How to Fix Spotify No Sound

By Adam Gorden Updated on September 23, 2025

spotify no sound

Some readers have run into a frustrating problem: Spotify appears to be playing, but all they hear is silence. This usually happens on computers and web players, but it can also happen on phones. Sometimes it occurs while other apps are running, and sometimes Spotify is the only app open.

The problem is not always about volume. Even if the app and system volumes are turned up, the music might still be silent. Users have found the cause can be an app glitch, a wrong audio device, a browser conflict, or other software running in the background. Connected devices through Bluetooth can also cause this issue, because playback is only allowed on one device at a time instead of letting both play the content. So the Spotify Connect should also be checked.

This post will show you, step by step, how to fix Spotify no sound. We will start with the easiest in-app fixes, then cover system settings, and finally the web player. Each step is simple to follow so you can hear your favorite music again on any device.

Part 1. Fix Spotify No Sound with Basic App Settings

1. Adjust Spotify In-App Volume

Your Spotify app has its own volume control. If it's turned down or muted, you won't hear anything, even if your system volume is high. Start by playing a song and moving the volume slider inside the app. Don't forget your device's buttons and software volume settings—they can override Spotify. Checking both ensures nothing is accidentally muted.

On Computer:

spotify desktop volume control

  1. Open the Spotify app or Web Player.
  2. Start playing a song.
  3. Check the volume slider in the bottom-right corner and make sure it's not muted or too low.
  4. Also check your system's volume mixer to confirm Spotify isn't muted.

On Mobile:

  1. Open the Spotify app and play a song.
  2. Use your device's volume buttons to make sure the media volume is turned up.
  3. On the Now Playing screen, tap the volume icon (if available) to confirm it's not set too low.

2. Check Bluetooth and Connected Devices

Spotify Connect lets you control music on multiple devices. If playback is directed to another device, your current device will stay silent. Make sure your device is selected in the Spotify Connect menu. Switching back to your intended device usually restores the sound.

On Computer:

spotify web player connected device playing on

  1. Open Spotify and start playing a song.
  2. Click the Connect device icon in the lower-right corner.
  3. Make sure the correct device is selected for playback. If another device is playing, switch to your computer.
  4. If needed, disconnect other devices from your Spotify account.

On Mobile:

spotify connect now playing device settings

  1. Open Spotify and play a song.
  2. Tap the song at the bottom to open the Now Playing screen.
  3. Tap the Connect device icon in the lower-left corner and select your device.
  4. If playback is on another device, disconnect it from your Spotify account.

3. Restart Spotify and Your Device

Apps sometimes glitch or fail to communicate with your system. Closing Spotify and restarting your device can clear temporary errors. This often resolves minor sound problems without changing any settings.

On Computer:

  1. Close Spotify completely.
  2. Restart your computer.
  3. Reopen Spotify and try playing a song to see if sound is restored.

On Mobile:

  1. Close Spotify completely by swiping it away from recent apps.
  2. Restart your phone.
  3. Open Spotify and play a song again.

4. Log Out and Sign Back In

Logging out refreshes your account session. This step can fix connection issues between Spotify and its servers, and it sometimes resolves persistent sound problems caused by account conflicts.

On Computer:

  1. Click your profile icon.
  2. Select Log Out from the dropdown menu.
  3. Close Spotify completely, then reopen it and sign in again.

On Mobile:

  1. Open Spotify.
  2. Go to Settings & Privacy.
  3. Scroll down and tap Log Out.
  4. Close the app, reopen it, and sign in with your account details.

5. Clear Spotify Cache and Data

Spotify stores temporary files to load music faster. Sometimes these files can become corrupted, causing playback issues. Clearing the cache removes these conflicts and forces the app to reload fresh data, often restoring sound.

On Computer:

spotify desktop settings storage cache clear cache

  1. Open Spotify.
  2. Click your profile icon and go to Settings.
  3. Scroll to Storage > Cache, then click Clear Cache to remove temporary files.

On Mobile:

spotify mobile storage clear cache

  1. Open Spotify.
  2. Go to Settings & Privacy > Storage.
  3. Tap Clear Cache to remove stored temporary data.

6. Reinstall Spotify with a Clean Uninstall

If all else fails, a clean reinstall can fix deeper problems. Removing Spotify clears corrupted files or problematic settings. Reinstalling gives you a fresh start with default settings, which usually fixes persistent no-sound issues.

On Windows PC:

  1. Go to Control Panel > Programs > Uninstall a Program, select Spotify, and click Uninstall.
  2. Follow the prompts to complete uninstallation.
  3. Navigate to %AppData%\Roaming and delete any remaining Spotify folders.
  4. Reinstall Spotify from the official website.

On Mac:

  1. Open Activity Monitor and quit any Spotify processes.
  2. Open Finder > Applications, locate Spotify, and move it to Trash.
  3. Hold Option/Alt, click Go > Library > Caches, and delete com.spotify.client and com.spotify.client.helper.
  4. Reinstall Spotify from the official website.

On Android:

  1. Remove Spotify from your device.
  2. Go to Settings > Apps > Spotify > Storage > Clear Data.
  3. Navigate to Android > Data and delete com.spotify.spotify.music.
  4. Reinstall Spotify from Google Play.

On iOS:

  1. Go to Settings > General > iPhone Storage > Spotify, tap Offload App, then tap Delete App.
  2. Restart your iPhone or iPad.
  3. Reinstall Spotify from the App Store.

Part 2. Fix Spotify No Sound with System Settings

1. Check Your Volume Settings

Spotify streams music from the cloud. A weak or unstable connection can prevent songs from loading, which can appear as "no sound." Making sure your internet connection is stable allows Spotify to stream properly.

On Windows:

  1. Click the speaker icon in the bottom-right corner of your screen.
  2. Adjust the volume slider to make sure it's not muted and turned up.
  3. Right-click the speaker icon and select Open Volume Mixer.
  4. In the "Apps" section, locate Spotify.
  5. If Spotify is muted, click the speaker icon next to it or adjust the slider to increase volume.

On Mac:

  1. Click the sound control icon in the menu bar.
  2. Drag the slider to adjust the volume to your desired level.

2. Select the Correct Default Audio Device

Your system might be sending sound to the wrong output, like an unused speaker or disconnected headphones. Selecting the correct device ensures Spotify audio goes where you can hear it.

On Windows:

  1. Open the Windows Search Box and type Sound to open Sound Settings. Alternatively, right-click the speaker icon in the taskbar and select Open Sound settings.
  2. Scroll down and click Advanced sound options > App volume and device preferences.
  3. windwos sound advanced sound options

  4. In the "Apps" section, locate Spotify and check its current audio output device (e.g., headphones or speakers).
  5. windows sound settings app volume and device preferneces

  6. If Spotify's output is set to Default, it may not select a specific device.
  7. Click the down arrow next to Default and select your connected audio device.
  8. Close both the Sound Settings window and the Spotify app.
  9. Optionally, click Reset in the "App volume and device preferences" section to restore recommended defaults.

On Cars:

  1. If there's no sound coming from your car's Bluetooth system, ensure your smartphone is connected correctly and set your car's audio source to Bluetooth.
  2. Check your car's audio system settings to confirm Bluetooth is selected as the audio output.
  3. If the issue persists, contact your car's manufacturer for assistance.

3. Adjust Sound Settings on iPhone or Android

Devices have unique volume controls and limits. Make sure media volume is turned up, and check for any restrictions like a volume limit toggle. Ensuring proper settings prevents the device from blocking Spotify audio.

On iPhone and iPad:

  1. Go to Settings > Sounds & Haptics.
  2. Drag the Ringer and Alerts slider and make sure Change with Buttons is enabled.
  3. Go back to Sounds & Haptics, select Volume Limit, and ensure the toggle is disabled to allow higher volume levels.

On Android:

  1. Go to Settings > Sound & Vibration.
  2. Make sure Media Volume is turned up to control music, videos, and other media.

Pro Tip: You may need to check your device's support site, like Apple Support or Google Help, for more guidance on sound or volume settings.

4. Check the Windows Volume Mixer

Windows allows separate volume levels for each app. Spotify could be muted or too low in the Volume Mixer, even if the main volume is high. Checking this ensures the app can play sound.

On Windows:

  1. Right-click the speaker icon in the taskbar and select Open Volume Mixer.
  2. Locate Spotify under "Apps."
  3. Ensure it's not muted and adjust the slider to your preferred volume.

5. Update or Reinstall Audio Drivers

Audio drivers let your device communicate with speakers or headphones. Outdated or corrupted drivers can stop Spotify from producing sound. Updating or reinstalling them ensures your system can output audio properly.

On Windows:

  1. Press Windows + X and select Device Manager.
  2. Expand Sound, video and game controllers.
  3. Right-click your audio device and select Update driver.
  4. Choose Search automatically for drivers and follow the prompts.
  5. If issues persist, right-click and select Uninstall device, then restart your computer to reinstall the driver automatically.

On Mac:

macOS usually updates audio drivers with system updates. Go to System Settings > Software Update to check for updates.

6. Disable Conflicting Third-Party Software

Some apps, like audio recorders or mixers, can interfere with Spotify. Temporarily closing these programs removes conflicts and restores normal playback.

On Windows and Mac:

  1. Check for any third-party audio recorder or mixer software running in the background.
  2. Close or disable these programs temporarily.
  3. Reopen Spotify and test playback.

7. Monitor CPU and RAM Usage

If your device is low on memory or heavily loaded, Spotify may fail to produce sound. Closing unnecessary apps and freeing up resources helps Spotify run smoothly.

On Windows:

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Check CPU and Memory usage.
  3. If RAM usage is high (less than 20% available), close unnecessary apps running in the background.
  4. Restart your device or clear RAM if possible.
  5. Consider uninstalling unused apps to optimize performance.

On Mac:

  1. Open Activity Monitor from Utilities.
  2. Check CPU and Memory usage.
  3. Close apps that are consuming excessive resources.

Part 3. Fix Spotify No Sound on the Web Player

The Spotify Web Player offers a convenient way to access Spotify's music library directly from your web browser, providing an option for users who prefer not to install an additional app. However, users might encounter situations where the Spotify Web Player doesn't function correctly or has no sound at all on various browsers. Below are some solutions to address the Spotify Web Player's no sound issue.

1. Disable Ad-Blocker or Whitelist Spotify

Certain ad-blocking browser extensions can interfere with the functionality of the Spotify Web Player, resulting in the no sound issue. To resolve this, disable your ad blocker temporarily by accessing its settings from the add-ons menu or clicking the toolbar icon. Alternatively, consider whitelisting the domains associated with Spotify. This can allow necessary elements for playback while still keeping your ad blocker active.

2. Clear Browser Cookies & Cache

chrome settings clear browsing data

Cookies and cached data stored in your browser can sometimes disrupt the playback of Spotify music. While cookies and cache help your browser function more efficiently by retaining essential information, they can occasionally lead to issues with the Spotify Media Player. To address this, clear recent cookies and cache data in your browser settings. Once cleared, try using the Spotify Web Player again to see if the sound issue is resolved.

3. Switch to Another Browser

Not all web browsers are optimally compatible with the Spotify Web Player. For instance, Spotify Web Player is no longer supported on Safari for Mac users. If you're experiencing the no sound issue, you can try switching to an alternative browser like Chrome, Firefox, or Opera. If the problem persists even after changing browsers, ensures that your chosen browser is up-to-date by updating it to the latest version.

Extra Tip: Play Spotify Music on Other Media Players without Sound Problems

If none of the solutions above work, there is another way to enjoy your Spotify music: using a dedicated music conversion tool. Even though Spotify Premium users can download songs for offline listening, those downloads remain locked in the app and cannot be played on other media players.

A tool like ViWizard Spotify Music Converter solves this by converting Spotify songs, podcasts, or audiobooks into common formats like MP3 or WAV. You can select individual tracks, playlists, or your entire library and export them for flexible playback on any device.

Once you have ViWizard installed, it can help you save your entire library or just your favorite tracks. Open the program alongside your Spotify library, select the songs, playlists, or episodes you want to export, and choose a format for conversion. Once converted, the music files are permanent. You can move them to other devices, play them in different media players, or share them with friends. This method ensures you have full control over your Spotify library, even outside the app.

spotify music converter

Key Features of ViWizard Spotify Music Converter

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  • Download Spotify songs, playlists, podcasts, and audiobooks extremely fast at up to 15x speed
  • Convert Spotify into MP3, FLAC, WAV, AIFF, M4A, and M4B losslessly
  • Lets you play Spotify tracks offline on any device without restrictions
  • Works seamlessly on Windows and macOS, supporting the built-in Spotify Web Player

Bottomline

Spotify enables all music lovers to access their favorite tunes or podcasts with ease no matter you are using the free version of Spotify or subscribing to any Premium Plan. Sometimes, however, you'd encounter the issue of no sound coming from Spotify while you're playing music from Spotify. Just check out the feasible solutions to fix it. Or try to use ViWizard Spotify Music Converter to download Spotify playlists to MP3 to play on other apps or devices. Now this converter is open to everyone for free download.

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