way, you can use returns responsibly and get the most out of your membership.

Part 2. How to Return a Book in Audible

Returning an audiobook on Audible is straightforward, but you'll need to use their website, not the app, to get your credit back for future purchases. If you accidentally bought the wrong book or didn't enjoy it, you can return it, as long as it was purchased within the last 365 days. Here's how to do it step by step, both on desktop and mobile.

Key Note: Before you return a book, you might want to use a tool like ViWizard Audible Converter to convert the audiobook to MP3 format for backup. Once you've backed up the audiobook, you can return it through Audible and use your credit for future purchases.

audible audiobook converter
Audible Audiobook Converter

A unique and innovative Audible audiobook converter to convert any protected Audible audio book from AA or AAX formats to universal formats, including lossless audio, MP3, AAC, FLAC, M4A, M4B, 2AV, AC3, and more in an easiest yet fastest way ever and with up to 100× super faster speed.

For Desktop:

return audible title button on desktop

  1. Open your browser and visit www.audible.com, then log in to your account.
  2. At the top of the page, click on your name or profile icon (you'll see a greeting like "Hello, [Your Name]"), and from the dropdown menu, choose Account Details.
  3. On the left side of the account page, click Purchase History. This will show you all your recent purchases.
  4. Use the filter option labeled Orders placed in to select Last 365 days. This ensures you see all titles eligible for return.
  5. Scroll through your list, find the book you want to return, and click Return this Title. You'll then need to confirm the return in the next step.
  6. A pop-up will confirm the return, saying "1 Credit has been returned to your account," which you can use for another purchase.

For Mobile:

return audible title button on mobile

Even though you can't return books through the Audible app, you can easily do it from a mobile browser.

  1. On your phone or tablet, open a browser like Safari or Chrome, and go to www.audible.com. Log in to your account.
  2. Tap the three horizontal lines (menu icon) in the upper left corner of the screen to open the menu.
  3. Tap your profile or name, then select Purchase History from the menu options.
  4. Use the filter to select Last 365 days so you can see the titles eligible for return.
  5. Find the audiobook you want to return, tap Return this Title, and confirm the return.
  6. A pop-up message will confirm, "1 Credit has been returned to your account," allowing you to use it on another book.
Important Tip:

    All returned credits expire 12 months after they're issued, so be sure to use them before they expire. It's a great way to explore new audiobooks risk-free!

Part 3. How to Exchange a Book in Audible

Exchanging an audiobook on Audible is a great way to make sure you get the most out of your membership. Once you've returned a book and received your credit back, you're free to use it to pick out something new - or even save it for later. Whether you're browsing on the desktop website or using the mobile app, those credits are like gold, so let's talk about how to use them wisely.

After returning a title, you can instantly exchange it by buying another audiobook using your returned credit. If you're eyeing a new release or bestseller, this is the perfect time to dive in without paying extra. For example, if the audiobook you want costs $25 and you use a $14.95 credit, you're getting a great deal. But if there's a sale and the book only costs $6, it's smarter to pay cash and save your credit for a bigger purchase. This way, you make the most of your membership and stretch your credits further.

You can also use your credits for special deals, like Audible's 2-for-1 sales, where you can grab two audiobooks for just one credit. This way, you're getting even more value. Or, if you're feeling generous, you can use your credit to gift a book to a friend or family member, making someone else's day.

audible credits expire
How to Use Audible Credits and Do They Expire?

Do Audible Credits expire? Here's something you should know about Audible credits expiration and tips to use Audible credits.

The key is to use your credits wisely. So take your time, explore the options, and make your next choice a great one!

Part 4. How to Keep Books Before Returning Them [MP3]

We all know that after returning items, we can't access them anymore, and the returned Audible book is no exception. If you want to keep Audible books or listen to them sometime later, consider downloading them and converting them to MP3 before returning them. If you've downloaded the book, the file remains on your device even after you return it, allowing you to keep credits for multiple books. However, avoid returning books too frequently.

Since downloaded Audible files are in protected AA/AAX formats, they can only be played on Audible. To bypass this restriction, we recommend using ViWizard Audible Audiobook Converter to decrypt and convert AA/AAX files to MP3 and other formats at 100X speed. This way, you can play Audible audio titles on any media player or device you like. The converted books are saved locally, and you can easily locate them in ViWizard software. Follow these steps to back up your returned book:

audible audiobook converter

Key Features of ViWizard Audible Audiobook Converter

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  • Convert Audible audiobook to unprotected audio formats like MP3
  • Split Audible book into several smaller segments by chapter or by time
  • Support playing Audible audiobooks on any device or media player
  • Handle the conversion of Audible audiobooks up to 100× faster speed

Step 1Add Audible Files to ViWizard

Before launching ViWizard Audible Audiobook Converter, download the Audible books first. Then, add the audiobooks by dragging the files into ViWizard or by clicking the Add Files icon at the upper-left corner. You can add several files and convert multiple audiobooks at once as ViWizard supports batch conversion. If you need to split the audiobook or adjust the volume or speed, click the blue Edit icon next to each audiobook's name.

add audible audiobooks

Step 2Adjust Output Format

After uploading all the audiobook files to ViWizard, click the Format button and select your desired output audio format. ViWizard supports lossless audio, MP3, and more. Setting MP3 as the output format will allow you to stream Audible books on any media player or device. Additionally, you can adjust audio parameters such as codec, channel, bit rate, and sample rate.

choose output format

Step 3Start Converting Audible Books

To begin converting your Audible audiobooks, click the Convert button at the bottom right. Once the conversion is complete, go to the Converted interface to view all your converted files. You can also locate specific files using ViWizard's search function. The built-in playback feature allows you to enjoy the converted audiobooks within ViWizard itself.

download audible audiobooks

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