How to Fix Spotify Connect on Your Device with 9 Solutions

Q: Spotify no longer recognizes Spotify Connect devices on my WiFi network. It lists them as devices but the Spotify won't connect to PS4 and other devices. This issue repeats itself every time I stop listening to Spotify music for a bit of time and reopen the Spotify app. Is there any way to fix Spotify Connect not working issue?

Spotify Connect enables both Spotify Free and Spotify Premium users to stream Spotify music from phone or tablet to stereo systems that support WiFi. Before the appearance of Spotify Connect, Spotify users have to use Bluetooth, Apple's AirPlay, and Google's Chromecast to play music on their smart speakers. But Spotify Connect makes the sound better for it using higher-quality Wi-Fi connectivity. Learn how to set up Spotify Connect on your device.

Some of the much-popular devices support Spotify Connect include speakers, game consoles, TVs, watches and more:

Gradually, people get used to using Spotify Connect to connect Spotify to Sonos, Marshall speaker, Volumio, and more. But here comes a problem recently - Spotify Connect not working. Some people find that their speaker does not appear on the Spotify app and for some others, the speaker appears but cannot be selected.

We've set out to collect ways to fix Spotify Connect on devices like Amazon Echo, Apple TV, Apple Watch, Google Home & Nest speaker, Sonos, and mode. If you don't see your device, please check with the manufacturer to try these steps. Or if you wish to play Spotify offline only on your device, you'll want an alternative way to activate the Spotify music files in Method 9.

1. Restart the Spotify app

For starters, please try to restart the Spotify app on your device.

On Windows PC:

1. Press Ctrl+Shift+Esc or right-click the Windows taskbar > Task Manager.

2. Head to Processes tab and select any associated tasks and processes such as the Spotify Installer, Spotify and more.

3. Click End task.

4. Reopen the Spotify desktop app on your PC.

On Mac:

1. Click Spotify in the Apple menu at the top of the screen > Force Quit.

2. Select Spotify > Force Quit.

3. Restart the Spotify desktop app on your Mac.

On Android:

1. On Android, head to Settings > Apps & Notifications > Manage applications/App info.

2. Find and select Spotify > Force stop and then Clear cache/data.

3. Reopen the Spotify mobile app on your Android phone.

On iOS:

1. Swipe up from the bottom of the home screen. Or press the home button twice.

2. Swipe left or right on the apps' preview to find the Spotify mobile app.

3. Swiple up the Spotify app's preview to force stop it.

4. Reopen the Spotify mobile app on your iPad or iPhone.

2. Restart the device won't work with Spotify Connect

You should also restart the device that won't with Spotify Connect as expected.

To restart the Google Home or Nest speaker or display:

1. On Android or iOS device running the Google Home app, open the Google Home app. You may also need to make sure your mobile device or tablet is linked to the same account as your speaker or display.

2. Touch and hold your device's title.

3. At the top right, tap Settings > More > Reboot.

4. In some casts you'll want to unplug your speaker or display to restart it. Just unplug the power cord from your speaker or display, and leave it unplugged for one minute, and then plug the power cord back in.

To restart the Amazon Echo:

1. Unplug your device or the power adapter from the power outlet.

2. Then plug it back in.

3. For devices with removable batteries, remove and reinsert the batteries to restart the speaker.

To restart the Apple Watch:

1. Press and hold the side button until the sliders appear, tap the Power button, then drag the Power Off slider to the right.

2. Hold down the side button until the Apple logo appears.

3. In some cases you'll want to force your Apple Watch to restart for unsolved reasons. Hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears.

To restart the Apple TV:

1. On Apple TV, open Settings > System > Restart.

2. Or press and hold both the Back > (Siri Remote 2nd generation or later) or MENU (Siri Remote 1st generation) and TV buttons on the Siri Remote until the Apple TV status light blinks rapidly.

3. To force the Apple TV to restart, disconnect it from the power outlet for five seconds, then reconnect it.

3. Restart the device running the Spotify app

You should also restart the device running the Spotify app.

On Windows:

1. Open the Start menu.

2. Select the Power > Restart.

On Mac:

1. Click on the Apple menu > Restart.

2. If your Mac becomes unresponsive, you may need to press and hold the power button on your Mac until it shuts off. After a moment, press the power button again to restart your Mac.

On iOS/Android:

1. Press and hold on the power button until the power-off slider appears on the screen.

2. Drag the slider, then wait 30 seconds for the device to turn off.

3. Once the device blacks out, press and hold the same button to restart the device.

4. Reopen the Spotify mobile app to try to use the Spotify Connect.

4. Update the Spotify app

And then, please make sure your device is running the latest version of the Spotify app.

On Windows:

1. On Windows, click Help in the Windows menu (horizontal 3 dots) at the top of the screen.

2. Select About Spotify.

3. Check the message like "Spotify has been updated to version…".

4. Click Please restart to install to update the Spotify desktop app on your PC.

5. Or look for the blue bot appears next to the menu/profile button (chevron down icon) in the top-right corner of the app > Update Available. Restart Now.

On Mac:

1. If an update is available, a blue dot appears next to the menu/profile button (chevron down icon) in the top-right corner of the app.

2. To update the Spotify app, click on the menu/profile button > Update Available. Restart Now.

3. If you don't see the Update option, your Mac is running the latest version of the Spotify desktop app.

On Android:

1. On Android, open Google Play from the home screen.

2. Head to Search, and then type "Spotify".

3. If an update is available from Google Play, you'll see the Update button to the right of the Spotify mobile app.

On iOS:

1. On iOS, open the App Store from the home screen.

2. Head to Search and search for "Spotify".

3. Tap on the Update button (if available) to install the latest version of the Spotify mobile app from the App Store.

To update the Spotify app on Apple TV:

1. Make sure your Apple TV is connected to the internet.

2. On Apple TV, head to Settings > Apps > Automatically Update Apps. You've turned on automatic updates for all Apps including Spotify.

5. Update the device's software

On Android:

1. On Android, open the Settings app > System > System update.

2. You'll see your update status. Follow any steps on the screen to update your Android device's OS.

On iOS:

1. On iOS, open the Settings app > General > Software Update.

2. If an update is available, tap on Download and Install button.

3. Follow any steps on the screen to update the iOS.

To update the Apple TV's software:

1. On Apple TV, open Settings > System > Software Updates, and select Update Software. If an update is available, a message appears.

2. Select Download and install to start downloading. During the update process, don't disconnect your Apple TV.

To update the Apple Watch's software:

1. On your iPhone, open the Apple Watch app.

2. Tap My Watch > General > Software Update.

3. If an update is available, tap Download and Install.

To update the Amazon Echo's software:

1. On the device running the Alexa app, open the Alexa app > Devices > Echo & Alexa > About, and then check for your device's software version.

2. Or when Alexa is enabled, say, "Check for software updates" to install software on your Echo device.

6. Connect the devices to the same WiFi

For starters you can try to connect both the devices to the same WiFi. If this won't work to fix Spotify Connect, you're also suggested to restart your Wi-Fi and try a different network.

On Windows:

1. Select the Network icon on the taskbar.

2. Choose the Wi-Fi network you want, then select Connect.

3. Type the network password, and then select Next.

On Mac:

1. On Mac, click the Wi-Fi icon in the Apple menu.

2. Choose the network you want to join with the password.

On Android:

1. On Android, open the Settings app > Network & internet > Internet.

2. Tap a listed network to use.

On iOS:

1. On iPhone, open the Settings app > Wi-Fi.

2. Make sure Wi-Fi is turned on, and your device will automatically search for available Wi-Fi networks.

3. Tap the name of the Wi-Fi network that you want to join.

To connect Amazon Echo to a WiFi:

1. On the device running the Alexa app, open the Alexa pp > Devices > Echo & Alexa.

2. Select your device.

3. Select Change next to Wi-Fi network and follow the instructions in the app to connect the same WiFi.

To connect Google Home & Nest speaker to a WiFi:

1. On the device running the Google Home app, open the Google Home app and touch and hold your device's title.

2. Tap Settings > Device information.

3. Next to "Wi-Fi," tap Forget if the current network is not the same you use on another device running the Spotify app.

To connect Apple TV to a WiFi:

1. On Apple TV, open Settings > Network > Wi-Fi.

2. In the network list, make sure to select the same WiFi you use Spotify Connect on another device.

To connect Apple Watch to a WiFi:

1. On Apple Watch, open the Settings app > Wi-Fi. Your device automatically searches for networks.

2. Tap the name of the network that you use on another device.

3. Tap Join.

7. Remove Spotify from linked service

If you have linked Spotify to those device, you should try to remove Spotify.

To unlink Spotify from Amazon Echo device:

1. On the device running the Alexa app, open Menus > Settings > Music & Podcasts.

2. Select Spotify > Disable Skill.

To unlink Spotify from Google Home & Nest speaker:

1. On the device running the Google Home app, tap Account > Settings > Music.

2. Select Spotify > UNLINK.

To remove Spotify from Apple Watch:

1. Press the Digital Crown to see all your apps on the Home Screen.

2. Touch and hold the display until the View Options screen appears.

3. Tap Edit Apps.

4. Tap the delete button on the Spotify app to remove it from your Watch.

To remove Spotify from Apple TV:

1. On Apple TV, Select the Spotify app then press and hold the clickpad center or touch surface until the app starts to jiggle.

2. Press Play/Pause button > Delete.

3. Go to Apple Store to reinstall the app.

8. Clean uninstall the Spotify app

You must clean uninstall the Spotify app from the device you set up Spotify Connect because it's more powerful than a regular uninstall and fix most problems.

On Windows:

1. On Windows, click the Windows Search box in the left corner to open up Settings.

2. Head to Control Panel > Programs > Uninstall a program.

3. Follow any steps on the screen to regular uninstall the Spotify app.

4. Once finished, type "%AppData" in the Windows Search box.

5. Select any associated Spotify folders. Right-click on folder(3) to delete from your PC.

On Mac:

1. On your Mac, use Go > Utilties > Activity Monitor > Spotify processes > Quit Process.

2. Open the Finder > Applications > Spotify, then use Move To Trash to regular uninstall the Spotify application.

3. Use Go and hold the Option / Alt Key > Library > Caches to find the associated folders.

4. Delete both com.spotify.client and com.spotify.client.helper folders from your Mac.

On Android:

1. From the Home screen of the Android device, perform a long-press on the Spotify icon > Delete.

2. Go to Settings > Apps & Applications > Manage applications > Spotify.

3. Tap Storage > Clear Data.

4. Now back to the Storage > Android > Data.

5. Find and delete the com.spotify.spotify.music folder from the device.

9. Put Spotify music files to the device

Another potential fix for iOS Spotify Connect not working is to go into iOS Settings > Spotify app, tap it, and enable mobile/cellular data. If this doesn't work, you can also toggle the Airplane Mode on and off to have a try. But if all of these solutions do not work for you, does it mean you have to forget Spotify? Don't give up so early. You just want to stream Spotify on Sonos, PS4, or other devices but the Spotify Connect PS4 not working problem stops you. Actually, you can just put aside Spotify Connect and try to play Spotify music on these devices directly.

But how? Since Spotify songs are protected so that you need to convert Spotify songs to common formats that are supported by your smart speakers with a professional Spotify converter which will convert Spotify to MP3, AAC, WAV, FLAC, and much more popular formats. This converter is ViWizard Spotify Music Converter.

This converter outputs Spotify audios in high quality and 5X faster speed with ID3 tags preserved. Now you can download the free trial version of this Spotify converter to convert Spotify songs by yourself.