How to Fix Audible Playback Errors (Try Again in a Few Minutes)

Part 1. Common Causes of Audible Playback Errors

1. Missing Chapters

Have you ever started listening to your favorite audiobook only to find that some chapters are missing? It's definitely a letdown!

• Example: This often happens if the download didn't complete properly or if the audiobook has been removed from the library.

Read More: How to Fix Audible Audiobook Missing/Not Showing Chapters

2. Audiobook Stops Abruptly or Skips

Nothing is more frustrating than when your audiobook just stops or skips a whole section right in the middle of an exciting part.

• Example: This usually occurs when you're streaming over a shaky Wi-Fi connection. If your internet is unstable, it can cause playback issues.

3. Playback Skips to the Next Chapter

It can be super annoying when your audiobook unexpectedly jumps to the next chapter or starts from the beginning.

• Example: This can happen due to a bug in the app or if the audiobook file got corrupted during download.

Read More: How to Fix Audible Skipping

4. Audiobook Keeps Pausing When the Screen Locks

Have you noticed your audiobook pausing every time your screen locks? It's like the app has a mind of its own!

• Example: This usually points to a setting issue where the app isn't allowed to run in the background.

Read More: How to Fix Audible Stopping When Screen Locks

5. Audible Keeps Playing but No Sound

Imagine your audiobook is playing, but there's absolutely no sound. Talk about frustrating!

• Example: This issue can arise from a bug in the app or if your audio settings are off.

Read More: How to Fix Audible Book Playing but No Sound

6. Downloaded Audiobooks Are Not in the Library

Have you ever downloaded an audiobook only for it to vanish from your library? It's confusing and annoying!

• Example: This can happen if your app didn't sync correctly or if your device is running low on storage space.

Read More: Why My Audible Book Not Showing up in Library

Part 2. Troubleshoot Audible Playback Errors

Once you've identified why you're facing Audible playback errors, it's time to resolve them. Follow these step-by-step solutions to get back to enjoying your audiobooks smoothly.

Fix 1: Check Audible's Status

Before troubleshooting on your device, verify if Audible is experiencing any outages or technical issues. You can check this by visiting Audible's status page or their official social media channels.

Fix 2: Reconnect the Network

A shaky internet connection is often the main reason for playback issues. Here's how to reconnect:

1. Look at your device's screen. If it shows a weak signal, it's time to reconnect.
2. Swipe down from the top of the screen (Android) or open the Control Center (iPhone). Tap the Wi-Fi icon to disconnect, then tap again to reconnect.
3. If reconnecting doesn't help, try another Wi-Fi network or switch to mobile data for a stronger connection.

Key Tip: If you frequently experience network issues, consider resetting your router or contacting your internet service provider.

Fix 3: Restart the Audible App

Sometimes, the issue lies within the app itself. A quick restart can often clear up annoying bugs.

1. Swipe up from the bottom of the screen (iPhone) or tap the square button (Android) to view open apps.
2. Find the Audible app and swipe it up to close it. On Android, you can also go to Settings > Apps > Audible and select Force Stop.
3. Tap the Audible app icon to open it again and see if the playback error is resolved.

Fix 4: Clear Cache (Android Only)

If you're experiencing issues on a mobile device, clearing the app cache can help. Since there isn't a direct cache clearing option, you may need to reinstall the app.

1. Go to Settings on your device.
2. Tap on Apps and then select Audible.
3. Tap Storage and select Clear Cache.

Fix 5: Change the Download Settings

Adjusting your download settings might help fix playback errors, especially if your device is low on space.

1. Launch Audible and tap on your Profile at the bottom.
2. Tap the gear icon to access Settings.
3. Select Data & Storage, and scroll down to Download Quality.
4. Choose either Standard or High for download quality. If space is tight, opt for Standard.
5. Enable the Download by Parts option and switch to Single-part to ensure audiobooks download completely, which helps avoid missing chapters.

Fix 6: Remove and Redownload the Title

This might seem simple, but deleting and redownloading the audiobook can work wonders.

1. Open the Library tab and select Downloaded.
2. Tap All to see your downloaded titles.
3. Swipe left (iOS) or tap the three dots (Android) next to the title causing issues, then select Remove from device.
4. Return to the Library, then tap All.
5. Browse your collection and tap the cover of the audiobook you just deleted to start downloading it again.

Fix 7: Update or Reinstall the Audible App

Keeping your app updated can resolve many issues, as developers fix bugs in newer versions.

1. Go to the App Store (iOS) or Google Play Store (Android) and search for Audible. If an update is available, tap Update.
2. If updating doesn't help, you might need to uninstall and reinstall the app. Note that this will delete any downloaded audiobooks, so be sure you want to proceed:
• Uninstall: Press and hold the Audible app icon on your home screen, then select Uninstall (Android) or Remove App (iOS).
• Reinstall: Open the App Store or Google Play Store, search for Audible, and tap Install.

Key Tip: Enable automatic updates on your device to avoid missing crucial app updates in the future.

Fix 8: Try Another Device

If none of the above fixes work, the problem may lie with your device.

1. Open a web browser and go to Audible's website to use the Cloud Player. Log in and try playing your audiobook there.
2. If possible, access your audiobook on another device, like a tablet or an Audible-ready speaker. This can help determine if the issue is device-specific.

Key Tip: Testing your audiobooks on multiple devices can help identify whether the issue is with the app or the device itself.

Part 3. Best Alternatives to Fix Audible Playback Errors

If none of the above fixes have worked for you, we recommend you use ViWizard Audible Audiobook Converter to download Audible books and then stream them free of Audible playback error whether it is caused by the Audible app or the device. Basically, the Audible error message appears within the Audible player and is sent by Audible. So listening to Audible books without the Audible app is the key to dealing with the issues.

Hence, ViWizard Audible Audiobook Converter is here to help you achieve that goal. It is an advanced converting tool designed for Audible users to remove DRM from Audible and convert all audiobooks to MP3, M4A, M4B, AAC, FLAC, WAV, and more. Put another way, no matter which Audible playback error you encounter, it can skip these errors to download and convert. With the purpose of letting you get full control over the audiobooks, ViWizard also enables you to change the narration volume and speed, or split the audiobook by chapters, segments, or time. By applying innovative technology, this audiobook converter is able to work alone at a 100x faster speed.

Key Features of ViWizard Audible Audiobook Converter

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• Convert Audible audiobook to unprotected audio formats like MP3
• Split Audible book into several smaller segments by chapter or by time
• Support playing Audible audiobooks on any device or media player
• Handle the conversion of Audible audiobooks up to 100× faster speed

With its help, any issues can be fixed with one click. First, click the above link to install the correct version of ViWizard Audible Audiobook Converter to your Windows or Mac. After conversion, you can listen to Audible books with the built-in player on any device without any Audible playback error.

Step 1Import Audible AudioBooks to ViWizard

Make sure you've downloaded Audible books on your PC. And then launch ViWizard Audible Audiobook Converter after you've installed it. To add your Audible files to ViWizard, click the upper-left icon Add Files where you can add several files at once. Alternatively, you can drag and drop the files into the ViWizard software. To make Audible louder or speed up Audible narration, please click the blue Edit icon next to each title.

Step 2Configure the Output Parameters

After you add Audible files, ViWizard enables you to customize parameters as you like. Click the bottom left Format panel and it will open a new window. From here, you can change the output format, codec, channel, sample rate, and bit rate as you like. Audio quality options are available to choose if you don't set Lossless as the format. After finishing the adjustment, hit on the OK button to save your changes.

Step 3Convert Audible Books with Chapters

Now, click the bottom right Convert button to start converting your Audible audiobooks. After conversion, click Converted found at the top to open the history list where you can easily view all your converted files. Also, you can find a certain title using the ViWizard search function. You are allowed to preview and enjoy the converted MP3s with the ViWizard built-in player. After determining it is your desired audiobook, you are free to play them on any platform or listen to them on other devices.

Conclusion

Having trouble with playback error on Audible? It's a frustrating problem, but by applying the troubleshooting steps above to fix it, you will see Audible playback error is not hard to solve. If you don't want to take time to try all the solutions one by one, remember ViWizard Audible Audiobook Converter is the best choice to be free of errors.