13 Fixes for Audible Books Not Showing in Library

Why Your Audible Book Is Not Showing Up in Library?

When your Audible books or recent purchases aren't showing up in your library, don't worry, this is a common problem with several possible causes. Here are the main reasons your book might be missing:

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  1. The Purchase Was Not Fully Completed

  Your credit card might have been declined, or your payment method failed. Alternatively, you might have used a different Audible or Amazon account for the purchase than the one you are currently logged into.

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  2. The Book is Archived or Hidden

  Audible lets you hide or archive titles. These books won't show in your main library list.

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  3. The Book License Changed or Was Removed

  Sometimes Audible or the publisher removes a book from sale or releases a new version, maybe with a different narrator. You could also be signed in to the wrong region, like Audible.com instead of Audible.co.uk. Your books only show up in the region where you bought them.

• 

  4. The Shared Book Isn't Added to the Library

  If you are trying to listen to a book shared by someone else in your family, the owner of the book needs to add that specific title to the Amazon Household or Family Library shared list.

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  5. The Title Was From the Audible Plus Catalog

  If your book came from the Audible Plus Catalog, it only stays in your library while your membership is active. Once your subscription ends or you switch regions, those titles are removed automatically.

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  6. The App Has a Temporary Glitch

  Sometimes the Audible app just needs a refresh. Bugs, poor internet connection, or an outdated app version can cause syncing issues that hide your books.

Solution 1. Sign Out & Sign In Audible Account

When your library not showing up, you may try to relog into your account first. Relog into your account can refresh all your account information. Then you can find the audiobook in your library.

How to Sing Out & Sign In on Android/iOS:

1. Open the Audible app on your phone.
2. Click the Profile icon.
3. Go to the Settings menu.
4. Scroll down to click the Sign Out button.
5. Once you've logged out, double-check the Marketplace at the bottom to ensure it's the one you're using. If it isn't, touch on it to switch to the correct one.
6. Then sign in to your Audible account again.

How to Sing Out & Sign In on Mac:

1. Launch the Audible application on your Mac device.
2. Navigate to your personal Profile section.
3. Identify and click on the Settings gear icon.
4. To sign out, click on the Sign Out button and confirm by clicking the OK button.
5. Click on the Sign in button, and enter your Amazon/Audible login details to sign in again.
6. Your audiobook titles should now be present in your Library.

Solution 2. Refresh Your Library

The most common way to fix the audiobooks not showing up in library is to refresh your library. After refreshing your library, the Audible book will be shown correctly.

For Android:

1. Select the Menu option.
2. Go to Settings and then Help & Support.
3. In the top right-hand corner, tap the More menu.
4. Select Full Library Refresh from the menu.

For iOS:

1. In the lower right corner, tap the Profile symbol.
2. Click the Settings button in the upper right corner.
3. Select Data & Storage from the drop-down menu.
4. Click the Refresh Library button.

For Mac:

1. Initiate the Audible application on your Mac.
2. Proceed to your personal Profile section within the app.
3. Click on the Settings gear icon to access your account options.
4. From there, choose the Library option to view your audiobook collection.
5. To update your library list, select the Refresh Library option.
6. After refreshing, revisit your Library to verify if the previously missing title has been successfully added.

Note that the length of time it takes to refresh the library depends on the size of the library.

Solution 3. Sorting & Filtering Audible Books

After refreshing your library, the audiobooks should be on your library. If you still can't see the audiobook, you may try sorting the audiobooks on Audible.

For Android:

1. Tap Titles from the app's My Library area, then select All.
2. Tap the Sorting icon and pick Recent, which will place your most recent items at the top of the All section of My Library.

For iOS:

1. At the top of the Library section, tap Titles.
2. Select All Titles.
3. To the left of choose, press the Sort button.
4. Choose Recent to sort your library.

For Mac:

1. Navigate to Library.
2. Choose the All Titles option after tapping Show.
3. Click Recency from the Sort menu.
4. When done, your title should now be available in your Library.

Solution 4. Change Your Marketplace

Another way to fix Audible books not showing in the library is to change your Marketplace. Follow the instruction below, you may know how to.

For Android:

1. Select Settings from the left navigation menu.
2. Click Sign Out, then click OK.
3. From the Audible app's main screen, choose Marketplace.
4. Tap on a marketplace to select it.
5. Tap Sign In and enter your account details again.

For iOS:

1. At the bottom of the screen, press the Profile button.
2. In the top right corner, tap the Setting button.
3. Scroll down and press Sign Out, then touch Sign Out again to confirm your exit.
4. Tap the Sign In button.
5. Select Marketplace. Then tap on a marketplace to choose it.

For Mac:

1. Navigate to the top menu bar and select the "Menu" option.
2. From the dropdown list, choose "Settings".
3. Locate and click on the "Sign Out" button within the settings.
4. Affirm your choice by clicking "OK".
5. Return to the main screen of the Audible app, and select "Marketplace".
6. Click on this option to choose your preferred Audible marketplace.

Solution 5. Complete Your Purchase Online

When acquiring an audiobook, there are several crucial steps to ensure a successful purchase. Make sure to select 'Complete Purchase' from the final page of your purchase chart. If this step is overlooked, you may encounter issues with Audible books not displaying in the app. Here's how to conclude the payment process effectively:

1. Access your Audible account details page.
2. Find a title you wish to purchase and click on it.
3. Select the 'Add to cart' option.
4. Review your shopping cart, locate the book, and choose 'Proceed to Checkout'.
5. Conclude the process by clicking 'Complete purchase'. Your newly purchased book should now be visible in your library.

Solution 6. Check Credit Card Information

In the event that there's an issue with your payment method, the transaction will fail, and consequently, you won't find the Audible showing up purchase in your library. To ensure that a title has been successfully purchased, consider the following steps:

• Check if you have received a confirmation email from Audible.

• Review your Audio Purchase History on the Audible site to see if the audiobook purchase is marked as Canceled.

If either of these scenarios apply, proceed to update your credit card information:

1. Access the Purchase history page within your Account Details.
2. Locate the Order Declined notice adjacent to the title in question, and click on the Order details button for further details.
3. Click on the Edit Payment Method button found within the caution box, and then select the Edit option.
4. Revise the necessary information in the provided text fields, and confirm by clicking the Save button.

Solution 7. Verify Your Membership Status

If the missing book was one you got for free from the Plus Catalog, you can only listen to it if your Audible membership is active. So, it is necessary to check your Audible membership status.

On Desktop:

1. Go to the Account Details page on the Audible website.
2. Make sure your membership is active.
3. If your plan has expired or is paused, Plus titles will disappear from your library.
4. Renew or reactivate your plan to get your books back.

On Mobile:

1. Open the Audible app.
2. Look at the tabs at the bottom of the screen.
3. If you see a Join tab in the bottom right, your subscription is inactive.
4. Inactive membership means Plus books are removed.

Solution 8. Restore Family Library Books

If you are trying to find a book that a family member shared with you, the book owner needs to make sure the sharing is set up correctly.

Step 1 Book Owner Must Share the Title

1. The person who owns the book needs to go to the Amazon website and sign in.
2. Find the page called Manage Your Content and Devices.
3. Hit Show Family Library.
4. Select the audiobooks you want to share with other members in the Amazon Household.

Step 2 Make Sure Both Accounts are in the Same Region

For sharing to work, both of the Amazon accounts must be set to the same country or marketplace.

Step 3 Sync the Library on the Other Device

1. On the device of the person who is trying to listen to the book, open the Audible app.
2. Pull down on the screen to refresh the library. This will force the app to check the Amazon system for the newly shared book.

How to Share Audible Books with Family/Friends

Can you share Audible books? This guide covers different ways to share Audible books with family and friends and provides a step-by-step guide.

Solution 13. Secure Your Audible Library with Conversion

The best way to avoid Audible books not showing in your library is to download a copy to your computer. Once the file is saved locally, it's safe from app glitches, search issues, or marketplace changes.

You can use ViWizard Audible Converter for this. It converts Audible books to MP3, FLAC, M4A, M4B, WAV, or AIFF. The tool keeps chapters intact, lets you edit ID3 tags, and preserves the original audio quality.

After conversion, you can back up your entire Audible library, including both purchased titles and Audible Plus books. This way, you don't have to worry about missing or disappearing books in your library.

Key Features of ViWizard Audible Audiobook Converter

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* Security verified. 5,481,347 people have downloaded it.

• Convert Audible audiobook to unprotected audio formats like MP3
• Split Audible book into several smaller segments by chapter or by time
• Support playing Audible audiobooks on any device or media player
• Handle the conversion of Audible audiobooks up to 100× faster speed

How to Keep Your Audible Library Safe with ViWizard

Step 1 Launch ViWizard and Log in to Audible

Download and install the ViWizard Audible Converter on your computer. Open the program. Use the built-in Audible sign-in screen to log into your account. All your books will appear in the player.

Step 2 Pick Your Output Settings

Go to Menu > Preferences > Conversion. Choose a format like MP3, M4A, M4B, FLAC, WAV, or AIFF. Choose a folder on your computer where you want to save the final backup copies.

Step 3 Add Audible Plus or Purchased Books

In the built-in Audible player, go to the your library. Click the + button to select the titles you want to convert. Click Add to List button to add the books to the conversion list.

Step 4Start Conversion

Click Convert. ViWizard will download and convert your books quickly. After conversion, your audiobooks will be saved with chapters and metadata intact.

Now you have a local backup of all your Audible books. Even if the app has glitches or titles disappear, your converted files are safe. You can listen to your Audible books using your computer's default media player, or transfer them to your phone, MP3 player, USB stick, or any other device.

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Adam Gorden (Digital Media Specialist)

Adam Gorden, the digital media specialist at ViWizard, is dedicated to providing the best solutions for digital media management, including audio and video conversion, file optimization, and media workflow enhancements.

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