To listen to Audible books, we usually use the Audible app. Considering that the Android desktop app has gone, the only available app now is the Audible app on Android and iOS devices. However, there is no perfect app in the world. According to some Audible listeners, a crashing problem has happened to Audible recently. If you find the Audible app stops suddenly from time to time, you may get this Audible crashing problem. But no need to worry, since we will help you solve this Audible app crashing issue with 11 fixes. Just keep reading.
Part 1. Why Does Audible Keep Crashing?
Many users report that Audible suddenly stops playing, or the audiobook keeps restarting, skipping, or pausing while using the app on their Android or iPhone devices. If you are experiencing one of these issues, or something similar, you are not alone. So, why does Audible keep crashing? Here are some possible reasons for this issue:
1. Outdated Audible App or Device System: An Outdated Audible app may contain unrepaired errors. In addition, if your device's system has not been updated, compatibility issues may arise, leading to continuous Audible crashes.
2. Corrupted App Data or Cache: If you have been using the Audible app for a long time and have not cleared the cache and data in the app, it is possible to accumulate too many cache files, ultimately causing Audible to not play audiobooks properly, and even the Audible app to not function properly.
3. Network Connection Drops: A weak or unstable Wi‑Fi or mobile data connection can interrupt streaming or syncing of your audiobook, which may cause it to restart, skip, pause, or even cause Audible to crashes.
4. Battery or App Management Settings: The battery optimization settings will prioritize power savings over the performance of the Audible app. In addition, if you restrict background activity on iOS and Android phones, the app may also stop or crash.
5. Account or Sync Errors: If there is a problem syncing your Audible reading progress, the app may not function properly and eventually crash.
➡️ FYI: How to Fix Audible Not Syncing with Kindle/Apple Watch/Alexa
6. Conflicts with Other Apps: For iOS users, giving Audible access to other apps like Apple Music may result in conflicts. On Android, running widgets or other apps at once may cause interference.
7. Specific Audiobook Issues: If some audiobooks have been updated to newer versions but you're still trying to play the older ones, the book may not load or play. If the Audible app stays stuck in this overloaded state, it may eventually crash.
Part 2. How to Fix Audible Crashing on Android/iPhone
If you're experiencing issues with the Audible app crashing, here are some effective solutions you can try to resolve the problem.
Fix 1. Force Stop Audible App & Clear Cache
One of the quickest and most effective solutions to fix the Audible app crashing issue is to force stop the app and clear its cache. Force stopping the app can halt any processes that might be causing it to crash, while clearing the cache removes temporary files that could be corrupted and causing problems.
For Android:
- Navigate to the Settings app on your Android device.
- Scroll down and tap on Apps or Applications (depending on your device).
- Locate and tap on Audible from the list of installed apps.
- Tap on Force Stop. This will immediately stop the app from running.
- After force stopping the app, tap on Storage.
- Then, tap on Clear Cache. This will delete the temporary files stored by Audible.
For iOS:
Note: iOS does not have a direct cache-clearing option, so this step focuses on force stopping.
- Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to open the app switcher.
- Find the Audible app preview, then swipe it up and off the screen to close it.
Fix 2. Sign Out & Back In Audible App
Signing out and then back in to the Audible app can help refresh your session and fix problems that might be causing the app to crash.
For Both iOS and Android:
- Launch the Audible app on your device.
- Tap on the Profile icon located at the bottom right corner of the screen.
- Tap on the gear icon (Settings) in the top right corner of the profile screen.
- Scroll down and tap on Sign Out.
- Confirm that you want to sign out of the app.
- After signing out, you will be redirected to the sign-in screen.
- Enter your Audible credentials (email and password) and tap Sign In.
Fix 3. Restart Your Device
Restarting your device is a simple yet effective way to fix many app-related issues, including the Audible app crashing. A restart clears the device's memory, stops all running processes, and can resolve temporary software glitches.
For iOS:
- Press and hold the Power button:
- On iPhones with a Home button, press and hold the Power button until the slider appears.
- On iPhones without a Home button, press and hold the Side button and either Volume Up or Volume Down button until the slider appears.
- Drag the slider to turn off your iPhone.
- Wait a few seconds for the device to completely shut down.
- Press and hold the Power button (or the Side button on newer models) until the Apple logo appears.
For Android:
- Press and hold the Power button on your Android device.
- When the power menu appears, tap on Restart (if available).
- If the restart option is not available, tap Power Off to shut down the device.
- After the device is off, press and hold the Power button again until the screen turns on.
Fix 4. Remove Audible Widget
Widgets can sometimes conflict with app functionality. If you have added an Audible widget to your Home Screen and are experiencing app crashes, please remove the Audible widget to see if it resolves the issue.
For iOS:
- On your Home Screen, find the Audible widget.
- Tap and hold the Audible widget until a menu appears.
- Tap on Remove Widget.
- Confirm by tapping Remove.
For Android:
- On your Home Screen, find the Audible widget.
- Tap and hold the Audible widget.
- Drag it to the Remove area at the top or bottom of the screen (depending on your device).
Fix 5. Update Your Device OS & Audible App
Updating your device's operating system (OS) and the Audible app can help fix the problem by providing bug fixes, security patches, and improvements that can resolve issues causing apps to crash. This is crucial for ensuring optimal performance and compatibility.
For iOS:
- Update the iOS:
- Tap on the Settings app on your iPhone.
- Scroll down and tap on General.
- Tap on Software Update. If an update is available, tap Download and Install.
- Follow the on-screen instructions to complete the update.
- Update the Audible App:
- Tap on the App Store icon.
- Tap on your profile icon in the top right corner.
- Scroll down to see if Audible is listed under available updates.
- If Audible is listed, tap Update next to it.
For Android:
- Update the Android OS:
- Tap on the Settings app on your Android device.
- Scroll down and tap on System.
- Tap on Software Update or System Update.
- Tap Check for Updates. If an update is available, follow the prompts to download and install it.
- Update the Audible App:
- Tap on the Google Play Store icon.
- Tap on the Menu icon (three horizontal lines) and select My Apps & Games.
- If Audible appears in the list of apps with updates, tap Update next to it.
Fix 6. Adjust Battery Settings
Battery optimization settings may limit app background processes, which leads to Audible crashes. Disabling these settings for the Audible app can help as it allows the app to run more freely in the background. Check if battery optimization is affecting the Audible app and consider disabling it.
For iOS:
- Tap on the Settings app on your iPhone.
- Scroll down and tap on Battery.
- Check if Low Power Mode is turned on.
- If it is, consider turning it off while using Audible.
For Android:
- Tap on the Settings app on your Android device.
- Scroll down and tap on Battery.
- Tap on Battery Optimization or Optimize Battery Usage (the exact name may vary by device).
- Tap on the dropdown menu that says Apps not optimized and select All apps.
- Scroll through the list and find Audible.
- Tap on Android and select Unrestricted to exclude it from battery restrictions.
Additional Tip: For Samsung Galaxy Devices
- Tap on the Settings app on your Samsung Galaxy phone.
- Tap on Device Maintenance.
- Tap on Battery.
- Tap on Battery Usage.
- Tap the More button (three vertical dots) in the top right corner.
- Select Optimize Battery Usage from the menu.
- Switch to the Apps not optimized dropdown menu and select All apps.
- Find Audible and toggle off the optimization.
Fix 7. Remove Audible Downloads
Sometimes, downloaded files within the Audible app can become corrupted, causing the app to crash. Removing and redownloading these files can resolve the issue. This process involves deleting your downloaded audiobooks and then redownloading them to ensure they are not causing the problem.
For Both iOS and Android:
- Launch the Audible app on your device.
- Tap on the Library icon at the bottom of the screen.
- Find the audiobooks you have downloaded. Filter to see the downloaded titles only or look for those marked with a download icon with a checkmark, indicating they're downloaded.
- For each downloaded audiobook, tap the three dots (more options) next to the title.
- Select Remove from Device.
- Confirm that you want to remove the download. This will delete the audiobook file from your device but keep it in your library.
- After removing the downloads, you can redownload them by tapping on the download icon next to each title in your library.
Fix 8. Reset Audible App
Resetting the app means restoring it to its default settings, which can resolve issues caused by custom configurations. It removes any customized settings that might be causing problems. Try resetting the Audible app if you've made a lot of custom changes.
For Both iOS and Android:
- Open the Audible app.
- Go to your profile or account settings (usually located in the bottom right or top left corner of the app).
- Navigate to Help and Support.
- Tap on More (often represented by three dots or lines) to access additional options.
- Choose Reset Application.
- Confirm the reset by tapping OK.
Fix 9. Reinstall Audible App
Sometimes, app files can get corrupted. Reinstalling the app ensures you have a fresh, uncorrupted copy. You should completely remove the Audible app and then install it anew.
For iOS:
- Tap and hold the Audible app icon on your Home Screen.
- On the popup window, tap Remove App and then Delete App to confirm the uninstallation.
- Go to the App Store, search for the Audible app, and tap Install to reinstall it.
For Android:
- Open the Google Play Store app.
- Tap the profile icon (usually your profile picture or initials) to access your account settings.
- Go to Manage apps & devices or My apps & games.
- Locate the Audible app in the list of installed apps.
- Tap the Uninstall button next to the Audible app to remove it from your device.
- To reinstall, simply go back to the Google Play Store, search for the Audible app, and tap Install.
Fix 10. Check If Audible Is Down
If you have tried all the above fixes but none seem to solve the Audible app crash issue, then it is necessary to see whether Audible is down. If the servers are undergoing maintenance or experiencing issues, the app may not work properly. To check the Audible down status, here's what you can do:
- Visit IsItDownRightNow website and search for "Audible." If the website says "Audible.com is UP and reachable by us." that means the Audible server does not have any problems.
- Check Audible's official X account to see if there is a post about outages or service interruptions.
If Audible is down, there's nothing wrong with your device, audiobook, account, or the app. All you can do is wait for Audible to resume service.
Fix 11. Convert Audible Audiobooks to MP3
If the Audible app keeps crashing after trying all possible solutions, one of the most effective solutions is to play Audible audiobooks without the Audible app. For this, you should convert Audible books to MP3 or any other universal format compatible with most stable media players or devices for playback.
The Audible audiobook format is encrypted in AA or AAX format and cannot be recognized and played outside of the Audible app. Therefore, you need to use some third-party tools to remove DRM from Audible and download this book in an open file format. Please refer to this complete guide on how to convert Audible to MP3 using free or paid tools.

Wondering how to convert Audible to MP3 free? This guide will show free and paid ways to easily convert from Audible to MP3.
Part 3. Final Tip: Listen to Audible without Crashing
If you're experiencing issues with the Audible app, you can try accessing your Audible library using alternatives:
Solution 1: Switch to Another Audible Platform on Your Device
Use the Audible web version, also known as Audible Cloudplayer, to access your audiobooks via a web browser. This platform may offer a different interface and may be more stable on some devices.
Solution 2: Play Audible Books without Audible App
Want to avoid Audible crashes on Android and iPhone forever? Don't worry. ViWizard Audible Converter is a reliable helper that prepares your Audible audiobook offline and makes it ready to play on any device or media player. This way, your audiobooks won't be affected by system glitches, network issues, or Audible app issues.
ViWizard Audible Converter supports converting Audible AA/AAX audiobooks to MP3, FLAC, WAV, AIFF, M4A, and M4B formats with metadata information, including chapter markers, title, genre, artwork, and complete ID3 tags intact. Even if you have piles of audiobooks, ViWizard can download them at up to 100x faster speed. Plus, you can split audiobooks by chapter or time segments, and even adjust the narrator's pitch, speed, and volume to suit your preferences. Click the download button below to try it for free!

Convert Audible audiobook from AA or AAX formats to lossless audio, MP3, FLAC, M4A, M4B, AIFF, and WAV.
How to Convert Audible Audiobooks to Avoid Audible Crashing
Step 1Add Your Audible Books
Open ViWizard Audible Converter on your computer. Drag and drop your Audible AA/AAX files into the program, or click the plus file button to import them. (Tip: Update ViWizard to the latest version to log into Audible and download books directly inside ViWizard's Audible web player.)
Step 2Choose Output Format
Click the Format panel at the bottom and select MP3 or another format you prefer. You can also split chapters, edit tags, or adjust playback speed by clicking the Edit button next to each title.
Step 3Convert and Save
Click the Convert button. ViWizard will remove DRM and convert your audiobooks. Once done, click the folder icon to find the converted files. You can now play them on any device without Audible crashing or any other issues in the Audible app.
Conclusion
Through the above solutions of Audible application, system updates, device settings, and account and Audible server checks, you should be able to restore Audible listening on your iPhone or Android without any app crashes. However, if Audible crashes still occur from time to time and you are tired of solving problems alone, try using ViWizard Audible Converter. This tool downloads your Audible audiobooks in MP3 or other formats, allowing you to listen smoothly on any device without relying on the Audible app, fundamentally eliminating any Audible crash issues you may face.
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